Golden Rule Travel Reviews 

As always it was a great experience!

The company went from 0 to 6,000 for me. At first, I was set up with an agent who didn't respond to phone calls or emails. However, after informing the front desk, he was removed from the group department, and I was given one of the top agents of the company. I can't go into all the details of what they have done for our group for our trip, but they really bent over backwards to give us a great experience. On the way back, several things went wrong with our flights, and the director of the company worked with me over the weekend and often in the middle of the night because of the time difference to work out our issues. In the process, he felt he could have avoided a price increase, so to make up for his "mistake" (not really a mistake at all), he bought those from the team still overseas a hotel with travel points from the company. I truly cannot say enough good about Golden Rule Travel and all they've done for us. Plus the receptionist has an awesome voice.

Hans was very helpful and resourceful in finding alternatives for us dealing with a canceled flight due to weather. Very grateful for his help!

Hans is wonderful. I am so grateful to have personal assistance when things go wrong. Cannot recommend highly enough.

Gabe and Hans have been great, especially with TS Debby wreaking it's own special havoc

Justin has went above and beyond to answer all of my questions about flight changes and luggage issues.

We had a last minute change required and even though the office was closed, the emergency contact was able to get in touch with us and make the required change.

Justin always gives me good quotes that meet my expectation with clear communication in a timely manner. In those rare moments where there is a travel problem, he always makes sure we get where we need to be on time.

As a first time mission member responsible for making travel reservations, I did not know the process of making airline reservations for humanitarian travel. Danielle assisted me throughout the entire process being very patient.

I plan to use Golden Rule Travel in the future for our church mission trip travel plans.

I had an emergency with flight cancellation and a rebooking by the airline staff that wasn't working and my travel agent sorted it out after their working hours. I was so relieved that I did not have to wait in lines for hours along with hundreds of travelers who also needed to be rebooked.

quick to respond, professional, finds best rates

Golden Rule Travel provides the best service, most flexible options and best prices of any travel agency I have ever used for international travel. They work hard to provide exactly what you need when you need it. We have been using them for 10 years and would not trust anyone else with our travel needs. They are always patient during the process as we have explored different options as needs often rapidly change. Justin Yoder and the rest of the team are amazing!

Great help from Sharon M to get me heading out, Hans stepped late in the day - before travel when Air France cancelled their flight.

Even though our usual agent was on vacation, we received a reply very promptly. The tickets were booked for a good price.

Prompt great support!

Greatly appreciate help rebooking a flight that was cancelled in Nairobi Kenya at 2:30 am
Really found comfort
In quick response for my concerns
Phillip

As usual, Golden Rule had arranged our ideal flight itinerary for good price. This time, however, we had to change our return tickets very suddenly. Golden Rule's on-call agent made the necessary changes quickly on a Sunday afternoon, getting us ideal return flights and arranging for our preferred seating. Excellent service as always!

Excellent and prompt assistance in an emergency situation while in Albania traveling home. Although it was in the very early morning hours, there was no problem getting in touch with someone. What a huge blessing!

أنا اعتقد ان القاعدة الذهبية للشركات أن توضح بأستمرار المزايا التي يمكن يحصلوا عليها لقاء أي امر غير متوقع وهذا يدعو المتعامل للاطمئنان والثقة بالشركة

Golden Rule has helped us for the past 31 years! Recently we had to use the emergency number because of my Mom’s failing health and they rearranged our flights quickly and processed our refund ,