GreatApps.com Reviews 27

Please stop billing my card, I canceled this subscription after the trial but still being billed.
This has to stop.

I have $469.00 dollars in charges from an app that I don't even have. I have requested a cancellation. If you don't cancel this subscription - I don't care what it is CANCEL IMMEDIATELY.

Otherwise a court date will be set with my attorney!

Unbelievable, the app never worked, attempted several times to unsubscribe and get a refund to be completely ignored and for another payment withdrawn from my account again!!
After another, well lost count of the attempts today, several attempts have finally been able to cancel, NOT UNSUBSCRIBE because they trick you into cancelling. Due to their trickery I believe I will not be seeing a scent of my money refunded.
Prove me wrong Greatapps!!??

What hasn't went wrong. Your company has tried to charge me 6 months now after I have canceled before the 90 days or 60 days or 30 days was up. Quite frankly I'm almost feeling like you're stalking me in a way. So with these Chargers don't stop trying to be taken out of my account I will get a lawyer and we'll handle it the judicial way!

No se subscriban,esta plataforma es una estafa,el servicio al cliente nunca está disponible,e querido cancelar mi subscripcion des hace meses y no e podido aunque e seguido los pasos de cancelación y me dice que todo está echo,voy al estado de mi cuenta de banco y siguen cobrando mes a mes después de cancelar

LADRONES cancele esto hae mas de 4 meses y me siguen cobrando, ahora me cobran mas de 40 dolares cuando eso nisiquiera es lo que cuesta

Do not use.
Absolute scam artists.
If you have cancelled something double check as you are required to cancel twice with some retention offer scam. Absolutely horrendous.

The app had nothing to it. It is a waste of time and money. Customer service doesn't care if you're happy or not. They just want your money. To me the app is a scam. It was senses app. But I believe great apps brands will all be bad.

THE WORST APP GROUP - DO NOT SIGN UP TO ANYTHING.

I subscribed to a program and found after several months I wasn't using it and tried to cancel my subscription.
In November 2025 - I thought I had.
Looked at my bank statement and found the subscription charges kept recurring despite:
1. Following the email instructions from greater apps.
2. Emailed back to be told to log in and cancel my subscription - couldn't. I'd cancelled my account after cancelling my subscription.
3. Finally got an email back telling me they won't refund 3 months worth of paid "subscription" fees after having cancelled.

THIS GROUP ARE CRIMINALS AND WILL UNLAWFULLY TAKE YOUR MONEY FROM YOU - DON'T SUBSCRIBE.

“I would strongly recommend avoiding this app.
This company clearly profits from deliberately complicated cancellation procedures
They intentionally makes cancellation confusing to trap customers into continued payments.
This is not customer-friendly; it is a dark pattern designed to confuse users and generate extra revenue from misunderstandings. A legitimate business would make cancellation simple, transparent.

I purchased an app, but couldn't install it. About 30 emails for both customer support, then attempts at an impossible charade that blocked cancellation time after time. I found a phone number..ha ha....turned out to be a Hair Salon.

Do NOT use this company. If I could give them a big fat zero I would. I have requested to cancel my subscription for the app for over 3 months, and I have sent at least 10 emails/messages from different channels but there is no response. I filled out their cancellation policy form, responded to their automated email with "Cancel" and still nothing. No confirmation.. no response but still charging me every month. The chat never works, you can't actually speak to anyone. Horrible customer service.

Be cautious of this company. They facilitate the charges for various apps, but they make it difficult to cancel and once they charge you, forget about getting your money back. They hide behind making people jump through hoops to do things you should be able to do on the apps.

Charged $247.93 without consent! I never received any renewal email/SMS and never used the app after the 1-week trial. They kept billing $39.99 monthly for 6 months, then hid behind “policy” to deny a refund. Their refund button doesn’t even work. As a business owner, I’m filing chargebacks and consumer complaints. This is unauthorized recurring billing — avoid at all costs.

scam! scam! scam! They charged me almost $80 in one day...a 39$ charge and then another 39$ charge. I have emailed them close to 15 times, tried the chat, and callled! you cannot get a live person! and i want my $80 back

HORRIBLE EXPERIENCE! I signed up for an app and have been trying for over a month to get access to the trial that has now renewed automatically, but I CANNOT cancel, because they keep sending a code to an email address I no longer have access to. They will not change the email on the account, give me credit, and to cancel you have to log into the email to get a code - which I cannot do! They respond sporadically - and it's either a bot or someone who doesn't read, because I keep getting the same response. I have no way to cancel this account or use it! Absolutely HORRIBLE experience!!

I have requested to cancel my subscription for the app last month and i sent at least 10 emails/messages from different channels but there was no response. I don't understand how Apple allows this scam app to be in their store. It's a scam company! I don't think there is a customer support behind.

Do not purchase nothing from them including Neatsy AI App!!! It is overpriced and extremely user-unfriendly. After what I experienced seems a pure scam. I have been trying to cancel since start of August, yet they charged me at the end of August nearly €40 again and now refuse to refund it. The cancellation process is very difficult and seems deliberately designed to prevent users from cancelling. Support is terrible, and customer satisfaction clearly does not matter. Worst app purchase I have ever made.

This service is the worst I have ever used. They have misleading advertisements, delayed communication, and will NOT refund your money if you decide you don't like their apps. Do NOT download anything they offer. You will regret it. I don't recommend them to anyone. AWFUL!

WHO EVEN IS THIS!!???!!! you are taking money monthly and i have absolutely NO IDEA who this is or how to cancel!

STOP!!!