Like a few reviews around this casino provider, everything was going well until 1 deposit was rejected, wait 7 days then have to go through the hassle of proving I did not receive it. For me, it was... Toon meer
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Lees wat reviewers zeggen
Firstly 48 hour wait for either approval or rejection. Had requested withdrawal to my bank card, however was rejected. Customer Support asked to request withdrawal via bank transfer. Great news! F... Toon meer
Bedrijf heeft geantwoord
Golden crown casino has to be the best online pokie site I've played on by far. The VIP team go over and beyond to make you satisfied with your experience, With fast withdrawals and loads of fun and e... Toon meer
Bedrijf heeft geantwoord
Titel: Auszahlung in 5 Minuten – MEGA! Bis jetzt bin ich wirklich begeistert vom GoldenCrown Casino. Vor allem bei der Auszahlung wurde definitiv nicht zu viel versprochen: Das Geld war tatsäc... Toon meer
Bedrijf heeft geantwoord
Houd rekening met het volgende
3,6
Gemiddeld
220 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great support chat
Great support chat, great bonuses, great casino.
18 juni 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Kevin Bates,
Thank you for your great review! Your satisfaction is our top priority. Happy gaming!
Should you have any questions, please feel free to contact our support team. We are always ready to help!
Best regards,
The Golden Crown Casino Team
Will not pay out withdrawal…
Won 3k here and they refused to pay me out, requesting documentation that simply didn't exist in order to verify my payment. Despite providing more than enough documentation to prove I had made the deposit.
14 juli 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Nicole Ahava,
Thank you for bringing this to our attention. We are very sorry for the inconvenience you've experienced. However, please note that we always request verification to ensure a secure and successful withdrawal process. This measure is in place for your safety and security.
Unfortunately, we were unable to find a user with your name on our platform. Could you please share your email address with us? Our support team will then review your account, determine the reason for the unsuccessful withdrawal, and assist you further.
We appreciate your understanding and patience.
Best regards,
The Golden Crown Casino Team
Long time member
Long time member. Great casino with the latest slots. Good bonuses backed up by quick and friendly live support. Highly recommend
Ben from Perth
13 juni 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Ben,
We're happy you're enjoying Golden Crown Casino as a long-term member! We truly value your recommendation and hope to continue providing a thrilling gaming experience for you. Thank you for your loyalty, and we look forward to many more exciting moments together!
Best regards,
The Golden Crown Casino Team
Quick withdrawal when you win and pays…
Quick withdrawal when you win and pays big highly recommend
13 juni 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Michael,
Thank you so much for your review and for being a part of our community! We're thrilled to hear that you're enjoying the quick withdrawals and big payouts.
Wishing you more big wins and the best of luck in the future!
Best regards,
The Golden Crown Casino Team
My go to casino
My go to casino, never had a bad experience with gaming or with support staff.
11 juni 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Jaime,
Thank you for your wonderful review! We're thrilled to hear that Golden Crown Casino is your go-to choice and that you've always had positive experiences with both our games and support staff.
We hope you continue playing with us and that luck will be on your side.
Best regards,
The Golden Crown Casino Team
Great casino with great bonuses
I really enjoy playing on this casino as it has a variety of games to play and bonuses
13 juni 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Jozef,
Thank you for your feedback! We're pleased to hear that you enjoy playing at our casino and hope you continue to do so.
Have a great time playing with us, and good luck!
Best regards,
The Golden Crown Casino Team
Great casino
Love this casino. Great variety of games! Great vip and loyalty bonuses.
On the other hand, some more game providers need to be added such as Pragmatic, no limit etc.
But overall no faults
13 juni 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Amy Knoessl,
Thanks for your review! We're happy to hear you enjoy our games and VIP bonuses! We’d be glad to add more providers like Pragmatic and NoLimit to improve your experience, and we hope to delight you with new providers and games soon. Enjoy your time at our casino!
Best Regards,
The Golden Crown Casino Team
Great casino
Great casino with outstanding bonuses. Excellent customer service. Large variety of slots available.
23 mei 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Rebecca,
Thank you for your review! We're thrilled to hear you’re enjoying our bonuses, customer service, and variety of slots. We hope you'll continue to enjoy our casino! If you need any assistance, please feel free to contact our support team. We're always happy to help!
Best Regards,
The Golden Crown Casino Team
Great casino with amazing vip service
Great casino with amazing vip service
16 mei 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Susu,
We're glad you're enjoying our VIP service and hope you continue to do so. Good luck and big wins to you!
Best Regards,
Golden Crown Casino Team
Great casino
Great casino, their withdrawal via crypto is a little slow sometimes but all in all very happy with this casino
10 mei 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Martin,
Thank you very much for your time and review! While we acknowledge that there can be slight delays in withdrawals sometimes, please rest assured that we are working diligently to ensure this does not happen in the future. We hope you continue to enjoy playing with us and experience faster withdrawals.
We wish you the best of luck and many big wins!
Best regards,
Golden Crown Casino Team
High rolling gangsters
High rolling gangsters, easy to get money in, very difficult to withdraw. Don't gamble your brain cells on that lot of crims.
27 januari 2024
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear TheHackmo,
Please accept our apologies for the delayed response.
We're really sorry to hear about your experience with withdrawals. While there can be various reasons for delays, we strive to process all transactions as quickly as possible.
Due to the time that has passed, we are unable to investigate your specific case. Therefore, we encourage all players to contact our support team immediately if they encounter any issues or delays, as our team is always ready to assist.
We are continuously working on improving the timeline of our withdrawal process and hope you will experience faster withdrawals with us in the future.
Please do not hesitate to contact our support team if any assistance is needed.
Best regards,
Golden Crown Casino Team
Try close your account
Try close your account, and they want all your kyc details in order to close it! What a scam!
12 december 2023
Review zonder uitnodiging
I used their online ETH deposit…
I used their online ETH deposit process, using the exact address provided.
I sent my deposit (approx $1000 usd worth). The transaction on etherscan says successful, and the funds are not in my gaming account.
Its been over 1 week now, and the only answer I get from support is that they're looking into it. No timelines. I'm part of their VIP programme, nothing had been VIP about this experience when something goes wrong.
I've filed formal complaints with their regulatory body, as well as Mastercard, so hopefully this gets resolved quickly by other parties.
I'd highly avoid using crypto deposits on this site.
If I get a comment from the team saying to contact them to resolve it... I've already done this and it's got me nowhere closer to getting my funds that I deposited over 1 week ago.
15 november 2023
Review zonder uitnodiging
This company does well with choice of…Slots available to play and bonuses given with deposits
This company does well with choice of slots to play and bonuses given with deposits and you can actually win here with this casino where others sometimes never payout. I love playing here in this casino online its better than going out to the club and playing those pokies more chances for many more things to be done!
24 augustus 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Hayden Makkink,
Thank you so much for your positive feedback! We're delighted to hear that you've enjoyed the range of slots and bonuses we offer.
Our primary goal is to provide an entertaining and fair gaming experience for our customers. It's heartening to know that you find our platform rewarding and preferable to other options.
We truly appreciate your support and look forward to continuing to offer you an engaging and fun gaming experience.
Best regards,
Goldencrown Casino Team
Don’t play this casino
Don’t play this casino, it’s the worst o have ever played
18 juli 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Lockyer Edna,
We're sorry to hear that you had a negative experience at our casino. Providing a positive and enjoyable gaming experience is of utmost importance to us, and we regret that we fell short of your expectations.
We take your feedback seriously and want to address any issues or concerns you may have had during your time with us. In order to assist you better, please contact us with more details about the specific problems you encountered or the areas where you believe we need improvement.
We strive to constantly improve our services and create a fair and enjoyable environment for all our players. Your feedback is valuable to us, and we would like to work towards resolving any issues to your satisfaction.
Best Regards,
GoldenCrown Casino Team
I have had a great experience with GCC
I have had a great experience with GCC. The site is always uploading new games to play, adding to it's large selection. The VIP service is always in contact and offering deposit bonuses, free spins and even free cash to play with. GCC is my go to site for online gambling.
26 mei 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Dayne,
Thank you for sharing your positive experience with us at Golden Crown! We're delighted to hear that you've been enjoying your time on our platform and that it has become your go-to site for online gambling.
We're committed to providing our players with a dynamic gaming experience, which is why we constantly update our game library with new and exciting titles. We understand that variety is key, and we strive to offer a diverse selection of games to cater to different preferences and keep the entertainment factor high.
We're thrilled that you've been enjoying our VIP service. Our VIP team is dedicated to providing personalized support and ensuring that our valued players receive exclusive perks and bonuses. We're glad to hear that they have been in contact and offering enticing rewards, including deposit bonuses, free spins, and even free cash. We want our VIP players to feel appreciated and rewarded for their loyalty.
Once again, we appreciate your positive feedback and look forward to continuing to exceed your expectations at Golden Crown Casino.
Best Regards,
GoldenCrown Casino Team
Excellent online casino with quick…
Excellent online casino with quick payouts and a brilliant VIP facility. Good range of games and user friendly website.
26 mei 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Edward Lavis,
Thank you for your excellent review of our online casino! We're thrilled to hear that you had a positive experience with us and that you found our services to be exceptional.
We take great pride in providing quick payouts to our players. We understand that receiving your winnings promptly is important, and we strive to ensure a seamless withdrawal process.
We're glad to hear that you enjoyed our VIP facility. At our casino, we believe in providing exclusive benefits and personalized support to our VIP players. It's our way of showing appreciation for your loyalty and commitment.
Thank you once again for your kind words and recommendation. We value your feedback and are committed to maintaining the highest standards of quality and service.
Best Regards,
GoldenCrown Casino Team
Go For Gold
Golden Crown provides a fantastic experience with a VIP customer service that is a standout performer.From start to finish, the level of attention and care that I received was excellent.
Firstly, the website itself was incredibly user-friendly and easy to navigate. I was able to easily find what I was looking for and place my bets with ease. After placing my bets, I received an email confirming my purchase and outlining the details of the transaction, which was a nice touch.
Where this business really excelled, however, was with their VIP customer service they went above and beyond to make me feel like a valued customer. Every interaction I had with their customer service team was friendly, helpful, and efficient.
Not only were they quick to respond to my emails, but they also provided me with regular updates on the status of my account and provided a duty of care rarely seen.
Keep up the good work
11 mei 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear John Gianni,
Thank you for your fantastic review of Golden Crown Casino!
We're delighted to hear that you had an exceptional experience with our VIP customer service. Providing top-notch service and making every customer feel valued is at the core of our mission, and we're thrilled that we were able to exceed your expectations.
We're glad that you found our website user-friendly and easy to navigate. We believe in providing a seamless and enjoyable gaming experience, and your feedback reassures us that we're on the right track.
Our dedicated customer service team takes great pride in their work, and they will be thrilled to hear your kind words. We understand the importance of timely and helpful support, and we're glad that we were able to address your queries efficiently. Your satisfaction is our priority, and we strive to go above and beyond to ensure that you have a positive experience with us.
Once again, thank you for choosing Golden Crown Casino. We look forward to serving you with excellence in the future.
Best Regards,
GoldenCrown Casino Team
Golden crown casino has to be the best…
Golden crown casino has to be the best online pokie site I've played on by far. The VIP team go over and beyond to make you satisfied with your experience, With fast withdrawals and loads of fun and easy wins you won't look any further! There are no sneaky withdrawal problems like other sites and you always get awesome bonus's!!!
25 mei 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Jayden,
Thank you for your amazing review of Golden Crown Casino! We are thrilled to hear that you consider us the best online pokie site you've played on. Providing a top-notch experience to our players is our utmost priority, and we're glad that our VIP team has gone above and beyond to ensure your satisfaction.
We take pride in our fast withdrawal process, and it's great to know that you've had smooth and hassle-free transactions with us. Our aim is to provide a fun and rewarding gaming experience, and we're glad to hear that you've found our games to be enjoyable and have experienced easy wins.
Once again, thank you for choosing Golden Crown Casino. We look forward to providing you with more exciting games and rewarding experiences in the future.
Best Regards,
GoldenCrown Casino Team
Have been playing Golden Crown Casino…
Have been playing Golden Crown Casino for over a year now, the payouts are good an my VIP manager James is very helpfull when somethings not working right with the app. Would continue to play Golden Crown over any other gaming site.
26 februari 2023
Review zonder uitnodiging
Antwoord van Golden Crown Casino
Dear Norman Sam,
Thank you for being a loyal player at Golden Crown Casino for over a year and for taking the time to share your positive experience with us! We're thrilled to hear that you have been enjoying your time at our casino and that you find our payouts satisfactory.
We're also glad to know that James, your VIP manager, has been providing you with excellent support whenever you encounter any issues with our app. Our team works hard to ensure that our players have a smooth and enjoyable gaming experience, and it's rewarding to receive feedback like yours.
Thank you again for your kind words, and we look forward to providing you with many more exciting moments and rewarding experiences at Golden Crown Casino!
Best regards,
GoldenCrown Casino Team
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