Greenlight Insurance Services Limited Reviews 

It is such a pleasure to use an insurance company where you can ring a landline number and a real person answers the phone in a speedy manner - no waiting in queues, pressing numbers or being moved from one department to another. The person who answered the call gave me a quote, I paid it by card over the phone and all docs were emailed to me in minutes. I have used this company for over 12 years now and cannot fault their customer service. Highly recommend.

Very helpful and friendly and got quote quickly which made getting insurance less stressful.

Dave sorted my renewal out within 5 minutes. Top guy

Nothing negative to say about Green-light at all. Friendly, professional staff willing to go the extra mile - great customer service.

Insured my Megane RS with Greenlight, for a great price.

Dealt with Charlie, who was very helpful and friendly.

Overall great experience and would recommend.

Absolutely incredible customer service from the team at Greenlight. I am a new modified vehicle owner and had no idea most insurances companies wouldn’t offer me a policy (especially at such a great price). However, the team were so helpful on the phones, answered all of my questions and went above and beyond to find me an amazing quote! I have spoken with Charlie and Adam who have both been super patient with me and showed extreme professionalism throughout my calls. I will be recommending Greenlight to my friends and family and look forward to renewing my policy next year.

Unlike Lawrence, (who only leaves negative reviews incidentally) I had an outstanding experience, with both Charlie and Greenlight insurance itself - I think the other person whom I spoke to was called Adam, maybe Andy.

Charlie was professional and informative. The whole process was smooth and I doubt I will go to a different insurance provider in the foreseeable future.

Renewed again on my Focus ST for the 3rd time. Quick and easy without any hassle. Spoke to Charlie again who I’ve always dealt with and he sorted me out. Speak again next year!!

Green light keep getting my review removed!! Who knows how many other reviews they've managed to get rid of??
Once they've got your money, that's it. You'll be treated with disrespect and argumentative behaviour if you want to change or cancel your policy at the renewal, I made the mistake of making a payment for my policy then requesting a change. After being told of the increase in premium I requested to cancel at my renewal, but because I've paid they're taking £95 pound out of my full payment to them. Then Charlie became argumentative and extremely rude. They won't help me with my claim that's completed but still marked as outstanding, I need to spend days being pushed from pillar to post to give up, absolute shambles. Avoid this company. Bad service and business morals.
Charged me a cancellation fee even though they won't insure my new vehicle.

Been using Greenlight Insurance for a few years with various cars.

Great knowledge of policy and professional services every time I speak to a member greenlight staff.

Will has helped me out over the years sorting my insurance Renewal out.
Top bloke.

Every year always given a competitive quote.

Excellent customer service,
I spoke with Will about my information and he had a good brief conversation with me about the car I own, made it feel very welcoming. Sorted it all out with a incredible quote (for me it was a good quote), gave me all the info I needed to know about the insurance company an the excess' etc. All round amazing.

Been insured with Greenlight on my Mk1 Golf GTi and my Mini Cooper S for over 5 yrs now. Just Renewed again for another year.
Very Happy with the cover especially the fact that adding modifications is free as long as the power doesnt increase a great deal.

Have been insured with Greenlight Insurance for 6 years and they never let me down.

Gave me a great price and it really seemed like they are interested in helping me save money. Knocked £400 from my renewal and had a great chat about modifications

I never got notified about my due insurance no email no phone call or letter

So i had been driving around without knowing my car wasent insured not happy

Always first class service I’ve think I’ve been with Greenlight may be 15 years or more.
One of the very first few insurance companies to look after people who do not class their car as an “A to B” more like a pride and joy
thanks for that also very reasonable quotes

Great company to deal with never had to wait more than a couple of minutes on the phone

Been using Greenlight for many years for modified van insurance. Never any issues. Renewals are just so straightforward and prices are always fair.

After struggling to find car insurance for my modified vehicle and experiencing rude customer service elsewhere, I was recommended greenlight, I spoke to Adam who was very helpful and I received excellent customer service, highly recommend