What says more about a company is how they respond when a mistake has been made. Lisa at Graham Sanderson has demonstrated excellence through her customer centric approach. Mistakes happen but I am no... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I came across Graham Sanderson when searching for fabulous fabrics when revamping my home. I was tentative at first but ordered fabric samples and measured up for Roman blinds. It takes time for quali... Toon meer
Bedrijf heeft geantwoord
Beautifully made curtains with an excellent finish. Very helpful staff on the telephone. Very clear website with detailed instructions guides you step by step to complete your personal requirements... Toon meer
Bedrijf heeft geantwoord
I was looking for some eco velvet to reupholster a seat cushion as I have found it to be a very resilient and dog proof fabric. The samples arrived very quickly, as did the subsequent order, which was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are an independent, family run soft furnisher based in Harrogate, North Yorkshire. Established in 1968. We offer fitting and measuring services within our local area and have an extensive book and sample library at our showroom on Kings Road. We look forward to welcoming you to help with your soft furnishing needs. If you are unable to visit our shop please visit our website where you will find a comprehensive range of designer fabrics and wallpapers. On our website you can also order bespoke curtains, blinds and cushions which are made in our workrooms. Please do not hesitate to email us sales@grahamsanderson.com for any soft furnishing enquiries.
Contactgegevens
120-130 Kings Road, HG1 5HY, Harrogate, North Yorkshire, Verenigd Koninkrijk
- 01423568628
- sales@grahamsanderson.com
- grahamsandersoninteriors.com
4,7
Uitstekend
483 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent quality soft furnishings once…
Excellent quality soft furnishings once again from this lovely company. Helping to enhance our home. Many thanks
11 augustus 2026
Antwoord van Graham Sanderson Interiors
Hello,
Thank you for your positive and kind review. We are happy to hear you are pleased with your soft furnishings and that they have made a great addition to your home! Please let us know if we can help with anything else.
Kind regards,
Graham Sanderson Interiors.
Great communication
Great communication, gorgeous final product for a reasonable price. Will be ordering more of my window treatments from here!
11 augustus 2026
Antwoord van Graham Sanderson Interiors
Hello Alice,
Thank you so much for your lovely feedback! We’re thrilled you’re happy with your soft furnishings and our service. It means so much to know you’ll be ordering from us again. We look forward to helping you again!😊😊
Best wishes,
Graham Sanderson Interiors.
Product quality.
15 juli 2026
Antwoord van Graham Sanderson Interiors
Hi Mark,
Thank you for your lovely feedback. We really appreciate this!😊🙏
Kind regards,
Graham Sanderson Interiors.
The managers are really quick at…
The managers are really quick at risponding and in case of some issues are very eager to help. Soluzioni Interni 03.08.2026
23 juli 2026
Antwoord van Graham Sanderson Interiors
Hello there,
Thank you so much for your kind feedback. We’re really pleased to hear that you found our managers quick to respond and helpful. We look forward to helping you again!
Kind regards,
Graham Sanderson Interiors.
Brilliant commutations throughout and…
Brilliant commutations throughout and fast delivery, many thanks!
23 juli 2026
Antwoord van Graham Sanderson Interiors
Hello Sharon,
Thank you so much for your lovely review! We’re delighted to hear you were happy with our communication and delivery. We really appreciate your kind words and hope to work with you again soon!
Best wishes,
Graham Sanderson Interiors.
I ordered a sample of some material
I ordered a sample of some material. I was emailed that it had been shipped on 13th July- it's now 21st and still not received it.
13 juli 2026
Review zonder uitnodiging
Antwoord van Graham Sanderson Interiors
Dear Kim,
Thank you for taking some time to leave us a review. We are sorry to hear that you have not received your sample. All samples are sent direct from our suppliers and this order was placed on the 13th of July. Unfortunately your sample was on back order, but we were not informed that the sample was out of stock when we placed your order, therefore were unable to pass the information onto yourself. I do understand the inconvenience of this and we do pass this feedback onto our suppliers. I can see my colleague has already refunded you the 75p. Please do accept our apologies for this inconvenience and let us know if we can help with anything else.
Kind regards,
Graham Sanderson Interiors.
I paid £10 for delivery of a two metre…
I paid £10 for delivery of a two metre length of braid and it took well over a week. No communication re timescale was given. It held up the job I needed it for. Item was lovely and quality.
8 juli 2026
Antwoord van Graham Sanderson Interiors
Dear Caroline,
Thank you for your feedback, we are pleased to hear that you were happy with the quality of the braid.
We are sorry to hear that the delivery timescale caused an issue with your project.
To clarify the timeline, your order was placed on Friday 3rd July. The braid was a supplier-stock item, which arrived with us on Wednesday 8th July. We dispatched it the same day on a DHL next working day service, which is the fastest shipping option we offer and costs us over £10 per shipment.
We appreciate that the overall lead time was longer than you had expected and we are sorry that this wasn't communicated more clearly at the time of your order. We understand how frustrating delays can be when you're working to a deadline.
Thank you again for taking the time to leave your feedback. We will use it to improve our communication around lead times for supplier-stock items.
Kind regards,
Graham Sanderson Interiors
Very friendly customer service
Very friendly customer service. Delivery as agreed, lovely fabric, excellent workmanship. Brilliant!
6 juli 2026
Antwoord van Graham Sanderson Interiors
Dear Martina,
Thank you for taking the time to leave us a review; we really appreciate this and are pleased to hear you are happy with your cushion and fabric!
Best regards,
Graham Sanderson Interiors
Very good service
Very good service. The only thing I would say is that I called to ask when my blinds were arriving and they said the person making the blinds was off sick. It might have been good to have a call to tell me this. However the blinds arrived the following week and they look lovely. Thank you.
30 juni 2026
Antwoord van Graham Sanderson Interiors
Hello Fiona,
Thank you for taking the time to leave us a review. We're pleased to hear you're happy with your new blinds and that they look lovely. We also appreciate your feedback regarding the communication. We hope to work with you again soon.
Best wishes,
Graham Sanderson Interiors.
Top Quality
I ordered 2 pairs of curtains, I am totally thrilled with their appearance both the quality of fabric and finish.
Thank you very much.
Happy to recommend 💯
29 juni 2026
Antwoord van Graham Sanderson Interiors
Hi there,
Thank you for your detailed and positive feedback. Our team is very pleased to hear this. Your recommendation means a lot to us, and we truly appreciate your support. We hope you enjoy your curtains for many years to come!
All the best,
Graham Sanderson Interiors.
Excellent service - beautiful curtains
Helpful with ordering. Beautiful well made curtains, delivered on time. Excellent service and will definitely use them again.
29 juni 2026
Antwoord van Graham Sanderson Interiors
Hello Carol,
Thank you so much for this amazing feedback, we really appreciate this! We look forward to working with you again in the future.
Kind regards,
Graham Sanderson Interiors.
Superb quality and excellent customer service
First time ordering curtains online and everyone at Graham Sanderson could not have been more helpful. I needed to change my original fabric which was not a problem and they kept me informed by phone or email during the entire process. When my curtains and cushions arrived I was so pleased and the quality was superb. If I ever need anything else making for another room I will be coming here. I cannot recommend them enough. June
26 juni 2026
Antwoord van Graham Sanderson Interiors
Dear Victoria,
Thank you so much for your excellent review! We're delighted to hear that your first experience ordering curtains online was such a great one. We're so pleased you were happy with both the service and the finished curtains and cushions. Your feedback means a lot to our team. We look forward to helping you again when you're ready for your next room.
Best wishes,
Graham Sanderson Interiors.
Antwoord van Graham Sanderson Interiors
Dear John,
Thank you for your support and great feedback on our website. We hope to do business again with you soon!
Kind regards,
Graham Sanderson Interiors.
The staff who handled my orders
The staff who handled my orders. Wholly professional balanced with a friendly, personal and ‘can do’ approach.
17 juni 2026
Antwoord van Graham Sanderson Interiors
Hi there,
Thank you for the kind words about your order! We are glad we were able to provide a 'can do' service. Please let us know if we can help with anything else.
Kind regards,
Graham Sanderson Interiors.
Antwoord van Graham Sanderson Interiors
Hello,
Thank you for your feedback, we really appreciate this. Please let us know if we can help with any other soft furnishing enquiries.
Best wishes,
Graham Sanderson Interiors.
Excellent service
Excellent service. Prompt response and helpful staff.
Pricing of the product was
a fraction of what we would pay in the US for the same quality.
10 juni 2026
Antwoord van Graham Sanderson Interiors
Hi Samuel,
Thank you for your feedback, we really appreciate this. Please let us know if we can help with anything else.
Best wishes,
Graham Sanderson Interiors.
Excellent service and quality
Excellent service and quality. This is the fifth time of ordering directly from the website, both blinds and curtains. Any questions are answered promptly, the ordering process is very easy and the quality of the finished items has been excellent every time.
8 juni 2026
Antwoord van Graham Sanderson Interiors
Hello,
Wow, thank you for this amazing review. We’re thrilled to know you have come back to us again for your soft furnishings and had another positive experience. We look forward to working with you further!
Best wishes,
Graham Sanderson Interiors.
Quality and service were both excellent
8 juni 2026
Antwoord van Graham Sanderson Interiors
Hi Pete,
Thank you for your support and positive feedback. We hope to do business again with you soon!
Kind regards,
Graham Sanderson Interiors.
Really impressed with the service and…
Really impressed with the service and workmanship of my curtains and cushions that I ordered.
8 juni 2026
Antwoord van Graham Sanderson Interiors
Hi Donna,
Thank you for taking the time to share your feedback. It's wonderful to know that we met your expectations for your cushions and curtains! Please let us know if we can help with anything else.
Kind regards,
Graham Sanderson Interiors.
Beautiful curtains and I am very happy…
Beautiful curtains and I am very happy with them. It was quite a long wait but the lead time was clear from the start and it was stuck to, so I knew what to expect.
2 juni 2026
Antwoord van Graham Sanderson Interiors
Dear Annalise,
Thank you for sharing your experience. We're delighted that you are happy with your made to measure curtains. Thank you for choosing us. We appreciate your feedback on our lead time and we are looking at ways to improve this.
Best wishes,
Graham Sanderson Interiors.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.