GreenGreen Store Reviews 319

TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Looking for a similar laptop to my work laptop at a reasonable price and found what I wanted at GreenGreen Store. what I received looked brand new and in perfect condition. Arrived next working day wi... Toon meer

Beoordeeld met 5 van de 5 sterren

At first I was sceptical of buying a refurbished laptop. But now I am super happy with my purchase after receiving my laptop. Thank you.

Beoordeeld met 5 van de 5 sterren

Bought a pretty much mint version of a powerful machine needed for future work purposes. Excellent customer service, replied to my questions even on a Sunday, laptop was sent via DPD by Tuesday @ 9.0... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Clear communication, detailed description of all the imperfections of the laptop that made me pleasantly surprised by what good condition it was in. Swift delivery in eco-aware packaging. I would bu... Toon meer

Bedrijfsgegevens

  1. Computerwinkel
  2. Winkel voor tweedehands computers

Geschreven door het bedrijf

GreenGreen Store is a UK-based online retailer that offers quality refurbished products at reasonable prices. We are focused on providing our customers with great value, quality products & the service to match.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Looking for a value Lenovo

Looking for a similar laptop to my work laptop at a reasonable price and found what I wanted at GreenGreen Store. what I received looked brand new and in perfect condition. Arrived next working day with free delivery. Top rate company.

4 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Clear communication, detailed description of all the imperfections of the laptop that made me pleasantly surprised by what good condition it was in. Swift delivery in eco-aware packaging. I would buy from them again.

28 mei 2026
Beoordeeld met 5 van de 5 sterren

My first order.

This is my first time ordering from your website, but I was really pleased, everything came as described, the laptop is a budget option, but it does a great job for me. Thank you.

20 mei 2026
Beoordeeld met 5 van de 5 sterren

I'm really impressed

I'm really impressed. The site was easy to use, with lots of good information. The transparency on the website gave me the confidence to trust them, as they are new to me.

I took time comparing and the UI was good. I appreciate how easy/flexible it was to upgrade stuff like RAM etc.

I went for a "C" grade laptop and have to say it's flawless to my eyes. Windows 11 on so no messing about upgrading. The laptop is brilliant. Also it came within 48 hours. I'm really pleased. Thanks folks, I'll definitely come back.

19 mei 2026
Beoordeeld met 5 van de 5 sterren

Would definitely buy from this store again

Excellent communication and flexibility based on my delivery date requirements.

When the product I purchased was not found to meet the quality standards they had expected on final inspection I was advised and offered an alternative purchase (of a greater value) for the same price.

Delivered in a timely manner in excellent packaging.

Fantastic value for money. Would definitely use again.

14 mei 2026
Beoordeeld met 5 van de 5 sterren

I had an issue with a fan on my laptop

I had an issue with a fan on my laptop. After some communication, I sent it back, and the fan was replaced, thermal paste was applied, and it is now working perfectly. 2nd purchase from them and I will buy from them again.

27 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought a laptop in October

Bought a laptop in October, it had stopped working in April, less than 6 months later. Must have only used it less than 20 times and had 2 programs on it. No internet use.
Spoke to them and they offered no real help. Apart from take it to a local PC repair shop, which I did.
So, to be fair they can’t expect me to recommend them to anyone. Which I will not.

18 april 2026
Review zonder uitnodiging
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Michael,

We are sorry to see this review, as this is not how we understood the support query had been left. We replied the same day with written next steps, including the option for the device to come to us for assessment, so it may simply be that our follow up email did not reach your main inbox.

For privacy reasons, we cannot discuss the full order or support history publicly. However, when you contacted us on Monday 20 April, we called back within the hour and carried out brief diagnostics with you. Based on what was described, the issue appeared to be Windows software corruption rather than a confirmed hardware fault.

As the order was outside the first 6 months when you contacted us, the sensible next step was to identify whether the issue was software related or whether the device needed physical assessment. The email we sent set out that practical route forward, starting with the quickest cost neutral software option, while also explaining how we could proceed if the device still needed to come back to us for assessment.

Day to day software use, software changes, updates, and data backup are the customer’s responsibility. Where Windows becomes corrupted, a reinstall can occasionally be required. To be helpful, we provide detailed Windows 11 reinstall guides and video guidance on our website to make this process more accessible:
https://www.greengreenstore.co.uk/blogs/news/tagged/video-guide

For clarity, we recommend all customers keep a good backup of their data, whether the device is new, like new, or refurbished. Hardware issues can usually be investigated, but lost personal data can be much more difficult or impossible to recover. We do not offer data recovery services.

We are here to assist, but we can only move the support process forward when communication continues. From our side, we were awaiting your reply to the email sent on Monday 20 April, so we could confirm the next step.

Please check that email, including junk or spam, and reply there so this can be picked back up properly.

Kind regards,
Michael
Owner, GreenGreenStore

Beoordeeld met 5 van de 5 sterren

Very fast delivery

Very fast delivery, conditin better than expected

7 april 2026
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Martin,

Thank you for your feedback. We're glad the delivery was quick and that the condition was in line with the advertised product info.

Kind regards,
GreenGreenStore Team

Beoordeeld met 5 van de 5 sterren

All good so far

This is the second laptop I've bought from GreenGreen Store, and so far it's working perfectly

7 april 2026
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Mr Anthony Pyman,
Thank you for your continued support. We're glad to hear everything is working well so far.

Kind regards,
GreenGreenStore Team

Beoordeeld met 5 van de 5 sterren

Smooth Service

Monitor was delivered as expected. No issue encounter so process of purchasing and receiving the item was good.
The monitor is yet to be used so can't comment or rate it at the moment.

30 maart 2026
Beoordeeld met 5 van de 5 sterren

Helpful, prompt delivery and excellent product

I purchased an HP Fury a month ago and am very happy with it.

I'd been let down elsewhere for the same device but when it arrived, the specs weren't as advertised, so I phoned GreenGreen Store to check with them before purchasing this one, which was actually better and less expensive. The gentleman was very helpful and checked that it was as advertised. I ordered it, and it arrived a few days later via tracked delivery.

I've been using it for a month now and love it. I've experienced no issues and would definitely recommend GreenGreen Store to any of my friends for refurbished laptops.

10 maart 2026
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Sienna,

Thank you for your warm feedback.

We're glad the information provided was helpful and that the laptop arrived promptly and as described. Good to hear it’s been working well. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

The laptop itself was of excellent quality and very well priced. When I later needed some troubleshooting support, the follow-up correspondence was handled exceptionally well; the response was quick, detailed, and genuinely helpful.

27 maart 2026
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Tim,

Thank you for your feedback.

We're glad to hear the laptop offered good value and that the follow-up support was helpful and prompt.

Kind regards,
GreenGreenStore Team

Beoordeeld met 5 van de 5 sterren

refund for a large purchase

Needed a refund for a large purchase. Michael came in person to collect on the same day, refund landed in account the week after. Very quick and helpful.

25 maart 2026
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Oscar,

Thank you for your warm feedback. ☺

Appreciated. Thank you for making the collection possible, and for working with us on this.

We use insured courier services for all of our customer orders, and the same applies to the rare customer returns where needed. Devices are also packed in a way that helps support an additional journey back to us if required.

(In rare cases, where a customer is located very close to us and the order is heavier, we may suggest an additional collection option by exception, simply to help ensure as smooth a journey back to us as possible. For the majority of orders, this is not needed, as the standard courier route is the right fit. Any such local collection option would only ever be suggested by our side by email where appropriate, rather than being part of our standard offering.)

Kind regards,
Michael
GreenGreenStore Team

Beoordeeld met 5 van de 5 sterren

Incredible service

Incredible service and brilliant customer support. Bought a thinkpad T14 Gen 3 for a competitive price, was shipped and delivered within a day. Customer support was par none, emails were replied to extremely fast and with detailed and useful help and tips. Couldn't recommend more.

25 maart 2026
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Chris,

Thank you for your feedback.

We're glad the laptop arrived quickly and that the support was helpful throughout. We appreciate the recommendation.

Kind regards,
GreenGreenStore Team

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Laptop sent very quick in a perfect condition. Thank you very much.

17 maart 2026
Logo GreenGreen Store

Antwoord van GreenGreen Store

Hi Juan,

Thank you for your feedback.

We're glad the laptop arrived quickly and the condition was as described.

Kind regards,
GreenGreenStore Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer