Greenbox Capital Reviews 

580
TrustScore 4 uit 5

3,8

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Beoordeeld met 3 van de 5 sterren

Got the money quite quickly which was great. What they don't tell you though is that the payments start paying down the total interest first, (whatever the percentage is for the entire loan amortiza... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

No body replies for emails if we have any queries. No point of connection Very bad service Also for recurring loan they charge more infact if the score and payments are good they said that the int... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm very pleased with the company and . For most with matt burk his service and honesty and helping getting funds on time . Have really helped me threw this covid epidemic. There professional automa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The entire GreenBox team is amazing. The ISO support provided by Edward and Laz is always top notch and the underwriting team, specifically Amey and Brittney go above and beyond to assist an ISO with... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financiële instelling

Geschreven door het bedrijf

Your access to quick and easy working capital.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

580 reviews

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3,8

Alle reviews

(580)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I am a Funding Specialist and my job is…

I am a Funding Specialist and my job is to match my clients with the best funding options in the industry.
Through my funding experience Greenbox is my number one choice for my clients and their funding needs.Excellent service, excellent rates and a streamline process that allows funding within 24 to 48 hours. Thank you Joshua, Destiny, Jordan, Chelsea, Rowdy and the rest of the Greenbox team

15 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Greenbox is a great firm to do business…

Greenbox is a great firm to do business with and I highly recommend using them for any funding needs. Josh goes above and beyond to make sure the job gets done on time and done right he really cares about his customers. Jordan you have a winner in Josh he is the best.

15 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst company I have ever dealt with!

Worst company I have ever dealt with!

I have been dealing with Green Box since Jan 22nd 2021. They charged me an origination fee that I was not informed about but still did not complain even though the rate of interest seems criminal.
On March 30th I had requested a payout letter and for the past week all I am getting is the run-around. I have called 13 times (not including the number of times the broker has called), emailed 7 times including 1 to the CEO) but to no avail. I have contacted my broker (Jeff Schwartz) who provided me the CEO's email (Jordan Fein) and I wrote a detailed email requesting for the payout letter. The CEO did not respond to me but stated to my broker that it had been sent out on Thursday April 1st (maybe it was an April Fool's joke) but, to date, I have received nothing! I then gave an alternate email to the broker and after he had talked to the CEO, the broker stated that I would get the payout letter within the hour (this was on Friday April 2nd). This morning (Monday April 5th) I again requested my broker (Jeff) to reach out to Green Box and to my utter astonishment they told him that I (the customer) needed to call in to request the letter - what happened to 'we sent out the letter on Thursday' (of last week)? All of the other written requests I have sent? To think that an organization that states that my company is a 'golden paymaster' would do this to us is besides me. I would hate to think what they do to customers who are delinquent.

Staple Foods

5 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Greenbox has been great and easy to…

Greenbox has been great and easy to work with. Any time I need extra working capital greenbox is my first Call. They are super easy to work with and reasonable on fees, and understand when you are going through a hard time.

17 maart 2021
Logo Greenbox Capital

Antwoord van Greenbox Capital

Tyler,

Thank you for the 5-star review. We sincerely appreciate your business and were glad we could provide you with the working capital you needed. Providing the best customer service is extremely important to us and we will continue to work hard to support you.

Beoordeeld met 1 van de 5 sterren

RUN! Do NOT recommend.

BORROWER BEWARE! Elio was very difficult to work with during the entire process. He would say one thing and afterwards we found out that wasn't entirely true. We expressed our displeasure with him and he couldn't have cared less. Once we were about 3 months until payoff he started calling and emailing up to 10 times a day. I asked him to stop contacting us because it was getting out of hand and eventually I had to block the number on our end. Once we were about a month from the end we requested a payoff letter so we could be done with them once and for all. Elio refused via email to send the payoff. He stated he would NOT send the letter until we spoke with him. Questioned why we would not get another loan and then let us know there were $1200 of additional fees added onto what we owed. He would not let me speak with anyone else. I called 7 times trying to speak with someone else and was never able to. I called from an outside number not associated with our business and selected the broker option instead of business owner and was able to get to someone else to at least obtain my pay off letter. Very unprofessional. DO NOT RECOMMEND WORKING WITH THEM!

11 maart 2021
Review zonder uitnodiging
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Antwoord van Greenbox Capital

We sincerely appreciate your feedback and apologize for any misunderstandings surrounding your recent funding with us. We understand your frustration and we are sorry you did not receive the service you needed.

It is our mission to fund small businesses responsibly and to ensure our customers understand the terms and conditions of their contract. We strive to set realistic expectations for the entire funding process and to resolve any issues quickly.

In light of your feedback, we are evaluating our internal process and will make any needed adjustments to provide the best customer experience.

Beoordeeld met 1 van de 5 sterren

DONT MAKE THE MISTAKE I DID

This company is taking advantage of vulnerable companies right now who are desperate in these most difficult times. To charge a 620$ fee for a $15500 loan on top of the 5500$ in interest is outrageous and it should be criminal. I should have known better but I took the loan out of desperation to avoid going under during covid 19. I do not recommend Greenbox Capital to anyone for how they totally dropped the ball on not waiving the fee in the first plave, as requested, then making a total mess of it in the end. I learned a valuable lesson, that being to not take no more merchant advances from any of these companies who are out there every day preying upon small business owners who are struggling to stay afloat. AVOID GREENBOX CAPITAL AT ALL COST!

13 januari 2021
Review zonder uitnodiging
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Antwoord van Greenbox Capital

Dion,

You are correct that your account was incorrectly charged with an origination fee at the time of funding. Please accept our apologies for this oversight. We hope that in returning these funds to you in December 2020 we can put this behind us.

At Greenbox Capital, one of our core competencies is communication. To provide the best experience, it’s important to us that our customers understand the funding terms and conditions they agree to when receiving capital. While we strive to make that happen, it seems there may be a gap in your understanding of the terms of your agreement. While your account is now closed and in good standing with Greenbox Capital, if you have any questions we encourage you to contact our Customer Success Team for more information. Thank you.

Beoordeeld met 5 van de 5 sterren

Partner Review for Greenbox

We have worked with Greenbox Capital for quite sometime. After receiving a phone call from a very irate client we were connected on a conference call with Greenbox as well as the client. The client was very upset. The underwriting team remained calm and showed complete professionalism the entire call even offering to help the merchant lower payments to accomidate the merchants needs. Greenbox has always been a pleasure to work with! They will help their merchants & partners anyway they can! Thank you Greenbox Team!

12 januari 2021
Review zonder uitnodiging
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Antwoord van Greenbox Capital

Thank you for the excellent rating and review. Our staff is committed to providing the best service possible to all of our customers. We value our broker partners and merchants and look forward to working with you.

Beoordeeld met 5 van de 5 sterren

Green box was exceptional got me funded…

Green box was exceptional got me funded when nobody else could,and my service advisor Fred Jones never gave up, and got me the funding that I needed,and I would recommend him to any small business.

16 juli 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Thank you for the excellent review. We're glad we were able to support your business.

Beoordeeld met 5 van de 5 sterren

Elio did great

Elio did great! Very quick and efficient!

Thanks

15 juli 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Steven, thank you for the excellent review. Elio and the entire organization are here to support you.

Beoordeeld met 5 van de 5 sterren

Love these guys

Love these guys. We've been working with them for years. They take great care of you and do what they say!

7 juli 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Thank you for the excellent review. We are thrilled we could fund your business again.

Beoordeeld met 5 van de 5 sterren

Always on top of their game!

Always on top of their game!
Thanks!

17 maart 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Luis, we appreciate your business and for taking the time to leave this 5-star rating.

Beoordeeld met 5 van de 5 sterren

Thank you

Thank you
You’re a pro at this
I appreciate all your help

16 maart 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Thank you for the kind words. It's our mission to provide responsible funding to all small businesses.

Beoordeeld met 5 van de 5 sterren

Business loan

Reid was super helpful and did a great job

12 maart 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Amandeep, thank you for the excellent rating. We are happy Reid and the entire Greenbox Captial team did a great job.

Beoordeeld met 5 van de 5 sterren

Reid and Fred made the process so easy…

Reid and Fred made the process so easy and helped me and went above and beyond their duties to make it happen for me

27 februari 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

We appreciate the excellent review. The entire Greenbox Capital team is here to provide the best funding experience for you.

Beoordeeld met 5 van de 5 sterren

Great experience all around

Great experience all around. Excellent service

14 februari 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Thank you for letting us know. We appreciate the 5-star rating.

Beoordeeld met 5 van de 5 sterren

Way to Go Greenbox Capital!

I have had a lot of people make a lot of promises to get me funding for my business. They have all let me down except Reid Lockhart and Greenbox Capital. I received great advice, friendly service and funding was approved and funding very quickly!

11 februari 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Tyler, we're thrilled you had a great funding experience with us. Reid and the entire team at Greenbox Capital are here to support you with the best service possible. Thank you for the excellent review and we look forward to working with you.

Beoordeeld met 5 van de 5 sterren

Elio is working realy Good

Elio is working realy Good!

He tu va a good services and he is a funny guys!

I hope he Will be there next time!

7 februari 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Elio and the entire team at Greenbox Capital are here to provide the best service possible. We thank you for your 5-star review and look forward to supporting your funding needs.

Beoordeeld met 4 van de 5 sterren

Easy to work with

Easy to work with. My only 2 complaints would be the daily phone calls, 3-4 daily asking if more funding is needed. And the early payoff option could be made much easier. We would use Greenbox again if needed.

23 januari 2020
Review zonder uitnodiging
Logo Greenbox Capital

Antwoord van Greenbox Capital

Raymond, thank you for the excellent review. We appreciate you selecting us as your lending partner and encourage you to speak with your Funding Advisor regarding your communication preferences. We are here to support your needs.

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