Grace Removals Group - Gold Coast Reviews 

142
•
TrustScore 5 uit 5

4,9

23 Alex Fisher Drive, 4220 Burleigh Heads, QLD, AU

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First came Daniel Venables who assessed our jumbled load and got things moving so quickly. THEN What we imagined as a horrible experience in loading from a storage room to our ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Exceptional service and follow up from first contact all the way through. Daniel from Gold Coast was brilliant. Wonderful piece of mind knowing the right size truck would be sent based on an in perso... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Grace handled my move professionally, with secure packing and great support from day one. However, their European transit partners caused delays, and one item was "lost" (likely stolen). They were unh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Grace Removals have been doing many packing and removing jobs for us over the past 15 years. Always professional and the staff and teams are the best we’ve ever had. Always ready to do the necessary t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Verhuizer
  2. ook in
  3. Logistieke dienstverlening
  4. Verzendservice

Geschreven door het bedrijf

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contactgegevens

  • 23 Alex Fisher Drive, 4220, Burleigh Heads, QLD, Australië

  • 1300725991

4,9

Uitstekend

TrustScore 5 uit 5

142 reviews

5 sterren
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4,9

Alle reviews

(142)

269 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

guys were cheerful

guys were cheerful, friendly and helpful and fast and efficient.

13 september 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Les,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Professional and Reliable removalist

We have used Grace on quite a few occasions both locally and interstate and have found them to be approachable and professional at all times. The communication is always precise and thorough and you are made aware of each step along the way. We cannot recommend Grace highly enough, they are a great company to deal with. We had one item damaged from our current move and they have been professional and explained the process thoroughly. We are excepting this to have a favourable outcome.

21 augustus 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Kathy,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Good service, very fast!

All is good. Thank you so much. Good service,

14 augustus 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Michael,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

The Gold Coast team was amazing and…

The Gold Coast team was amazing and extremely patient with my questions. The removalists themselves were outstanding. It is a real art to watch them load. The furniture all arrived safely and the guys unloading were wonderful as well. It was a great experience everything flowed as I was told it would. I would thoroughly recommend Grace Removals when you are relocating.

30 mei 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Julie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Good service

Good service. On time. Efficient. Very pleasant team

24 juni 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Frank,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Very pleased with the exceptional…

Very pleased with the exceptional service and professional staff who worked hard to pack and move our property. Would definitely use Grace again and recommend to family and friends

30 mei 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Lynne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Recommend Grace

On time. Friendly. Very capable. Took care with possessions.

17 mei 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Paul,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Exceptional service, you can trust this team!

The service was so great from start to finish. We did a large move across the state and this company took away so much stress.
Removals team = excellent- we had 48 stairs to move everything down and no complaints from the team.
Admin team = always answered calls or rang back within 10 minutes. Seamless service.
Delivery team = everything it its rightful place in about an hour. Very impressive. Even put the bed and couch back together.

Thanks Grace :)

17 mei 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Hannah,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

We found Grace removals to be…Amazing, professional and friendly.

We found Grace removals to be efficient, friendly and absolutely great to deal with.
They treated our belongings with great care and took pride in their service. We moved from Pimpama Queensland to Ridgley Tasmania and our property was in storage in Hobart until our property was purchased and finalised. Grace removals took care of everything and were amazing.
Regards Richard and Jane Smith

5 mei 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Richard,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

They looked after my belongings well

They looked after my belongings for years while I was overseas, then carefully brought them all to my new place with a minimum of fuss. Thanks Jason, Ryan, Jackson, Jay and Bali.

26 april 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Nya,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

STRONG RECOMMENDATION VALIDATED

Grace Removals was strongly recommended to me and lived up to expectations from initial quote to pack and deliver to Sydney on time. Very professional throughout.

5 april 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Graham,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Perth to Goldy Move

Good communications from the team in the planning phase, and throughout the day of the container unloading.
Team were in good spirits and worked well together
Team had to load containers into smaller trucks to access the property, also property had some difficult positioning of some furniture and this was done very well.

8 april 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear CS,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Relocation from Gold Coast to Melbourne… thing

Relocation from Gold Coast to Melbourne went very smoothly from start to finish. All staff members I had dealings with were efficient and friendly. Packing very well done and everything arrived in good condition. Grace Removals also helped with the transport of my cat and car. All in all a daunting and stressful thing made easy.

22 maart 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Ann,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Great service! Highly recommend!

The guys were great; so friendly and helpful. The process was so easy and the guys were more than happy to accomodate us by moving things between our apartment and storage shed. Our whole experience from moving our stuff from Sydney to storage in QLD, then from storage to our home was seamless and easy. Would highly recommend Grace.

19 maart 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear JR,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

The team from Grace Brothers Gold Coast…

The team from Grace Brothers Gold Coast were fantastic. Nothing was a problem for them. They worked quickly. Helped me measure to centre items on walls.
Thank you so much.

18 maart 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Deb,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

On time professionals who are great at…

On time professionals who are great at what they do no fuss no bs no problems.

20 maart 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Bernie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

I recently used Grace

I recently used Grace, for my move and I cannot praise them enough. They provided exceptional service from start to finish. Grace was organized, efficient, and committed to making my move stress-free.

The team arrived on time with all the necessary tools and materials. They packed my belongings with care and ensured their safety during transportation. The movers were friendly, respectful, and handled my items expertly. They loaded and unloaded the truck swiftly, making the entire process seamless.

Grace's customer service was outstanding. They were attentive, responsive, and went the extra mile to address my concerns. Communication was clear and effective throughout. The pricing was fair and transparent, providing excellent value for the service.

Overall, my experience with Grace was outstanding, making my move a breeze. I highly recommend Grace for their attention to detail, exceptional service, and customer-centric approach. Thank you, Grace, for a truly positive and stress-free experience!

26 februari 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Stephen,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent service from beginning to…

Excellent service from beginning to end. Great value for money. Not a single thing broken in my belongings during the move. Fast and reliable service, friendly staff with great communication. Highly recommend.

14 maart 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Nikki,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

Very reliable professional helpful Carl…

Very reliable professional helpful Carl and Ryan were extremely professional nothing was a problem all furniture and goods delivered in good order.

14 maart 2024
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Pam,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Beoordeeld met 5 van de 5 sterren

The two gentlemen who delivered my…

The two gentlemen who delivered my goods, David and Rob were excellent.

Given they had two flights of stairs to manoeuvre and to contend with the humidity on the day; they went about their task in a very professional and courteous manner.

I highly recommend this team.

I also wish to thank Mat in your Burleigh Heads office, who assisted me in storing my goods until I found a place to live.

Overall, thank you Grace, for your professionalism throughout my whole move from Perth to the Gold Coast.

29 februari 2024
Review zonder uitnodiging
Logo Grace Removals Group - Gold Coast

Antwoord van Grace Removals Group - Gold Coast

Dear Mary,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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