Gpd Minipc Reviews 

16
•
TrustScore 4 uit 5

3,8

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Bedrijfsgegevens

  1. Elektronicawinkel

Geschreven door het bedrijf

Welcome to GPD-MiniPC Official Store, where we specialize in crafting premium portable devices for gamers and professionals alike. Discover our latest lineup of handheld gaming PCs, ultra-compact laptops, and pocket-sized consoles. Stay updated on our most popular models including the Pocket 4, WIN Max 2, and WIN Mini. Whether for work, entertainment, or creative pursuits, GPD delivers powerful performance in remarkably compact form factors. Enjoy worldwide fast shipping, professional after-sales service, and high-end gaming devices designed to excel.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(16)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I own an GPD win 5 and I'm super happy…

I own an GPD win 5 and I'm super happy with it. I even ordered an extra external battery which has been great to have. The GPD is truly a handheld beast. Ordering through the official GPD store has been a good experience for me.

8 september 2026
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you very much for the five-star review!
We are delighted to hear that you are satisfied with the GPD WIN 5 and enjoyed your shopping experience at the GPD store.
Your support and valuable feedback mean a great deal to us. Thank you again for choosing GPD.

Beoordeeld met 5 van de 5 sterren

Excellent Communication, Professionalism, and Fast Shipping

Everything went smoothly. I have to admit that I was a little hesitant to order from this online store because I couldn't find many reviews, but I decided to give it a try.

My new GPD Pocket 4 arrived excellently and securely packaged. Everything works perfectly, and I couldn't be happier!

I paid via PayPal, which offers buyer protection, so I felt reassured in case any issues arose. Fortunately, there were none.

The seller communicates well and informed me approximately when my order would be shipped. Everything went exactly as expected, with a professional and reliable approach.

I can only recommend this store! **Delivery to Europe without VAT and customs duties!**
Amazing! 🤩

I placed my order on September 3rd, and the package was handed over to the carrier on September 4th. It was delivered today, September 15th, so the total delivery time was just 12 days from ordering.

4 september 2026
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you so much for your kind review! We’re very happy to hear that your GPD Pocket 4 arrived safely and that everything went smoothly. We truly appreciate your trust and recommendation, and we hope you enjoy your new device!

Beoordeeld met 5 van de 5 sterren

5 STAR EXPERIENCE - WOULD RECOMMEND!

Ordered a GPD WIN 5 everything arrived exactly as ordered. The WIN 5 was packaged well, arrived in perfect condition, and has been absolutely fantastic so far.

What impressed me most was the customer service. Whenever I had a question about my order, they were responsive and helpful, which gave me confidence purchasing such an expensive device internationally.

Both the WIN 5 and battery arrived safely, and I received everything I paid for. Based on my experience, I would absolutely purchase from GPD-minipc again!

27 juli 2026
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Dear Customer,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that your GPD WIN 5 arrived safely, was well packaged, and has lived up to your expectations. It's especially rewarding to know that our customer service helped make your international purchase feel more confident and worry-free.

Providing reliable support before and after every order is something we truly value, so your kind words mean a great deal to our team.

Thank you again for choosing GPD-MiniPC and for taking the time to share your experience. We hope you continue to enjoy your GPD WIN 5, and if you ever have any questions or need assistance in the future, we're always here to help.

Enjoy your gaming, and we look forward to serving you again!

Best regards,
The GPD-MiniPC Team

Beoordeeld met 5 van de 5 sterren

GPD WIN 5 Purchase

Purchase process was smooth, shipping was pretty fast, and customer support responded promptly. Would buy from this store again.

12 juni 2026
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you for your kind feedback!
We’re delighted to hear that your GPD WIN 5 purchase experience was smooth, from ordering and shipping to customer support.
We truly appreciate your trust and look forward to serving you again in the future. Thank you for choosing GPD-MiniPC!

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Had some issues with Windows activation after hard drive replacement and Customer Service was very prompt with follow ups and went to a great length to troubleshoot and eventually solved my issue.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you for sharing your experience!
We’re glad to hear our customer service team was able to support you promptly and work through the Windows activation issue after your hard drive replacement.
Your satisfaction means a lot to us, and we truly appreciate your trust in GPD-MiniPC!

Beoordeeld met 1 van de 5 sterren

Very bad company with bad policy

I had the misfortune to interact with this so called company, I have proof to support this review. When I asked them by e-mail to send me free of charge a gaming device for testing, attention! I never asked them for a free brand new product, they were very hypocrite. Instead of finding a solution to give what it was asked of them , they simply ignored me and replied with an "offer of affiliation", to become some sort of "resale agent". This desperation , arrogant, ignorant and selfish attitude is shows they started in a very wrong way , with a very bad policy towards people. They have a problem, they don't understand the concept of free stuff and charity. When you have a company , you send out free products , make a community of good will people who in return counter this very nasty stains. You don't treat people in ignorant ways , like you don't care. It will eventually be your downfall ! P.S. I got my free of charge gaming console from an electronics third party supplier in my country.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you for sharing your feedback, though we are deeply saddened by the 1-star rating based on a misunderstanding of our corporate policies.

To clarify for our community, you reached out requesting a 100% free gaming laptop/device. As a business, we strictly allocate our limited review units to established tech influencers and professional hardware reviewers who can provide technical benchmarking for our audience. Since your social media profiles did not meet our marketing criteria, we politely declined a direct product donation.

However, out of respect for your enthusiasm, we warmly invited you to join our Affiliate Program, where any creator can earn a 5% commission and unlock complimentary devices by reaching specific sales milestones. We believe this is a fair, performance-based opportunity for mutual growth.

We are disappointed that a professional refusal resulted in a retaliatory negative review. GPD-MiniPC remains committed to high-quality products and fair commercial practices, but we cannot provide free inventory on demand. We wish you the best with your tech endeavors.

Best regards,

The GPD-MiniPC Team

Beoordeeld met 1 van de 5 sterren

Desde el 9 de noviembre de 2025 hasta…

Desde el 9 de noviembre de 2025 hasta hoy 10 de febrero de 2026 sigo esperando (Y lo que esperare),
A mediados de enero ya reconocieron que no me iba a llegar, se quedó en la aduana, me cobran 61,95€ mas para enviar otra, como si la culpa fuese mía, a los 10 días llega la consola, y todo bien, pero la batería se envía a parte, hoy 26 días después del segundo envío, sigo esperando la batería, la cual pinta que tampoco llegara.
Actualizo, la bateria no llegó, segun la mensajeria se daño el paquete y lo devolvieron, la solucion de la tienda es que llame a la mensajeria para que me lo entregen, despues de llamar a la mensajeria me dicen que se ha devuelto y que por mi parte debo contactar con la tienda para una devolucion, al decirle esto a la tienda me responden que contacte con la mensajeria para que me lo entreguen, en bucle, y por mucho que yo les diga que no me lo van a entregar por que esta dañado y que ya se ha devuelto, que no hay nada que pueda hacer que esté en mi mano, pero te lo vuelven a decir.
Por lo que van 88 dias desde que se pidio y sigo sin tener el producto por el que pagué dos veces, y no creo que me lo vayan a entregar ni a solucionar.

9 november 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Lamentamos sinceramente la demora y la frustración que esta situación le ha causado. Entendemos perfectamente que la espera, los problemas en aduana y el envío separado de la batería hayan sido una experiencia muy incómoda.
Nuestro objetivo nunca es trasladar inconvenientes al cliente, y sentimos mucho que así lo haya percibido.
Para poder revisar su caso con prioridad y darle una solución clara lo antes posible, le pedimos por favor que contacte directamente con nuestro equipo de soporte en service@gpd-minipc.com
, indicando su número de pedido y los detalles del envío.
Queremos ayudarle a resolver esto cuanto antes. Gracias por su paciencia y por informarnos de la situación.

Beoordeeld met 5 van de 5 sterren

Prodotto compatto e veloce

Prodotto compatto e veloce, perfetto per lavorare in mobilità. Spedizione rapida e assistenza clienti disponibile.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Grazie per il suo feedback!
Siamo felici che apprezzi la compattezza e la velocità del prodotto, oltre alla spedizione rapida e al nostro servizio clienti.
Grazie per aver scelto GPD-MiniPC!

Beoordeeld met 1 van de 5 sterren

Bought a GPD winmax2

Bought a GPD winmax2. It overheated and broke down 4 months later. A complete waste of over $2500 AUD. Product support non existent in Australia. Support portal the very definition of futility. Came delivered with a charger half the size of the laptop. Will not be buying another GPD.

2 december 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
This is not the level of quality or service we aim to provide, especially for a premium device like the GPD WIN Max 2.
To better assist you and review your case in detail, we kindly ask you to contact our after-sales support team directly at service@gpd-minipc.com
. Please include your order details and a description of the issue so we can help as efficiently as possible.
Thank you for bringing this to our attention.

Beoordeeld met 4 van de 5 sterren

Quick response from support department.

I must say that contact with support department has been very positive and I have got very quick response during the whole process. Thank You!

29 december 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you very much for your kind feedback!
We’re glad to hear that our support team provided quick and positive assistance throughout the process.
Your satisfaction means a lot to us—thank you for choosing GPD-MiniPC!

Beoordeeld met 1 van de 5 sterren

Précommande

Après avoir précommandé un article 1 mois à l'avance, on me contact pour me prévenir de l'expédition imminente. Sans nouvelles, j'envoi un mail pour apprendre que finalement je ne l'aurais pas avant 15 jours de plus.
15 jours plus tard on me dit que je ne l'aurait pas du tout.
Pourquoi certaines personnes arrivent à en avoir par ce site alors qu'ils ont commandés plus tard (Source discord GPD)??

Problème d'approvisionnement... soit.

On m'explique qu'il ne sera pas possible de recevoir ce fameux article, mais qu'un sous modèle est disponible le mois prochain.
Je refuse donc et on me répond que finalement mon article initial est disponible, j'accepte pour au final me redire qu'il ne l'est pas.

Gestion catastrophique et mensonges par mail pour au final être remboursé et m'avoir fait patienter 1 mois et demi pour rien.

J'espère que si vous commandez sur ce site vous aurez affaire à de gens plus efficace. :)

17 december 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Hello,

We cannot refute your criticism. As the GPD WIN 5 is our new model, its production capacity cannot meet all orders. Furthermore, due to rising chip costs, its cost has also increased, so GPD has changed its configuration, resulting in insufficient production capacity to support demand.

We apologize that we did not communicate the product inventory in a timely manner, which prevented us from fulfilling your order.

We sincerely accept your criticism and will work to improve upon it in the future.

Beoordeeld met 5 van de 5 sterren

Poland delivery - great experience

I bought GPD Win Max 2 2025 with shipment to Poland - the shipment was fast and the package arrived in the ideal state.
Additionally, when contacting support email, they answer really quickly and are nice and ready to offer support. They even offered to send me a free EU plug adapter when I forgot to write to them that I need it before getting package :) Definitely recommend using this store.

3 september 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you so much for sharing your experience! We're glad you were satisfied with our delivery. Our team is always happy to provide fast and friendly support, and we were happy to help you with your EU plug adapter.
Your recommendation means a lot to us—we look forward to serving you again in the future :)

Beoordeeld met 5 van de 5 sterren

Sito serio

Sito serio, avevo fatto un acquisto sbagliato e mi hanno rimborsato

21 juli 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Grazie per la tua recensione! Poiché il MicroPC 2 è attualmente in prevendita, non possiamo spedirtelo. Ci dispiace molto. Se preferisci, ti contatteremo dopo il lancio ufficiale. Non vediamo l'ora di darti nuovamente il benvenuto nel nostro negozio!

Beoordeeld met 5 van de 5 sterren

I’m a few months into my WM2 (2025)

I’m 4 months into my WM2 (2025). Minipc was always responsive. I found an issue with my laptop within 1 month. They helped me troubleshoot and ended up sending a replacement part. Super easy. Since i have made additional purchases from this company and have continued to have a great experience. I’ll be buying my upgrade in a few years from them also.

5 juni 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Thank you for your valuable user experience and sincere review. We're glad you're satisfied with our service! We're also very sorry that you experienced a problem after just one month of use. This is a shortcoming on our part, and we hope to provide you with even better service.
If you have any questions about our product, please feel free to contact us. Only by providing better customer service can a store continue to operate successfully. We are happy to answer your questions.

Beoordeeld met 5 van de 5 sterren

Great shopping experience and top device

Ordered the new GPD winmax 2 and had an excellent experience. First of all, the ordering and WhatsApp communication was very professional and super easy. My questions were answered instantly. The delivery to Europe was also fast and the packaging very good. And the device is really gorgeous. I can only recommend GPD and I am happy that I ordered the newest model directly instead of a retailer who only offer the older models. Five Stars for this shopping experience and another five Stars for the Computer.

1 juli 2025
Review zonder uitnodiging
Logo Gpd Minipc

Antwoord van Gpd Minipc

Thank you so much for taking the time to share your wonderful feedback!
We’re absolutely delighted that you’re happy with both our service and your new device. Providing prompt, professional support and high-quality handhelds is what we strive for, so your kind words truly mean a lot to us.
Delivering cutting-edge tech directly to our customers is what drives us, and your satisfaction is the greatest reward. If you ever need help or have questions down the road, please don’t hesitate to reach out!
Thanks again for choosing GPD and for your stellar review. Wishing you countless exciting adventures with your Win Max 2!

Beoordeeld met 1 van de 5 sterren

Scam

Scam
Scam
Scam

16 juni 2025
Review zonder uitnodiging
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Antwoord van Gpd Minipc

Hello,
Thank you for leaving feedback on Trustpilot. We are deeply disturbed to see you use the term 'Scam' as it is totally inconsistent with our core values of doing business with integrity. We take this matter very seriously and are eager to learn more so that we can thoroughly investigate and resolve the issue.
Please contact our customer service manager [Dave] directly at [service@gpd-minipc.com] or provide your order number/contact information here and we will contact you immediately. We promise to prioritize and work hard to correct this situation.
Thank you very much for giving us an opportunity to resolve the issue.

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