Gray-Nicolls Reviews 

10/10 service quick and easy responses can’t complain

Gray-Nicolls the company others should try and copy, superb equipment, great service and delivery, not much else to say really!

Great kit - great service. All arrived in good time which pre Christmas is particularly impressive. Thanks GN - superb kit - no surprise that an ever increasing number of pro players at the highest level around the world are using your equipment.

I have tried to save a bit of money by going to other brands or other suppliers and it's a false economy. Gray Nicolls kit is just better.
I have swapped out all my gear for GN over the last few years and have no complaints. Quality is top notch, delivery is quick and trouble free, customer service is excellent and rapid.
I had a problem with a pair of shoes where part of the sole started to separate after two indoor sessions. Return and replacement was drama-free and the new ones have lasted two seasons, good as new.
I have had problems with other suppliers so now go to GN direct and have nothing but praise for them.

We decided to move our supplier: we examined a lot of the companies in the business; we eventually settled on GN bot because they offered the best deals necessarily, but because they offered the best service, and a reliable service, to our members. We 2700 members there are a lot of folk to try and satisfy and we have to say that GN is doing it better than we expected.

Fantastic service and fantastic bat

Great service, fast delivery. I would recommend working with Noeleen, who is very helpful, provides excellent guidance and responds quicky

We at New Bradwell Cricket Club have just recently joined the Gray Nicolls team and they are now our clubhouse store for all our club clothing. We are really pleased with all the work Nick Peters and his team have done for us in setting up the club store. We would highly recommend to anyone looking to do the same to look at the Gray Nicolls kit as they won't be disappointed.

Website is easy to use and a great partner to have with our club kit. Super quick and easy to set up from our side and Nick is a very helpful contact to have answering and helping with any queries that we may have. Items delivered quickly and great quality. Thanks for the great partnership

Amazing service. I worked with gray-nics over new t20 kit and making a club shop. Also adding items all the time and the service was exceptional fast. All products we have had have been unbelievable quality better than anything in the market

We have had our club store (Stenhousemuir CC) with gray-nicolls for a few years now. It’s been excellent and the service has matched the trusted brand name. Good quality, no long wait times, no bulk orders.

Always had a positive experience with Gray Nics - the kit is great quality and customer service is excellent. They were particularly helpful setting up the club shop for the team.

Used Gray-Nicholls for a couple of years now. What a refreshing change to have good quality kit delivered on time and to specification. Really good.

Nick and the team are easy to deal with and always on hand to help with any queries regarding our club's teamwear orders.

It was a really happy with your products what we bought

After being left high and dry by another kit supplier we found Grey Nicolls to be the best and most affordable option.
Nick, our account manager has been great since answering any queries promptly and got our club shop up quickly. GN have a huge range that don’t cost the world so will be using them for the years to come.

The top Brand and Brilliant quality goods for Cricket never go wrong with GRAY NICOLLS. Every time I bought from them never got disappointed. Highly Recommend

I bought the Gray Nicolls Ventus 1.3 5 Star from Talent Cricket in early May. Despite the included knocking and added €40 for extra knocking, the bat still doesn’t perform well—it vibrates on most hits unless it’s perfectly middled. Three experienced teammates tried it and felt the same. I’m unsure if it’s a quality issue with this particular bat or just not suited to my game, but for €400, it hasn’t lived up to expectations.

I would personally recommend other brands at this price.

Absolutely unacceptable experience.
I placed an order on May 6th, and the website clearly states delivery in a few days. It's now been over a week and the items haven’t even been shipped. No updates. No communication. This kind of service is misleading, unprofessional, and completely unreliable. I would strongly advise others to avoid this company—they clearly cannot be trusted to deliver on their promises.

They take the order - hold the money for many days. All of a sudden I get message from their customer service executive and they cancel my order. Really bad service - not expecting from companies boasting about professional cricketers wearing their stuff