Grandvaultcasino Reviews 131

Freak it, I figured they're never going to pay out anyways.
Its been 4 months and they will not cash out a measly $100.
First they told me I had no account and was not verified—i sent them screenshots and they just said they will escalate the issue.
The website no longer works, they ignore all my monthly follow up emails, and when it was up I wasnt able to get any daily bonus sc.
Do not play at this site and run.

Couldn't rate a zero. It's been 4 months, they still haven't payed out my first redemption request of $600. Out of the 6k they owe me!!!!!!!!!!! First tried to pretend they had paid to my card and I input my info wrong, which is impossible due to the fact that it directly links through your bank account via a third party payment provider. One I've never had an issue with the multitude of times I've made purchases/Withdrawn using them on other sites. Then they cleared my balance to 0. Only to add $10 after while I was logged in watching them fool with my balance. I've got screenshots of my gameplay history and transactions. My balance went from a little over 6k to 0 and I never had a successful withdraw, and the last play I made after I had gotten my balance to its peak, was for $2.50. they've never replied here and I can't get support to answer an email. Whoever operates this site is scum of the earth. I'm a father of three, I've got a kindergartener and an 11 year old. My two little girls could have a lot of cool experiences and school clothes for $6,000. My wife and I work, so my children don't go without. The fact of the matter is I spent my hard earned money at this cracker jack establishment in hopes of stretching my wages out some. I live and work on the Georgia Florida line installing and servicing Hv/AC systems and Many other home repair and remodeling. I work very hard in rough conditions for my pay. That being the case, I don't take being stolen from, lied to, and having my intelligence insulted lightly. These miserable jerks first said they denied my withdrawal because they couldn't pay out to cards. I linked my bank and submitted another request. Now the systems having issues. After a week of "technical difficulties" and non responsive support, I get an email back. Now they say they sent the payment to my card and I put my information in wrong. I informed them that was impossible because it linked directly to the card through a third party who verified it. To prove my point I said "If I put in my info wrong I'll take that $600 loss. Could you give me a transaction receipt?" No response. I wish I knew an attorney who could assist me in the matter. I tracked down the NONPROFIT organization they're funneling all of the money into and even called the individual listed as the owner. I won't list the name here but I've still got the info to the Texas address and such. Screenshots and downloads of my gameplay and transactions. Anyway i say all this in hopes someone in connection with the casino will see, I doubt anyone read through this whole scatter brained Novel I've written though. Avoid this site to other gamblers.

TRASH ASS SITE!!! I BOUGHT THE WELCOME PACKAGE REDEEMED 400 AND HAVE NEVER SEEN IT. NEVER GOT A EMAIL BACK FROM THE SUPPORT AND THEN NOW I VANT EVEN GET ON THE SITE TODO ANYTHING. THIS IS THE WORST CASINO SITE AND THE BIGGEST SCAM IVE SEEN. I WANT MY MONEY BACK.

Update it’s now Feb 1st and still in “pending” and not one response from support yet

Spent money on the 13th requested $100 redemption still nothing no response no support response I’ve emailed nothing. No payout yet and it’s the 26th !

Made a deposit, winnings up to 100. 7 days later redemption is still pending. Pile of garbage.

I am currently experiencing same issue as a lot of people with redemption. It’s saids its processing. It’s only been a week. But others on Reddit have said they are still waiting after months. Just stay away. They don’t respond to emails. If I get my redemption I will update this and change my rating.

This casino works well for casual play. You can log in, play for a while, and leave without any complications.

This casino works well for people who want a simple and relaxed gaming experience without unnecessary extras.

The game selection is pretty solid. I like that there are plenty of slots and table games to choose from, so it doesn’t feel repetitive after a few sessions.

The variety of games is enough to keep me coming back. There’s a good balance between familiar options and new ones.

Been playing for 3 months. Very disappointed. Not to mention I was a paying customer as well. 1 week after joining. The daily bonus stopped working. I wrote customer service in numerous occasions. The response was similar each time. Promise that it would be fixed. Was very synthetic and sympathized and reassuring me each message that it was getting fixed. Now nearly 3 months it's still none working and I keep getting all the same responses and it's tiring. So I'm not recommending this casino just because customer service and the way they string you along to make purchases with lies of correcting the issue to keep you spending. I no longer purchase or recommend it. Because feel there would be trouble cashing out as well. My opinion though. Your choice. Thanks

Sent me a 200 percent bonus match. Glad I came to the reviews before making a deposit. You won’t get isht from me ya lying thieves

DO NOT SPEND YOUR MONEY HERE. They scam the crap out of you. I hit a grand jackpot on a $.50 spin but they are saying I didn’t stake any money. They kept my money and put $26 back in my game account. That’s what i had before I hit the Grand Jackpot.. SMH. So I played the $26 out and hit on another slot and go figure I didn’t stake that money either.. places like this needs to be shut down NOW.

after they verify my account on tuesday january 6 they send me email ant let me know that my redeem has been approve and my money will be shortly on my card 350 dollars since that day nothing happen they dont answer my emails and they have suite in texas where all the money that we deposit going this is the information about this place
Registrant Contact

Name
247 Entertainment
Organization
247 Entertainment LLC
Phone
tel:+1.4699927099
Fax
﹣
Email
mailto:cabor6704atgmaildotcom
Mailing Address
433 Las Colinas Blvd East, Suite 750, Irving, TX, 75039

I tried to redeem my $106.00 winnings, it was denied & my balance was only $1 after that! Contacted them & still haven't received any response from them, that was pretty sheisty

Daily has not worked in months. Have not deposited much as the other reviews are scary. And the daily not working is kind of a sign they dont care about player experience. That daily bonus will keep people logging in and spending. It certainly stopped me. Of u can't fix something as small as the daily bonus there might be more wrong. Email response was lackluster

I’ve been waiting a month and a half since 12-1-2025 to receive my redemption. They’ve stopped answering all emails and prior to that gave the run around until you catch on…

The fake reviews on here stating how their “favorite part is how straightforward and fast their redemption process is” just goes to show the level of deception and the lengths they’re willing to go to to get you to deposit despite knowing they have no intention on paying any winners. They’re a full on scam casino. They DO NOT pay redemptions.

I encourage anyone still crazy enough to deposit to find any real person who’s received a redemption from them in the last couple months. This company will likely be facing heavy fines at minimum eventually if they continue operating like this if people begin reporting their blatant fraud. They operate under sweepstakes laws and not paying sweepstakes winners is illegal. But yet they are not paying sweepstakes winners. Don’t waste your hard earned money, far too many others out there that do pay.

This casino strikes a great balance between fun and professionalism. You can tell they care about the player experience.

I appreciate how clear the terms and bonuses are. Everything is explained in simple language, which builds trust.

The variety of games keeps things exciting. Whether I want slots or table games, there’s always something new to try.