GoldSell Reviews 169

Excellent! Really great service. I’m pleased!! Would definitely recommend 😊

I had a little wobble before sending off my envelope, you hear so much about how the over 65s can't be trusted with their own money (even Banks won't let you take out over a curtain amount, incase you're being scammed. Then there's AI, you can't even believe your eyes anymore) I sent an email to Goldsell, highlighting these points and saying I'd changed my mind. I had a kind reply, stating that although there was nothing to worry about, they quite understood and wished me all the best. Feeling a little more confident and really wanting tripod ladders, I decided that the broken bits of jewellery, odd earrings (keeping in the hope I'd find the other one) a bracelet that my sister had given me, but had been run over by a car, and my mother's engagement ring that had no sentimental value as it was a bad 2nd marriage. I received neally £800 into my bank account quickly, once I'd agreed the offer. I would definitely recommend.

This was my first time selling gold and I was a little wary as to whether I would hear back after sending off the gold or if I'd get a genuine quote, but the whole process was really smooth and easy. The pre-paid bag arrived quickly and the instructions were clear. I got an email a few days later with the quote, which I accepted and was paid the money really quickly. The pay out rate was competitive and I would definately use GoldSell again.

Didn't get the value off gold that was said but couldn't be bothered waiting for them to return as it took more time than what they said just a bad company to deal with

Brilliant service , envelope sent on the Wednesday and payment accepted on Thursday.
20 minutes later money in the bank.
Will recommend and use again.

Excellent communication
Received payment promptly

The whole experience was really good and the service was efficient

The entire process was easy, not in any way complicated. The result was very satisfying.

Very happy very quick response

Excellent service and quick response and payment

Quick easy and fair,sums it up for thank you

For the bits of broken jewellery that was cluttering up the drawers, I received a decent reward.

Very easy from start to finish and the monies arrived in my bank within minutes of accepting GoldSell’s offer. I felt my gold was in safe and professional hands. I recommended you to a friend who was also very pleased with her experience of selling her gold through yourselves.

Service was prompt, communication informative and regular. The valuation was a surprise and the money transferred within an hour of confirmation. I would recommend this company without reservation. Many thanks

Well that time came where some needed cash arose and I didn't just want any cash I wanted a good offer.so I sent my gold off to goldsell with an idea of the value and goldsell far exceeded my expectations which I accepted and very soon after my cash was at my door such a fantastic way to sell gold ect thank you very much goldsell.

This company seems unprofessional they can’t rebotherd to use there phones so everything is delayed by emails and there prices are insulting spot price said £42 I sent 17g to them an they offered 377 when other companies give almost double there site says they match prices an pay the highest price and they refuse to match my quote from a better company don’t waste your time thy are not trustworthy and there greedy!

(Told me a price then dropped it by a third thieves )

Customer Experience Following Review
Background
Following the recent review, I was contacted by Gold Sell Management. The review itself was prompted by a misunderstanding and misinterpretation, which were the root causes of the situation.
Resolution
I appreciate the efforts taken to address and resolve these issues. The professionalism demonstrated throughout this process has been commendable.
Customer Service Rating
In recognition of the excellent customer service I received, I have updated my rating to four stars. Thank you for your attention to this matter.

All smooth, professional and quick! Thank you!

So many to choose from but luckily i chose the best. They were helpful from the start even before i sent them my gold they were true to their word they are honest professional and although i was a little nervous i should not have been, i soon realised i was in good hands. I had an amazing amount of money and paid out quickly, so pleased. Fantastic company 100% recommended

Excellent work.