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The Good Feet Store - Polaris Reviews 

43
•
TrustScore 5 uit 5

4,8

671 Worthington Road, 43082 Westerville, OH, US

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Justin Kates is awesome. I’ve never been to a good feet store before so I wasn’t sure what to expect. He heavily related to me as a former athlete and really considered my past medical issues regardin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Justin knows a lot about this because he’s been through it himself. He could show me what was going on w the changes in my foot after being in the same strengtheners for two years and they had worn ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jennifer helped me at the Westerville store and very helpful with listening to how I felt in each pair of supports and made adjustments as needed. They were very helpful and I am ready to have less ov... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Informative Helpful Friendly

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Orthopedie & protheseservice
  2. ook in
  3. Schoenenwinkel

Geschreven door het bedrijf

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contactgegevens

  • 671 Worthington Road, 43082, Westerville, OH, Verenigde Staten

  • 6148809255

4,8

Uitstekend

TrustScore 5 uit 5

43 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(43)

1.647 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

An educational experience

An educational experience. Zach was most helpful in explaining the Good Feet system. The technology used to develop the correct personalized fit was impressive. Going home and bring my wife back.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Roger, thank you for taking the time to recognize Zach. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Zach sees this.

Beoordeeld met 5 van de 5 sterren

Justin Kates was amazing

Justin Kates was amazing. Very knowledgeable and took the time to explain the process and why he was doing what he was doing!

25 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Alex, thank you for taking the time to recognize Justin. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Justin sees this.

Beoordeeld met 5 van de 5 sterren

Justin Kates is FANTASTIC

Justin Kates is awesome. I’ve never been to a good feet store before so I wasn’t sure what to expect. He heavily related to me as a former athlete and really considered my past medical issues regarding surgeries on my ankles and needing support. He really took the time to make sure everything fit correctly and comfortable for me and my husband and made things as simple as possible. I couldn’t recommend this place enough. Thank you!

25 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Bri, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Justin reflect exactly the type of care we strive to provide.

Beoordeeld met 5 van de 5 sterren

Jennifer helped me at the Westerville…

Jennifer helped me at the Westerville store and very helpful with listening to how I felt in each pair of supports and made adjustments as needed. They were very helpful and I am ready to have less overall foot pain. They are expensive, but they come with lifetime support and exchanges as needed

24 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello David, we are so grateful you took the time to recognize Jennifer! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jennifer are what make the difference between a product and a real solution. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Justin knows a lot about this because…

Justin knows a lot about this because he’s been through it himself. He could show me what was going on w the changes in my foot after being in the same strengtheners for two years and they had worn out. He knew what to do to make me feel better and I’m so appreciative of his personable approach and kindness and thorough explanation. Give this man a raise!!

22 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Julii, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Justin reflect exactly the type of care we strive to provide.

Beoordeeld met 5 van de 5 sterren

Amazing experience!!!

Amazing experience!!!
We are so glad we came in today. Everything was explained in detail and we felt very taken care of.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Nancy, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.

Beoordeeld met 5 van de 5 sterren

PAIN FREE -AMAZING CUSTOMER-SERVICE FROM JUSTIN I walked in with severe knee and hip…

I walked in with severe knee and hip pain -I walked out PAIN FREE. Justin was amazing, professional kind. I would recommend THE GOOD FEET STORE!!!

19 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Tracy, thank you for taking the time to recognize Justin. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Justin sees this.

Beoordeeld met 5 van de 5 sterren

Ben did a great job worker ng with my…

Ben did a great job worker ng with my feet issues

18 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Paul, thank you for taking the time to recognize Ben. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ben sees this.

Beoordeeld met 5 van de 5 sterren

Significant improvements with walking

Significant improvements with walking, standing, and balance.Justin Kates was awesome correcting my feet problems.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Mark, we are so grateful you took the time to recognize Justin! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Justin are what make the difference between a product and a real solution. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Zach was friendly and knowledgeable

Zach was friendly and knowledgeable. We got all our questions answered and we feel like the Good Feet store will stand behind their product to make sure we have success.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello AG, we are so grateful you took the time to recognize Zach! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Zach are what make the difference between a product and a real solution. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Ben was very helpful and explained…

Ben was very helpful and explained everything very well. He answered all of my questions.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Nancy, we are so grateful you took the time to recognize Ben! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Ben are what make the difference between a product and a real solution. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Informative

Informative, caring service to make aure I was comfortable and happy.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Rae, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Polaris team delivered that. Come back anytime.

Beoordeeld met 5 van de 5 sterren

Very helpful and amazing experience

Very helpful and amazing experience

31 juli 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Landon! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Beoordeeld met 5 van de 5 sterren

Took so much time explaining everything…

Took so much time explaining everything to us. Wonderful experience

31 juli 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Bethanie! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Beoordeeld met 5 van de 5 sterren

The gentleman I met with was very…

The gentleman I met with was very professional and patient with me. I had a lot of special conditions. He got me exactly what I needed. His name is Zach. Highly recommend!

25 juli 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Lisa! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Beoordeeld met 5 van de 5 sterren

Angelo was great

Angelo was great. He really explained everything to where I could understand what was going on. He asked a lot of questions and got me what I needed. I could tell the difference fast. Plus he was quick and professional.

24 juli 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hi Christopher Hall, thank you so much for shouting out our team. We're lucky to have people like Angelo focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Beoordeeld met 5 van de 5 sterren

Fantastic experience !

Fantastic experience !! Justin was excellent and so very informative! All my questions answered and then some! Thank you!

22 juli 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Dan, thank you for taking the time to recognize Justin. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Justin sees this.

Beoordeeld met 5 van de 5 sterren

Justin Kates made my experience at the…

Justin Kates made my experience at the good feet store amazing. He was so polite and very knowledgeable. He told me information about feet that I didn't even know and I thought that was great. I will absolutely recommend the good feet store to my family members.

21 juli 2026
Review zonder uitnodiging
Logo The Good Feet Store - Polaris

Antwoord van The Good Feet Store - Polaris

Hello Brian, we are so grateful you took the time to recognize Justin! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Justin are what make the difference between a product and a real solution. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Zach made the process very easy and…

Zach made the process very easy and gave me hope my foot pain will go away!

20 juli 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Courtney, we are so grateful you took the time to recognize Zach! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Zach are what make the difference between a product and a real solution. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Great Customer Service Experience

I have a long history of plantar fasciitis and on an especially bad day, I decided to limp into The Good Feet Store and check them out. I knew I probably needed a fresh set of shoes and orthotics, but wasn’t sure exactly what to expect.

Ben immediately greeted us and led me through the process of scanning and measuring my feet. He took time explaining all the details of their 3 step orthotic system. We did several rounds of demos and fittings so I could immediately feel how the new orthotics were improving my alignment and relieving my pain. Mind you, I already wear Hoka shoes with custom orthotics (from a different provider). I was shocked how dramatic the difference was immediately. Ben was also careful to explain the adjustment period as my feet get used to this new system and what progress to expect. It sounds like they follow up with their customers and stand by their products for life. Custom orthotics can be really expensive so it’s nice to know they stand by their products to make sure you are getting your money’s worth.

Also, be sure to try the foot massager! We brought one home. That alone was worth the trip. It feels sooooo good.

20 juli 2026
Review zonder uitnodiging
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Antwoord van The Good Feet Store - Polaris

Hello Veronika, we are so grateful you took the time to recognize Ben! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Ben are what make the difference between a product and a real solution. Thank you for sharing your experience!

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