The Good Feet Store - Savannah Reviews 

ELDER BEWARE/DECEPTIVE TACTICS. On September 23, 2026, Ms. (83) visited the store at 7804 Abercorn st, Savannah, Ga, only to purchase a comfortable pair of shoes due to arthritis and difficulty bending. Instead, she was aggressively upsold into purchasing arch supports, cushions, sleeves, accessories, and Brooks shoes totaling $2,798.05.

No return policy was disclosed before payment. The only policy was hidden behind a QR code and website link printed on the receipt. Ms. (83) has a smartphone but does not know how to scan QR codes or navigate websites, leaving her unable to access the policy.

Ms. (83) attempted to return the items in person on September 24 and again on September 25, both well within 48 hours of purchase. I personally accompanied my elderly friend on September 25, 2026, to ensure the matter was properly addressed. Despite our prompt efforts, the staff remained firm that the store would only refund the $175 Brooks tennis shoes and refused to refund the primary arch‑support products.

Staff insisted that Ms. (83) complete a “60‑day adjustment process”—a requirement never disclosed prior to payment—and further instructed her to bring in her personal shoes so the insoles could be “fitted” into them.
I have file complaints with AG, BBB, FTC, media platforms, etc

Posting this as a warning, because I wish someone had told me before I walked in. Went in for plantar fasciitis, left having spent over $2,000 and never heard a price until checkout, even though I asked more than once. Salesperson compared it to braces (that's apparently why it's so expensive) and said insurance covers it, every plan except Medicaid. When I came back the same day doubting that, she didn't correct herself, she doubled down. My insurance the next morning: not covered without a prescription, and they don't even bill insurance themselves. Tried to return it that day and got three different answers about their policy over three visits. Get the price and the return policy in writing before you sign anything, and call your own insurance first. This whole thing is built for someone in pain who just wants relief right now-don't let that talk you into a decision like it did me.

Derek and Rebecca were great sales people.

Able to understand the 3 step system