GreenPan UK Reviews 

745
•
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely excellent pans - genuinely, nothing sticks, and you hardly need any oil or butter. Exactly what I was hoping for.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible customer service. My coating is failing around the rivets (a know issue for their pans) on a premiere line coating which has a 5 year guarantee. it is only 2 and a half year in. But of co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Pans were absolutely doing the job to start but 6 months in food starting sticking. Only using for typical family life, e.g. frying eggs, stirfrys, so no heavy use or anything outside of the norm. Ema... Toon meer

Beoordeeld met 5 van de 5 sterren

These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkel

Geschreven door het bedrijf

Our health is the most precious thing we have. GreenPan™ is passionate about healthy cooking. We launched our ceramic coated pans in 2007, and have seen millions of consumers joining the ceramic revolution. GreenPan™ has changed the material which family


Contactgegevens

  • Lower Guildford Road 102, GU21 2EP, Knaphill, Verenigd Koninkrijk

  • greenpan.co.uk

3,2

Gemiddeld

TrustScore 3 uit 5

745 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 12% van zijn negatieve reviews beantwoord

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3,2

Alle reviews

(745)

11 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

The quality & weight of the pan is a…

The quality & weight of the pan is a high standard. Also it meets a high non stick threshold

9 april 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Excellent product. I bought a set of cooking pans (online…

I bought a set of cooking pans (online purchase )from Green Pan. Received the items very quickly; nicely packed and delivered on time. I am very happy with the items I bought - good quality pans and I love the colour which matches my new kitchen. I will recommend this company. Very pleased.

27 maart 2024
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Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Great quality product

Great quality product.
Straightforward communication and rapid delivery.

8 april 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, would thoroughly recommend

8 april 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

After receiving my first order where I…

After receiving my first order where I was very disappointed with the frying pan staining badly from its first use, both inside and outside, the company replaced it with a more expensive model. It’s so much better and I am happy with the new pan. Great to find a company who really want to ensure their customers are happy.

2 april 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 3 van de 5 sterren

I loved my purchases at first but…

I loved my purchases at first but having used all three now I am disappointed with the saucepan with two spouts because it does not pour properly, the liquid goes everywhere its like the spouts aren't deep enough. Also I contacted customer services straight away asking why I hadn't received my free oxo gift having spent over the correct amount to claim it, but nearly one week on I have not received a reply yet you stated that you answer in 24 hours 🤷🏼‍♀️disappointed.

25 maart 2024
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Antwoord van GreenPan UK

How unfortunate that you are having this experience with your pans. Our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan Consumer Service Team.

Beoordeeld met 5 van de 5 sterren

Voucher for replacement pan provided

Voucher for replacement pan provided

25 maart 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 1 van de 5 sterren

Worst product

Worst product. Made for induction, but heavily scratches the induction surface.
The pans are NOT non stick, everything sticks to them, also, there are so many conditions when you receive them - you cannot cook with this oil, you cannot do this, or that, and they still are crap, and stick. Worthless, but something else

29 maart 2024
Review zonder uitnodiging
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Antwoord van GreenPan UK

Dear, how unfortunate that you are having this experience with your pans. Please contact us at customer.care@greenpan.co.uk and we will be happy to resolve this for you quickly. The Greenpan consumer care team.

Beoordeeld met 5 van de 5 sterren

Fabulous service and fantastic product.

Fabulous service and fantastic product.

28 maart 2024
Review zonder uitnodiging
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 2 van de 5 sterren

Pan came damaged

Pan came damaged, emailed. No reply for over 4 weeks. Finally sent a replacement

28 maart 2024
Review zonder uitnodiging
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Antwoord van GreenPan UK

Dear, how unfortunate that you are having this experience with your pans. Please contact us at customer.care@greenpan.co.uk and we will be happy to resolve this for you quickly. The Greenpan Consumer Care Team.

Beoordeeld met 5 van de 5 sterren

Favourite cookware

Very quick delivery and fabulous items.

Everything was well packed

Thank you

26 februari 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Fabulous

I had an issue with an item & it was immediately sorted out , I can’t thank them enough .
I have quite a few pans & can honestly say they are fabulous.

20 maart 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you Maya for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 1 van de 5 sterren

Pan started to loose its coating within…

Pan started to loose its coating within 1st month! Only gentle handwash (even though supposed to be dishwasher safe) and very careful use (no scratches from the use). Tried to contact customer service under warranty and send multiple emails and being completely ignored, no response whatsoever.

15 december 2023
Review zonder uitnodiging
Logo GreenPan UK

Antwoord van GreenPan UK

How unfortunate that you are having this experience with your pans. Please contact us at customer.care@greenpan.co.uk and we will be happy to resolve this for you quickly. The Greenpan consumer care team.

Beoordeeld met 5 van de 5 sterren

Good customer service

Had an issue with staining on the pots and had them replaced without fuss.excellent customer service

7 maart 2024
Review zonder uitnodiging
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Great pans

Great pans! I love them!

Customer service were extremely reactive when I emailed regarding the delivery.

Thank you

15 maart 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Excellent pans

14 maart 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Dear, thank you for this nice compliment and for sharing your findings. The Greenpan consumer care team.

Beoordeeld met 4 van de 5 sterren

Cooking burnt into pans

We had a problem with a couple of pans where the cooking had burnt into the surface. It was rather difficult to get hold of their customer services team, as they only appear to have 2 people sitting in Belgium fielding all the calls from the UK. However once we did get hold of them, they were extremely helpful and found a resolution to our problem pans straight away.

15 maart 2024
Review zonder uitnodiging
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Very good quality

Very good quality, great non stick. Much better than my other expensive brand.

5 maart 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Dear Grace, thank you for this nice compliment and for sharing your findings. The Greenpan Consumer Care Team.

Beoordeeld met 5 van de 5 sterren

Avoids the use of PFAS compounds in its…

Avoids the use of PFAS compounds in its function

12 maart 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

Beoordeeld met 5 van de 5 sterren

Great customer support

Great customer support, thank you!

5 maart 2024
Logo GreenPan UK

Antwoord van GreenPan UK

Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.

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