Tbe company is great to deal with and the sourdough pizza balls are very tasty, just t need to get better at rolling them out, going to to try the gluten free next.
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Ordered through a recommendation from a friend, I have been using woody sourdough balls, which are alot easier to use, stretch out beautifully and cook evenly. The sourdough balls I've received althou... Toon meer
Bedrijf heeft geantwoord
Following an abysmal service from DPD, and battling through their similarly difficult complaints system, customer service from GBOF was exemplary! Having contacted them to note that my delivery... Toon meer
My dough balls arrived too defrosted and I after refreezing them they never recovered. I didn't get any rise and had to throw them away in the end. The only thing I can think of is perhaps packing mor... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!
We promise the Best Pizza Dough
Geschreven door het bedrijf
- Make great pizza at home
- You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.
Our Shipping Promise
Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.
Contactgegevens
Unit 11 The Forum, Rose Avenue, YO26 6RU, York, Verenigd Koninkrijk
- 01904215979
- accounts@greatballsofflour.com
- greatballsofflour.com
Pizza Dough & Premium Ingredients.
3,6
Gemiddeld
510 reviews
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Great Product packed and delivered with Care
Very happy with purchase. Arrived extremely fast and packed well to survive this current heatwave.
30 juli 2026
Antwoord van Great Balls Of Flour
Hi Adam
Thank you so much for the 5-star review!
We’re really pleased to hear your order arrived quickly and that the packaging did its job keeping everything chilled during this heatwave.
We always listen closely to our customer feedback, and getting back to offering next working day delivery (Tuesday to Saturday for orders placed before midday) was a huge priority for us. Knowing that our hard work behind the scenes is delivering the speed and quality our customers expect means a lot to the entire team.
Enjoy your pizzas, and happy baking ❤️🔥🍕
Kind regards,
Team GBOF
Sh1t balls of flour
Sh1t balls of flour - 6 out of 12 a write off. Too sloppy, kept shrinking, even cranking oven up to 409deg C they were poor, like biscuits - Northern Dough Balls much better - repeatable good pizzas, not like this rubbish!
11 augustus 2026
Review zonder uitnodiging
Antwoord van Great Balls Of Flour
Hey Carl
We are sorry to hear you had a frustrating cook, but what you’re describing comes down to the fundamental difference between real, live dough and mass-produced commercial alternatives.
Brands like Northern Dough use commercial emulsifiers, stabilisers, and additives. While those ingredients make dough behave uniformly and feel easy to handle straight away, we choose not to compromise on our ingredients. Our dough is 100% natural, slow-fermented, and crafted with high hydration. Because it is a live product with zero artificial dough conditioners, it requires different handling —a good dusting of flour, our pizza preparation dust, and allowing the gluten time to relax at room temperature so it doesn’t spring back or shrink.
When live dough turns out like a "biscuit" at high heat, it’s usually because the dough was worked while too cold or the gluten wasn't given sufficient resting time.
If you prefer the predictability of supermarket dough made with commercial additives, we completely respect that choice. But for those looking for genuine, clean sourdough with an authentic crust and deep flavour, the natural method will always win out once the handling is nailed.
Best regards,
Team GBOF
Amaze Balls of flour
Amaze Balls of flour ! I had been looking for a true sourdough pizza dough… nothing added etc and this certainly has fitted the brief . Excellent customer service , especially as the selected courier had issues in delivering on time . Something that is truly lacking these days but certainly not with this company . Excellent product and service with great instructions on use and how to get the best out of the dough . I may on my first pizza making exercise not have done your dough justice but it tasted delicious … Thankyou fab product
7 augustus 2026
Review zonder uitnodiging
Antwoord van Great Balls Of Flour
Hi Ann
Thank you so much for the brilliant review! "Amaze Balls of Flour" has put a big smile on the whole team's face today 😁
We set out from day one to make proper, clean sourdough with zero additives, so hearing that it hits the brief completely means everything to us. We feed "Bubbles almost every day" so a lot of care goes into it, which it repays us with delicious gut friendly flavour.
Courier hiccups do occasionally happen, but we believe great customer service is defined by how quickly and properly you step up to sort things out.
Don't worry about nailing the technique on day one—working with live sourdough takes a couple of bakes to get the feel for it, but the flavour is always worth it!
Thanks for baking with us, and we look forward to supplying your next pizza night🍕
Kind regards,
Team GBOF
The sourdough balls are Spot on 👌
27 juli 2026
Antwoord van Great Balls Of Flour
Hey Paul
Thank you so much for the 5-star review!
"Spot on" is exactly what we love to hear. Our sourdough mother, "Bubbles", is fed practically every single day to ensure the culture stays active, happy, and delivers that authentic sourdough flavour and crust every single time.
Thanks for choosing to bake with us, and enjoy your next pizza session!
Kind regards,
Team GBOF
Dough was very elastic followed all the…
Dough was very elastic followed all the instructions as per the enclosed leaflet tomato base was very bland. Won’t be buying again very disappointed.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Great Balls Of Flour
Hey Tony
Thank you for your feedback. We are sorry to hear your bake didn't go to plan, but excessive elasticity is a classic sign of the dough needing more time to rest.
When dough is overly elastic and fights back while stretching, it means the gluten network is still tight and hasn't had sufficient time to relax fully at room temperature. Depending on your kitchen's ambient temperature, live dough often needs an extra 20–30 minutes out on the counter before shaping. Once that gluten completely relaxes, the dough becomes soft, pliable, and stretches effortlessly without pulling back.
Regarding our tomato base, we keep our sauce recipe true to traditional Neapolitan style: pure, premium tomatoes with just a touch of sea salt and zero added sugar, preservatives, or heavy herbs. It is intentionally clean and fresh so the natural sweetness of the tomatoes and the richness of your toppings shine through, though we appreciate that taste in pizza sauce is always a matter of personal preference.
We stand by the quality of our clean ingredients and slow-ferment process, and giving the dough that extra rest at room temperature makes all the difference to the stretch and final bake.
Kind regards,
Team GBOF
Super!
Easy ordering and efficient delivery of product. Purchased the neapolitan dough balls - they are great. Easy to use and taste great. Will definitely be ordering again
29 juli 2026
Antwoord van Great Balls Of Flour
Hey Ursula
Thank you so much for the 5-star review!
We love hearing that the Neapolitan dough balls hit the mark for you on both taste and ease of use, and that the whole process from ordering to delivery was smooth.
Thanks for baking with us, and we look forward to packing your next order 😁🍕
Kind regards,
Team GBOF
Great quality and very easy to use…
Great quality and very easy to use great pizza balls very authentic
28 juli 2026
Nice tasty dough
Nice tasty dough, comes very well packaged with easy to follow instructions on the website, leaflet and on the bag itself so your really can't go wrong.
27 juli 2026
First try with GBOF
Despite the "balls" being flat as a pancake in their packaging, once defrosted and proved they stretched well (after following the video on the best technique) and actually looked like pizzas when cooked in the Ooni.
Taste was good too
31 juli 2026
I find the service fast and reliable
I find the service fast and reliable. The packaging is great. The product is great.
8 juli 2026
Damaged items not replaced
The product is expensive but reasonably good. The delivered box was damaged on arrival and 6 bags of sough were split open on arrival. Great Balls Of Flour told me not to use them and not to complain to delivery firm, indicating they would refund or replace the damaged items, but then after multiple emails they refused to do so. They also charged me for a "free" mystery £5 eGift Card which was never sent, so check your orders carefully.
17 juli 2026
Review zonder uitnodiging
Antwoord van Great Balls Of Flour
Hey Ed
Firstly, sincere apologies for the issues with the delivery. We do try everything to ensure deliveries arrive as our customers expect them, and very occasionally damage can occur, and it sounds like a heavy box in the back of the van tumbled over onto your box.
We advise customers not to contact DPD as they will only refer you back to us.
Regarding the refund and the e-gift card. We have looked into your order and can see that it qualified for a gift card; one was included in the basket, but we can't see that one was sent to you.
However, in a strange turn of events it looks as though the support agent has actually refunded you for the gift not - not charged you - so you in fact got a refund for not only the damaged items but also a £5 gift card that cost you £0!
We hope this clarifies the issue.
Best regards
Team GBOF
Use fresh not frozen
There was a bit of an issue on delivery in that the box was bashed and a few bags were missing from the bulk order placed. However as soon as highlighted customer service handled it straight away and refund processed swiftly. Used fresh the dough was great, consistently good results from all those that used them (pizza party). I would concur with other reviews though that this dough does not appear to freeze well, as the results from the balls frozen found the dough not only very wet but regardless of the amount of semolina/cornflour the dough stuck to the pizza peel and stone. It also shrank a lot resulting in burnt crust but undercooked centre. I would recommend using fresh but not freezing this product.
7 juli 2026
i would give zero if possible
i would give zero if possible , pizza arrived defrosted - impossible to use waste of money terrible company to communicate hence the review
13 juli 2026
Review zonder uitnodiging
Antwoord van Great Balls Of Flour
Hi Aneta,
We are genuinely sorry to hear that you had a frustrating experience with your order, and we understand why opening a box expecting frozen dough can catch you off guard if you aren't expecting it.
We do try to make it as clear as possible across our website, our included user guides, and on our packaging itself that our live dough balls are meant to arrive defrosted. So long as the internal temperature of the dough balls is below 20ºC on receipt, they will be completely safe and yield fantastic results—our packaging is specifically designed to keep them chilled even during the current warm weather we are having.
Because it is a fresh, live product, arriving defrosted is completely normal and means the dough is active and ready to work with. It can easily be popped into the fridge or refrozen until you're ready to bake.
Our dough is high hydration, which behaves very differently from pre-packaged supermarket options and can feel a bit daunting or sticky if it’s your first time handling it. However, it is far from impossible to use. If you take a moment to look at the step-by-step guide in your box or watch one of our short video tutorials online, you'll see how a light dusting of flour and some prep dust make it simple to handle and shape into brilliant pizza.
We stand by the quality of our dough, and we would love for you to give the guide a quick look so you can get the fantastic results the dough is crafted to deliver.
Best regards,
Team GBOF
Very upsetting experience
Very upsetting experience.
I ordered a large amount of balls without trying them first and they were delivered and left at my front door under the sun on this heatwave. When I arrived they were hot and had to through them away. I emailed customer service and they said they couldn't do a replacement or refund or anything at all.
I would never order from here again as they didn't take any responsibility.
Responding to the reply: it was never offered a 50% discount on next purchase, the offer was 10%, please check the email trail and correct the information.
Thank you,
21 juli 2026
Review zonder uitnodiging
Antwoord van Great Balls Of Flour
Hi Marta,
We are sorry to hear about your experience, but we do need to set the record straight on the timeline and how we handle live, perishable orders.
You placed your order on Friday before midday, selecting standard delivery. As stated on our website, we always endeavour to ship orders placed before noon as quickly as possible—often resulting in next-day delivery—because we know our customers want their dough fresh and fast. You were sent a dispatch confirmation on Friday, followed by tracking updates directly from DPD throughout its journey, including a 1-hour delivery window notification.
When perishable goods are shipped, it is the customer's responsibility to be available to receive the package or arrange for someone to store it appropriately upon arrival. The Consumer Rights Act exceptions for perishable items exist for this exact reason: Perishable food products shouldn't be left outside on a doorstep over a weekend, as it could lead to over-fermenting and spoiling of the products inside.
Because the parcel was delivered on time, to the correct address, and wasn't stolen, our fulfilment process was completed successfully. Despite this being outside of our control, our team did not refuse to help—as a genuine gesture of goodwill, we offered a 50% discount on a replacement order, which was declined.
We take great pride in shipping fresh products safely across the country every day, but we cannot absorb the cost when tracking notifications are missed and live items are left unattended for two full days during a heatwave because a customer went on holiday for the weekend.
Best regards,
Team GBOF
Fresh looking dough
Prompt delivery, used first time but instructions were very clear, take away all the hessel of making dough
30 juni 2026
Great Product
Great Product - Dough balls were very good. Small mix up in delivery instructions which caused a delay in delivery - but worth waiting for
1 juli 2026
Great tasting pizzas and much easier to…
Great tasting pizzas and much easier to stretch than when I’ve made from scratch
1 juli 2026
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