Xbox series S
I was the winner of the new Xbox series S , I received it within days of winning , excellent service and extremely happy with prize , thank you 😊
25 december 2020
Review zonder uitnodiging
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Bedrijfsgegevens
Geschreven door het bedrijf
Win the best Prizes @ a fraction of the cost
Contactgegevens
Verenigd Koninkrijk
- support@grandcomps.com
- grandcomps.com
Absolutely over the moon!
Absolutely over the moon. I was the super lucky winner of the Mario Kart Live set. Highly recommended. Thank you guys.
24 december 2020
Review zonder uitnodiging
Easy to register and use
Easy to register and use, site quick to use, cool branding and found the Live videos on Facebook gave real credibility to the site, i'll be back !" 5 *'s :)
7 december 2020
Review zonder uitnodiging
Definitely one of the best raffle sites out there !
Easy to navigate. Prizes are good. Customer service is brilliant. I contacted them with a few enquiries and they got back to me with all the details I needed almost immediately.
I have tried a few raffle sites in the past and Grand Comps is definitely one of the best. Highly recommended !
5 december 2020
Review zonder uitnodiging
Great site
Great site, easy to navigate and most of all great prizes at low ticket prizes. Will definitely be buying more tickets. A++++
4 december 2020
Review zonder uitnodiging
Great range of prizes
Great range of prizes, particularly if you like tech. Looking forward to winning one! Easy to use.
4 december 2020
Review zonder uitnodiging
Great raffle site
Great raffle site. Really easy and good prizes.
3 december 2020
Review zonder uitnodiging
So Easy to use
So Easy to use ! Excellent prizes and super fast response to query!
3 december 2020
Review zonder uitnodiging
Great looking site
Great looking site. Easy to use and navigate and site performs well. Good selection of draws and prizes.
3 december 2020
Review zonder uitnodiging
Advertised guaranteed draws
Advertised guaranteed draws, but didn’t follow it through, didn’t even let there customers know, I managed to get a refund on my tickets as they broke there own terms and conditions, but it was hard work and took over 2 weeks to get my money back. Avoid them there are lots of other good raffle sites you can use,
This is to your reply below, I was never offered any credit, and if immediate refund takers 15 days then you need to work on your customer service, if anybody would like all proof of this I have pictures of they’re original terms, conversations and bank statements of when I received the money back, the trouble you guys now have is if people can’t trust you to tell the truth here or trust you to run draws when you guarantee them, how can they trust you to run the draws fairly, I wouldn’t
28 november 2020
Antwoord van Grand Comps
Hi Greg, we are very sorry you feel this way. The site has clear terms and conditions which you agreed to when you signed up for an account. We’ve given away £100’s of free prizes and the issue you have raised was just after we went live. This was a feature box on the About Us page, it was NOT in the T's and C's or in any of the the competition entry details which were agreed to when entering a competition. We additionally asked if there was anything we could do to keep you as a customer but you declined and just asked for a refund which we issued immediately. We don’t see this warrants such a poor review however for the record we did everything possible to try and keep you as a customer. I don’t know where you got the two weeks from as we gave you an immediate refund, payment was made by you on October 31st at 13:54 and the refund was made on November 2nd at 20:30 which was shortly after the request was made (within half an hour from you notifying us). I have confirmed the dates and times with the VISA payment system and any delays beyond that are down to visa and outside of our control so apologies if the payment card used didn’t receive a timely refund. We can’t control visa themselves unfortunately. All the best, Jason.
Fantastic setup have been using many…
Fantastic setup have been using many sites over the past few years and these guys have it sorted.
Great number of competitions and odds are really good.
Highly recommended
24 november 2020
Review zonder uitnodiging
Great little comp site with great customer service.
Used this site for the first time the other day. The odds of winning are really good as is the value of the tickets so I took a punt on trying for one of the nintendo switches.
Had a couple of queries about how the process worked and when the comp was actually being drawn. Even on a Sunday I got all the info I wanted from the customer service team within minutes.
Although I didn't win this time looking forward to trying again !
18 november 2020
Review zonder uitnodiging
Excellent customer service from stu and…
Excellent customer service from stu and Jason. I've recently won a ring fit adventure and a nintendo switch lite(with £50 shop voucher). I'm over the moon and cant wait to enter more. Great guys, great site. Thanks
17 november 2020
Review zonder uitnodiging
Antwoord van Grand Comps
Many thanks Jenna ! Great to see some happy customers and we really appreciate your great feedback! Appreciate you taking the time to write a review. Jason.
Big thanks to Stuart & Jason for…
Big thanks to Stuart & Jason for starting Grand Comps I won a Nintendo switch he other day and couldn't be happier great draws and fantastic website bring the next win keep up the good work guys
17 november 2020
Review zonder uitnodiging
Antwoord van Grand Comps
Thanks Callum for our first trust pilot review! We really do appreciate the great feedback and hopefully more people will join us and have an equally great experience. A lot of effort has gone in to this and we continue to try and bring some excitement and fun to our customers. Cheers !
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