I purchased from this company via Amazon. I had to return the product as it is an unwanted gift to my son. The refund wasn't forthcoming so I contacted Amazon, who put the blame firmly at the seller'... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had been looking for a small outdoor quality rug for some time for our patio/barbeque area but no shop we visited ever had the size we wanted. From a internet search we found what we were looking f... Toon meer
I purchased the most lovely Green Decore outdoor rug from B&Q. Sadly, through no fault of my own, it got damaged. I contacted Manish at Green Decore and he got everything put right for me within... Toon meer
Rug was as expected. But had a few marks related to packaging tape. Follow up, to your message, You are willing to offer a discount on my next order, well there will not be a next order, If you cann... Toon meer
Bedrijf heeft geantwoord
Contactgegevens
69 High Street, N14 6LD, London, Verenigd Koninkrijk
- 02032398895
- manish@greendecore.co.uk
- greendecore.co.uk
4,5
Uitstekend
93 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
New lounge rug.
Received rug without damage, in good time, put it down, it looks fantastic on our new lounge carpet.
25 november 2024
Slow delivery
The website said order by Wednesday morning, delivered by Friday, but I didn't receive it until Monday.
26 november 2024
Very helpful website quick delivery and quality purchase
Very helpful website , great selection and measurements and washing instructions explained well . Quick delivery and quality purchase .
22 november 2024
Nirvana Outdoor Rugs
I ordered a 240x300cm and a 150x240 outdoor Nirvana Grey/White matching rugs. ordering and delivery were very efficient but when the rugs arrived i was disappointed as the rugs were a different shade from one another.
27 oktober 2024
Fast delivery and product as shown.
21 oktober 2024
Just as described, lovely colours
Quick delivery. Very happy with rug - thanks to good pictures on website it was just the same as in the photos. Lovely colours and good at staying put!
10 oktober 2024
Very good product possibly a bit over…
Very good product possibly a bit over priced but good service overall
9 september 2024
I have purchased a rug from this…
I have purchased a rug from this company which I am very happy with I then purchased a cushion to match the filling wasn't up to as described so they sent me a new cushion with no hassling or problem I would recommend this company their customer care is fantastic
10 september 2024
Review zonder uitnodiging
Truly Fabulous!!
I purchased the most lovely Green Decore outdoor rug from B&Q.
Sadly, through no fault of my own, it got damaged.
I contacted Manish at Green Decore and he got everything put right for me within a matter of days.
He was nothing short of amazing!!
I have never experienced such wonderful customer service.
I can thoroughly recommend this company for its products and the excellent after sales service.
2 september 2024
Review zonder uitnodiging
Beautiful product as described
Ordering and delivery of this item was easy. The product was as described and has made a great addition to my kitchen. I can't wait for the large rug to come back into stock so I can have a matching rug under my dining table. As yet, I haven't washed the rug, as I've only had it a short time.
6 augustus 2024
Super speedy dispatch
Super speedy dispatch. I haven’t opened the rug yet but it looked okay through the plastic.
22 juli 2024
Antwoord van Green Decore
Dear Susan,
Thank you for taking the time to leave us a review! We're thrilled to hear that you were pleased with the speedy dispatch of your order.
We hope the rug exceeds your expectations. If you have any questions or need assistance, please don't hesitate to reach out to us.
Thank you for choosing Green Decore. We look forward to serving you again in the future!
Warm regards,
Nikhil Gupta
Customer Service
Green Decore
www.greendecore.co.uk
Rug was as expected
Rug was as expected. But had a few marks related to packaging tape.
Follow up, to your message, You are willing to offer a discount on my next order, well there will not be a next order, If you cannot get the first order correct what chance have i got on a follow up order,
will shop elsewhere in the future, Because of this your star rating has be reduced to 2 stars, unacceptable,
22 juli 2024
Antwoord van Green Decore
Dear Customer,
Thank you for your feedback regarding your recent rug purchase. We're glad to hear that the rug met your expectations in terms of quality and design, but we're sorry that it arrived with marks related to the packaging tape.
We strive to ensure our products arrive in perfect condition, and it's clear we fell short in this instance. Your feedback is invaluable, and we are working with our packaging team to prevent this issue from happening in the future.
As a gesture of goodwill, we would be happy to offer a discount on your next purchase. Please feel free to reach out to us so we can make this right for you.
Thank you for bringing this to our attention and for being a valued customer.
Warm regards,
Nikhil Gupta
Customer Service
Green Decore
Really pleased with the outdoor rug
Really pleased with the outdoor rug, it is as good as we had hoped and it arrived quickly and safely. Would be happy to buy from Green Decore again. Thanks
17 juli 2024
Antwoord van Green Decore
Dear Linda,
Thank you for taking the time to leave us a review! If you have any questions or need assistance, please don't hesitate to reach out to us.
Thank you for choosing Green Decore. We look forward to serving you again in the future!
Warm regards,
Nikhil Gupta
Customer Service
Green Decore
www.greendecore.co.uk
Delivery person was excellent and…
Delivery person was excellent and parcel delivery prompt. Thankyou very much.
15 juli 2024
Very easy ordering process
Very easy ordering process
Great selection of garden rugs
Delivery was quick
Very happy with purchase thank
15 juli 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.