The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Toon meer
Locatie
Wijzig locatie4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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Lees wat reviewers zeggen
I spoke with Alice. She had very clear diction, answered all my questions and requests. She was friendly but professional in her manner and made booking via the telephone instead of online an extreme... Toon meer
Website easy to navigate and gave clear information. Rang the customer services, they couldn't have been more helpful, polite and friendly. Talked me through what to expect after booking the holiday... Toon meer
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Geschreven door het bedrijf
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contactgegevens
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, Verenigd Koninkrijk
- 0190452936
4,8
Uitstekend
842 reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A pleasant and comfortable experience Short wait to speak to an agent who was…
Short wait to speak to an agent who was able to answer all my questions in a professional yet friendly manner. An easy and pleasant experience. Thanks
29 september 2026
Booking experience superb
Booking experience over the phone was superb and the lady was so nice, calm and very helpful answering all our questions. Travelled once with you before in India which was so well organised hoping our next trip will be just as good.😊
27 september 2026
Pofessional service.
Pofessional, friendly agent who dealt with our booking efficiently and effectively. All sorted to our satisfaction, good valuw for money.
29 september 2026
First rate
First rate, professional and personal service as always from Luke. Nothing was too much trouble and everything was thoroughly explained.
29 september 2026
An excellent kind and thoughtful…employee
An excellent kind and thoughtful employee called Gail. She could not have been more helpful. It was a delight arranging my trip with her.
29 september 2026
The advisers at Great Rail are always…
The advisers at Great Rail are always knowledgeable and helpful.
29 september 2026
The web site was very easy to use and…
The web site was very easy to use and helpful
28 september 2026
The person I spoke to was polite
The person I spoke to was polite, helpful and knowledgeable about the holiday in which I was interested. Everything handled efficiently.
25 september 2026
Very efficient service.
25 september 2026
Thank you Adele
Always very efficient helpful n knowledgable. Guiding us through the process be it our first or sixth time.
25 september 2026
India's Golden Triangle, Shimla and Ranthambore Trip, highly recommended
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who travelled with was a delight and the support staff and driver very good.
17 september 2026
Review zonder uitnodiging
Very helpful booking advisor
Very helpful booking advisor who went through details carefully. Felt the process was reassuring and thorough. I do have further questions regarding the hotel and have sent these to Customer Services at GRJ. This will be our third trip with you and we look forward to more.
29 september 2026
As a loyal customer we took advantage…
As a loyal customer we took advantage of the special offer and were pleasantly surprised how asy it was to book on the phone. Will also consider them for rail tickets to London
29 september 2026
IGreat company to travel with
I have been on almost 20 Great Rail holidays some in the British Isles some Europe and World Wide
I find there organisation excellent with attention to detail to make things run smoothly
29 september 2026
Can get to speak to a person
Can get to speak to a person. Also not waiting in a queue. Always polite and helpful. That’s why we have been on so many Tours.
29 september 2026
Easy to book
25 september 2026
Alice was helpful and answered all…
Alice was helpful and answered all concerns before booking
25 september 2026
GOOD HOLIDAYS
As always, very helpful, friendly and polite customer service. The booking process is very straight forward and doesn't take long to complete.
24 september 2026
It is good to be able to talk to an…
It is good to be able to talk to an agent who can clarify details of the holiday.
15 september 2026
Booking system for Northern Lights
Easy to use and all information required was easy to access
28 september 2026
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