I had made gosolo account this week I transferred 680£ to account but its still on processing after 3 hours whereas transfer takes just minutes. I tried to contact through whatsapp but there’s no resp... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Această platformă este foarte nebună și ei sunt ei înșiși casa de nebuni, mi-au blocat contul. Am avut acolo 23650 EUR, mi-au cerut o sursă de fonduri, ceea ce am făcut și au mers pe mine timp de apro... Toon meer
Opening a business account for my limited company with GoSolo was super easy, and managing it through the app is dead simple. I mainly use GoSolo to generate invoices and get payments via QR codes (su... Toon meer
As an accountant, I recently tried out the GOSOLO bank account application. It was a great experience - I was able to register limited companies with ease and in no time at all. The registration proce... Toon meer
Bedrijfsgegevens
Over GoSolo
Geschreven door het bedrijf
GoSolo is a business account for small businesses that allows you to set up a limited company online and open a business account in minutes.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Create a limited company, secure business account and manage finances…all in one app.
GoSolo is available on web, iOS and Android.
Contactgegevens
128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- we@gosolo.net
- gosolo.net
3,8
Goed
175 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 18% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Avoid Scamers
They take your payments and then stole your money and block your account without any explanation, they also don’t respond any emails and block me in WhatsApp, so I already report them to the UK court for fraud.
Reply to Solo: I have my account open, you have my money in the Balance, and you don’t return my money, so, until you don’t return it I’ll keep my report to the UK Court, check my account: Sort Code: 042957 Account: 10554410
9 december 2024
Review zonder uitnodiging
Antwoord van GoSolo
Dear Ruben, we are sorry about your experience. During onboarding, you indicated that your business would engage in an activity outside our risk appetite. Hence, your registration was not successful. I can also see that you had multiple free-of-charge attempts to register, so your comment is incorrect. Normally, if the registration need a fee to be paid but does not succeed, we always return the charge, it might take some time to process by the card payment provider.
Just signed up recently
Just signed up recently. So far seems a very good service with useful features
25 november 2024
DANGER
DANGER - avoid this company. Took payment and failed to provide product. Complained and had email saying they'd cancelled. No refund and no notification from Stripe to sat refund en-route. Now escalated to my credit card company for help.
20 november 2024
Review zonder uitnodiging
Dreadful company
Dreadful company, badly managed, their email address bounces now, so I'm not even sure if the company is still trading. If it is I don't think it will be long before it's not. I notice they have lost their registration with the FCA on 6 September 2024.
11 november 2024
Review zonder uitnodiging
AWEFUL COMPANY AND SERIVCE
AWEFUL COMPANY AND SERIVCE
I have had taken payments using the checkout method on GOSOLO, and all my payments have been withheld for a very long time, it has changed from 1 day to 20 days!!. i keep emailing them and i am being ignored. i am even contacting them over their WhatsApp and even the direct owners WhatsApp since i have managed to get his number from my own investigation. This is affecting my business because i am unable to take payments and i had to refuse customers services as i was unable to charge them. I am now issuing this company 24 more hours to respond to my email. If this is not actioned I will visiting the office and taking the case to court
5 oktober 2024
Review zonder uitnodiging
Slow verification process
Slow verification process
I began nearly a month ago and despite my chaser emails and WhatsApp messages, I have been ignored :(
2 oktober 2024
Review zonder uitnodiging
I sent money from my personal account…
I sent money from my personal account and I can't use it, the card is blocked and no one is answering to refund my money, they never answer, they just send the email and wait a long time, they should be removed from the market.
11 september 2024
Review zonder uitnodiging
They have deceitful advertising
They have deceitful advertising. They don't form companies for free. In fact, they form companies for over 10x the amount of submitting the request to companies house (£13, while their minimum charge is £199)
3 september 2024
Review zonder uitnodiging
Antwoord van GoSolo
Hi William, and thanks for your feedback. This must be a misunderstanding, our latest prices are available here: https://gosolo.net/pricing . Our current fee for Company Formation + Business Account is £29 which is LESS than the Companies House charge of £50. The £199 fee includes a Serviced Business Address which is an extra service and you don't need it if you are registering your business to your home address of already have a business address
Great business banking and I’m still…
Great business banking and I’m still only getting to know it. I would recommend to anyone.
21 augustus 2024
Very quickly open account and good work…
Very quickly open account and good work after.
8 augustus 2024
Amazing
I haven't been with Go Solo very long, but so far they have been amazing. The platform, the people and the customer support have been amazing.
6 augustus 2024
Avoid Avoid Avoid
Having a bad experience nothing much has changed. No matter how many time you send them information and emails they never respond not even a acknowledge to confirmation email. This really is one to avoid.
. Avoid Avoid Avoid. They freeze your account and no matter how many emails you send them they never respond.
Worst bank ever!
1 augustus 2024
Review zonder uitnodiging
Antwoord van GoSolo
Hi Amriya, thank you for sharing your experience. We have looked at the matter internally and have now resolved the issue and ensured a similar situation will not happen again. Sorry for the delay.
Avoid using this bank
This used to be a great bank. In the last month for unknown reasons they’ve started delaying every payment I try to process. This has caused deep embarrassment to me and damaged my company’s good name. I am taking the matter up with the banking ombudsmen
19 juli 2024
Review zonder uitnodiging
Antwoord van GoSolo
Dear Mike, thank you for sharing your feedback. We are sorry to hear about the inconvenience caused. To avoid the limits and restrictions, you need to activate the new account from your app and this will remove the friction you have been experiencing in the last few weeks.
One of the best bank i ever used
The best thing about this bank is that the dashboard is extremely straightforward and customer support is quite quick to respond.
10 juli 2024
Urgent
Urgent: Payment Processing Delay - Immediate Resolution Required
Dear GoSolo Team,
I hope this message finds you well.
I am writing to express my concern regarding the delay in processing my payment with the references YB0007810 and YB000789, which I initiated on 19th June. The current status has remained unchanged, indicating that the payment is still processing. According to your standard processing time, this should typically take up to 2 hours, with a maximum of 3 working days in rare cases. However, it has now been significantly longer.
I have attempted to contact your team via email but have not received any response. This delay is causing considerable inconvenience, and I kindly request your immediate attention to resolve this matter.
Please update me on the status of my payment at your earliest convenience.
Thank you for your prompt assistance.
Best regards,
19 juni 2024
Review zonder uitnodiging
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