I’ve been a customer for many years as I used to live down the road from their first store. Great curated products but get in early online if you want a size 9 or XL. Never been disappointed with anyt... Toon meer
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Lees wat reviewers zeggen
I’ve been shopping at Goodhood for the last 19 years. Best store in Europe by miles. Consistently excellent products and brands. Get yourself down there and join the cult, you'll never want to leave.... Toon meer
A Curated Aladdin's Cave Of Rare Treasures I always know I'll find special things at Goodhood, whether I'm looking for a gift or for myself. Over the years I've bought treasured items of clothing an... Toon meer
Wouldn’t give me a cash refund for an item bought in store which I hadn’t even taken out of the bag - crazy for a luxury retailer. This is on top of them failing to deliver the Christmas presents I or... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Online lifestyle destination offering a worldwide curated selection of mens clothing, womens clothing and homeware.
Contactgegevens
15 Hanbury Street, E1 6QR, London, Verenigd Koninkrijk
- goodhoodstore.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Would happily use again
Would happily use again, great prices, good quality and fast delivery.
Been using goodhood for a few years
Been using goodhood for a few years . Only fault is the shipping price . My shirt came about 6 days later after paying the £7 shipping you would expect next day . All in all it won't stop me from purchasing in the future.
Though I had to return the trousers
Though I had to return the trousers - too small as I had been a bit ambitious re my size - everything ran smoothly. They were delivered quickly and I was happy with the product. The return process went well and I have received my refund. Hadn’t used them before but added to my list of shops to look at regularly.
Very high Postage costs
Just bear in mind if you order something online that you will be charged £7 for delivery and a further £7 to return if it doesn’t fit. So basically, £14 to try it on. I wouldn’t risk it again, frankly.
I’m sure the company will argue that it reflects the “real cost” but I strongly suspect there is a markup, and other companies sensibly distribute costs more effectively so as not to deter future purchases.
Order came after a couple of days
Order came after a couple of days, no issues.
Would use again.
Despatched same day of ordering and…
Despatched same day of ordering and received next day. Excellent customer service.
Very pleased with price of purchase.
All round excellence from this company , highly recommended
Product as described and quick delivery
Quick delivery and item came well packaged and just as described on site. Happy with purchase
I originally went to the shop to buy…
I originally went to the shop to buy the incense burners and had to order them as none were in the store. I ordered 3- the next day after a message I returned to the shop but they only had 1 which I bought. They told me the other 2 would be delivered soon. I had no further contact with the shop so bought online and had to pay postage even though I live close - not great customer service. By the way I love the shop
Good service
Good service, prompt delivery (although the external box was ripped) content all good. What to say about Clark’s!! Comfortable & iconic.
Thank you.
How it should be done
Very easy and quick transaction. First time I've dealt with Goodhood. Excellent communication throughout, and item was despatched and delivered exactly as advised. Very pleased with my purchase.
Thank you
Terrible customer service
Terrible customer service - I ordered online and received the wrong item. Goodhood said I had to pay to return the item and then refused to answer my emails. I’m stuck with a product that I don’t want. I will never use this company again.
Excellent shopping experience
Excellent seller, had my eyes on these trainers for a while and I got them for a good price, the delivery was quick and they came well packaged too, was very pleased with my shopping experience so I’ll be recommending them to everyone and hopefully be back shopping with you again soon
Good communication throughout my…
Good communication throughout my purchase and prompt delivery too!
Very happy with my purchase
Very happy with my purchase. The goods arrived promptly and were well packaged. Communication was very good from the supplier and the delivery company. I wouldn’t hesitate to use this company again.
I bought shoes at Goodhood and they…
I bought shoes at Goodhood and they arrived with the security tag . This happens but the mark of a good company is how they deal with it and they were brilliant. They replaced the shoes and gave me a discount. It was all just so smooth. I would definitely shop with them again
I bought a pair of AJ4 Brick after…
I bought a pair of AJ4 Brick after Brick. They arrived quickly and well packed. Very happy with them, no issues.
A Curated Aladdin's Cave Of Rare…
A Curated Aladdin's Cave Of Rare Treasures
I always know I'll find special things at Goodhood, whether I'm looking for a gift or for myself. Over the years I've bought treasured items of clothing and unique homewares that are much admired. Always special, and the customer service reflects that ethos. Friendly, efficient, timely and packed with the care such precious finds deserve.
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