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Beoordeeld met 3 van de 5 sterren

It would be more efficient if the tour guide only uses one language instead of both English and French throughout the tour. The tourist-class accommodations in Olympia and Delphi were disappoint... Toon meer

Beoordeeld met 4 van de 5 sterren

We went on the 2-day tour of Delphi and Meteora. The sites of the tour were great but the process of the tour could be improved: - not enough time to see all the ruins especially in Dephi, Temple o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

we visited 4 islands on our September 22 trip using ferries booked through Greek. it all went very well, all were on time and well organised with the exception of the ferry from Santorini to Folegandr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We booked our ferries in a recent island hopping trip through Greeka which was simple to plan our itinerary and buy all tickets in one go. Really clear info on how to get online or paper tickets, fill... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

Guide to Greece & the Greek Islands on www.greeka.com


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

138 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Car Rental

As per star rating.

29 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you!

Beoordeeld met 5 van de 5 sterren

Before the trip I had a few questions…

Before the trip I had a few questions and the email correspondence with the Greeka teem was very good - they answered all my questions, I didn't have any problem with contacting them on the phone either. The coach arrived on time and they also provided a transport back to the hotel. .The trip to Fathiye in Turkey was interesting, we met our Greek (I assume) guide on the ship and she told us about the itinerary. After arriving in Fathiye we were joined by our Turkish guide who was very informative and provided us with interesting information about places we were visiting (the Lycian tombs from 4th century BC and the ruins of abandoned Greek village). The only negative thing I can say about the trip is the confusion about the company organising the trip. Actually Greeka seems to engage another company in organising this trip - there were 2 guides on the ship on our way to Turkey. One came up to me and asked who I'd booked the trip with. When I told him I'd booked with Greeka he told me neither him or the other guide were guiding a Greeka group. Then on the voucher I found the name of the other company and when I showed it to the first guide he told me the other guide is from that company. All that confusion ended well but for a while I was worried I wouldn't be able to find the right group. All in all I am glad I chose this trip instead of trip to Marmaris with TUI because it suited my interests more.

28 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you! We are sorry for the confusion. It happens that we might cooperate with different companies, depending on the customer's trip.

Beoordeeld met 5 van de 5 sterren

Best decision I took! 🙌

Best decision I took is to book through you guys. ❤ All the taxi service came exactly on time and boat tickets had air seats (which I was sooo happy about) and the hotels gave us really nice rooms.

I am telling all of my friends to book through you guys. Safe, reliable and responsive. Thanks for making my trip extra special!

27 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you so much! :)

Beoordeeld met 5 van de 5 sterren

Good job

You did a Good job

23 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you!

Beoordeeld met 5 van de 5 sterren

Everything was on time

Everything was on time. Nice drivers. Excellent trip.

16 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you very much!

Beoordeeld met 1 van de 5 sterren

Forget about renting a car through Greeka!

Terrible service! I rented a car in Naxos through Greeka. When the guy from the Car Rental arrived at the hotel, it was not the model or the transmission I requested, I asked for an automatic car, and the one he got me was manual. When I told him that everything was wrong, he said there were no cars available until the afternoon. Thankfully my hotel got me a car right away, and when I told him I didn't want it anymore, the way he reacted wasn't very nice (when it was all his fault). I called Greeka in front of him, and after a long wait and explaining what happened, the only thing they asked me was to send an e-mail. In the end, I got my refund (thank God for Paypal), and that's it — not even an apology or compensation offered for wasting my time.

14 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you for your feedback. It is highly appreciated.

Kindly note that we Greeka.com is an online travel agency and we cooperate with many car rental agents on all the Greek islands.

Your order 392062 was accepted by the car rental agent in Naxos. On the day of the pick up our reservations department received your call explaining that you had not received an automatic transmission car as you had booked. Our reservations department asked you to send us an email in order to be able to investigate the issue further find a solution to the situation.

After that, we contacted the car rental agent in Naxos, and as they informed us, the car they had booked for you had delayed being returned from the previous renter and would be available after approximately two hours.

Since you asked us to immediately refund you as you preferred to book a car elsewhere we proceeded accordingly on the same day and refunded to you the total amount that you had paid as a deposit for this rental.

PLEASE NOTE: The refund was made from us via Paypal and NOT from Paypal (after a request to them).

We also notified you via an email on the same day about your refund and apologized for any inconvenience.

Beoordeeld met 5 van de 5 sterren

Booking through Greeka was a another GREAT experience!

Booking through Greeka was a another great experience. We have used Greeka over the last few years and are always pleased. Communication was great, keeping us informed of information needed. We booked the Spetses day tour this year and it was very nice. We were picked up at the time quoted and had a quick ride to the port. And the seats on the boat were really great. Thank you.

12 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you for the nice feedback!

Beoordeeld met 4 van de 5 sterren

Enjoyed the tour

Enjoyed the tour. The guide was very informative. One of the dinners in Delphi was terrible but the lunches were great.

10 oktober 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you for the feedback!

Beoordeeld met 4 van de 5 sterren

The online system was very clear and…

The online system was very clear and easy to use. All documentation arrived in good time and were accepted without question by the car hire service on Zakynthos. Greeka also provided a 24 hour help line which was extremely useful. I contacted the helpline towards the end of my holiday with a couple of questions regarding definition of CDW and 3rd party insurance which were confirmed by the agent who took my call. If they are not there already, It would be a good thing to have the definitions available of all the inclusive provisions in English and Greek in case of problems with car hire firms.

30 september 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you for your feedback
We are happy to hear that you were satisfied with our services.
We would like to inform you that all our rates include CDW insurance and its definition is shown to the user during the booking process, in English.
The car rental agents that we cooperate with also know the definitions of the insurances and accept them at the moment that they accept a booking request
Always at your disposal.

Beoordeeld met 5 van de 5 sterren

No problem with at all

No problem with at all. Website was easy to navigate. All trips booked a month in advance. All tickets and details emailed. Printed out and handed to driver/guide/ticket office with no problems at all 5* service!!

25 september 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you!

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website, lots of helpful ideas and suggestions, booked all our ferries here and were kept updated as soon as there was a change to the schedule. Great website!

23 september 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you so much!

Beoordeeld met 4 van de 5 sterren

Rhodes to Tilos and return

The ferry from Rhodes to Tilos was great it was the Dodekanisos Express, we left Tilos on the Nissos Chios and had booked seats, however we could not find the numbered seat we were given as the numbers were haphazard and a lot of them had been removed. Thankfully one of the other passengers told us just to sit anywhere, which we did, apart from spending ages looking for a sit the rest of the trip was comfortable

12 september 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Il noleggio è stato pessimo

Il noleggio è stato pessimo. La macchina era un catorcio . Mai più

12 september 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you for your review. It is highly appreciated.

We contacted our car rental partner on Naxos, to find out what kind of vehicle they provided for your rental order ****92. They informed us that it was a Hyundai Atos in good condition and with all legal documents for being rented. They also informed us that they never received any complaint from you neither during the pick-up or during the rental period that you were not satisfied with it so that they could change it for you.
Furthermore we had also sent you an email requesting your direct feedback in case you were not satisfied with the provided vehicle on the first day of your rental so that we could make different arrangements for you on time but regrettably, we did not receive any reply from you.

Beoordeeld met 5 van de 5 sterren

Excellent Milos Day Tour!

We enjoyed our tour in Milos where we went to Kleftiko, Sykia and some other beaches around the island. It was a beautiful tour and we were served lunch. The lunch for me was just ok, but I had a bit of sea sickness so did not have much of an appetite anyway. The captains were very accommodating, entertaining and informative. So happy we chose this tour!

11 september 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you for the review!

Beoordeeld met 2 van de 5 sterren

No rep at airport

Got to the airport and no car rep in sight. Day before I received an email saying rep would be there with my name and if there are any issues, I must call their office. And any issues must be reported within 24 hours otherwise they won't be responsible. Made the call and lady told me to call car hire company directly as she can't help and doesn't have any of my booking details! So I then called and sorted out with the company but wasted 1h getting the car which impacted our dinner plans with friends. Car hire company blame head office and Greeka no help at all!
Order 391281 (Paros)

11 september 2019
Review zonder uitnodiging
Logo Greeka

Antwoord van Greeka

Thank you for your feedback.
We are sorry to hear about the delay you faced during the pickup of your car.
We contacted our car rental partner in Paros who informed us that they indeed faced a delay of 20 minutes in arriving at the airport that day due to traffic. Your pick up time was at 19:00 and they arrived at 19:20 and until they found you and delivered the car to you and signed the contract, the time was 19:40. We would like to apologize on their behalf for this delay and thank you for notifying us.
Kindly note that the email we had sent to you on the previous day was just to ask you to inform us the soonest in case you would have any problem with the car itself so that we could make on-time direct arrangements with the car rental partner in case you did not like the vehicle that they provided to you. We had also sent you an SMS on the day of your pick up with the mobile number of the car rental agent, which was also available on your voucher, so that you could call them directly in case of any problems during the pick up of the car as it is always more convenient to speak directly with the rep that you are going to meet when you are already at the meeting point rather than to contact the rep via a third party.
We always remain at your disposal for any further information.

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