Grace Removals Group - Adelaide Reviews 

Grace Removals made it easy and affordable to ship a couch, two chairs and some boxes back to the USA. This was less than a full container. They packed everything for me quite well. I was able to track the shipment through the Panama canal. It took approximately four months to go from Adelaide to Indiana, USA, door to door. They brought everything inside my house when they delivered it.
Excellent service throughout the process. Affordable.

The staff were wonderful and would recommend to everyone…Helen

The worst moving company ever. DO NOT USE THEM!

We used Grace 3 times before, this was the second international move so we thought we knew what to expect, but how wrong we were.

Care seized the moment the full amounts was paid. Staff did not perform their duties. Inventory was a mess. Wrapping was never completed. The rep never checked in, 18 boxes or items never arrived, boxes and wrapped items was opened, not by customs, delivery took twice as long as quoted while our belongings were just sitting in their warehouse for no reason.

Do not use them, they are the worst!

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Grace is a highly trustworthy moving company with an excellent overall service experience. Their staff members are responsible and promptly respond to enquires. There are no additional charges, and the transportation and handling of furniture are also done with attention to detail. Highly recommended!

Grace Removals was excellent. Quick, efficient, respectful of my property. The removalists were friendly and courteous. It was an easy, non stressful process. I would recommend Grace Removalists to anyone that has to move and wants their property returned in one piece.

Very efficient and friendly service. Great removalist who were quick and professional

Services provided in Australia were excellent although the goods packing listing could have been better with a little more time/effort. Adelaide office & depot staff were very helpful throughout the process.
Quotation was not the cheapest but overall was competitive.

The collection and delivery personnel were courteous and obliging showing no arrogance or impatience!

The removalists team on both ends were amazing, super friendly and helpful.

Whilst I wasn't expecting the initial cost, once the 2 lads arrived and did everything perfectly WITHOUT one issue it was well worth every cent... 💯 hassle free and spot on.
Would highly recommend and would NOT move again with anyone else...
Sincere compliments to both lads who did my move too - absolute professionals who know their trade...

Moving to another country can be a traumatic experience, however Grace Removals Group made it seem so easy. They provided a seamless service from initial contact and pick-up in Adelaide through to delivery of possessions by Asian Tigers Group in Thailand. Communication was excellent during all stages in the process and staff were very responsive to queries.

Everything went well. Great experience

After selling our home with a settlement of 14 day time was super important. We contacted several removalist and found Grace were the company that worked in with us the best.

So, unpacking to bench is complimentary? So, if we forget to do it and leave you high and dry, we didn't really make a mistake? Please! I may be wrong but, most fair minded people would call that a fail?
We have moved around the country a number of times with Grace and found this experience really disappointing. For the above reason and:

1. Microwave left behind in Adelaide
2. Constantly hounded with no answers to our questions because they couldn't 'find' my companies part of the payment that was there the whole time..."oh, we didn't look there".
3. 15-20 day transit from Adelaide to Toowoomba, my company gets containers from Perth in 5-7 days
4. Because our load was 1 and a 1/2 containers there was no guarantee of the second 'load' arriving at the same time. At time of quote we had 1 container?
The experience made, what is a stressful experience, nearly traumatic. Not only will I not use you again but, I'll recommend that my company uses extreme caution in taking on your services.

Friendly staff, both admin and removal crews. The only company that bothered to send anyone out to check out the job

The Team, headed by Jason, were brilliant in all respects. We have moved with Grace on a number of occasions over the last ten or twelve years and on each occasion we have found no fault in the services they have provided.

We would definitely recommend Grace if you would like a company who cares about your belongings. They came to our home to assess our needs and quote. The customer service was excellent from start to finish and our furniture was removed, stored and delivered with care into our new home. AAA rating.

Grace were very professional up until the moment we signed the contract, then they couldn’t care less about us. Our contact with our removalist stopped and we could barely get any information out of them, and when we did they were rude and snarky. We were promised help and support and we haven’t been given any of it at all. Our move was very stressful. We were told our container would likely be shipped within a month but it took 4 months just to be put on a ship and we are still awaiting its arrival. We are so disappointed.

There are so many better companies to use. This one doesn’t care at all so use someone else! I regret using them and won’t use them again.