Absolutely excellent pans - genuinely, nothing sticks, and you hardly need any oil or butter. Exactly what I was hoping for.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Terrible customer service. My coating is failing around the rivets (a know issue for their pans) on a premiere line coating which has a 5 year guarantee. it is only 2 and a half year in. But of co... Toon meer
Bedrijf heeft geantwoord
Pans were absolutely doing the job to start but 6 months in food starting sticking. Only using for typical family life, e.g. frying eggs, stirfrys, so no heavy use or anything outside of the norm. Ema... Toon meer
These pans are amazing - I wouldn’t use any others for my family, since understanding how bad those Teflon and Teflon style coatings are. We constantly had chipping of our pans so replaced all of the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our health is the most precious thing we have. GreenPan™ is passionate about healthy cooking. We launched our ceramic coated pans in 2007, and have seen millions of consumers joining the ceramic revolution. GreenPan™ has changed the material which family
Contactgegevens
Lower Guildford Road 102, GU21 2EP, Knaphill, Verenigd Koninkrijk
- greenpan.co.uk
3,2
Gemiddeld
745 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice, quality pans
We've bought a set from Greenpan and we've been using it for about three months now. We didn't had to deal with customer service so I can't comment on that but I will say that the delivery was seamless, we received the set in a few days so no complaints there.
As to the pans, we love them. Not only that they look very nice, but they are very good. They are a bit on the heavy side, giving you a feel of quality and they seem to be well made. The nonstick is amazing, almost too good to be true. It makes me wonder why we ever had to use teflon in the first place. We've been careful to use only non metallic utensils so I can't say anything about it's durability, but so far so good. If I was to complain about something, would be the metal rims on the lids which, if not careful, can damage the upper edge of the pans.
Overall we are very happy with our purchase and we are going to buy again from Greenpan.
5 december 2023
Antwoord van GreenPan UK
Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.
It was quick delivery this time
It was quick delivery this time, I’m glade I received it Aswell. They took picture when delivered. Great product.
20 februari 2024
Antwoord van GreenPan UK
Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.
Still not received my order and have…
Still not received my order and have sent 3 emails to which I have had no response
12 februari 2024
Antwoord van GreenPan UK
How unfortunate that you are having this experience with your pans. Our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan Consumer Service Team.
Antwoord van GreenPan UK
Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.
Pan review
Quick straightforward purchase.
Great product with very durable
Non- stick, and decent ethical credentials
24 januari 2024
Antwoord van GreenPan UK
Thank you for this nice compliment. We really appreciate the positive feedback and thank you for taking the time to leave it! The Greenpan Customer Services Team.
Swift delivery on a great product best…
Swift delivery on a great product best non stick pans I have bought
15 februari 2024
Antwoord van GreenPan UK
Dear Caron, thank you for this nice compliment. The Greenpan consumer care team.
Coating comes off after a few uses
Coating comes off after a few uses. Food sticks after frying and not able to remove with correct washing as recommended by Greenpan.
They are throw away pans after a few uses.
20 februari 2024
Review zonder uitnodiging
Antwoord van GreenPan UK
Dear Margaret, how unfortunate that you are having this experience with your pans. Please contact us at customer.care@greenpan.co.uk and we will be happy to resolve this for you quickly. The Greenpan consumer care team.
Good delivered on time perfect worth it
6 februari 2024
Antwoord van GreenPan UK
Dear, thank you for this nice compliment and for sharing your findings. The Greenpan consumer care team.
Quick delivery Excellent pan
6 februari 2024
Antwoord van GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Very Good quality
6 februari 2024
Antwoord van GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
The most non-stick pans ever
Will only buy GreenPan saucepans now. I have bought a few now. They are very well-made, heavier and non-stick like no other.
5 februari 2024
Antwoord van GreenPan UK
Dear, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Review of order for set of pans
The information on the website was helpful.
Ordering was simple.
Delivery was wuick
Quality of the pans is excellent.
I can't fault anything.
Would certainly use Green Pan again.
Also the recipes on their website are very good.
24 januari 2024
Antwoord van GreenPan UK
Dear, thank you for this nice compliment and for sharing your findings. Enjoy cooking! The Greenpan consumer care team.
Antwoord van GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Antwoord van GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Brilliant pans! Top notch!
Goods now received thank you. There was a mix up with another delivery so apologies from me. The pans are brilliant and match my kitchen decor perfectly. I do suggest you provide a call line for customer queries in future as this could have been resolved sooner with direct help from an adviser.
17 februari 2024
Antwoord van GreenPan UK
Dear Gillian, how unfortunate that you are having this experience with your item. We have received your mail properly and our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan consumer care team.
Disappointing customer service
Have emailed customer service 3 times and no response - One of my pans has 4 marks in it where the white lining appears to have come away after 6 weeks of use and I emailed to ask if still safe to use
No response again
It was past the trial period so would not be able to have money back, I wanted to know if still OK to cook with this but no one has returned any of my 3 emails which makes me unlikely to recommend this company or use them again in the future
Beautiful coloured pans but one is faulty after 6 weeks of use
UPDATE
Greenpan have been in touch to say they were very low on staff hence delay, have answered my concerns and kindly sending replacement pan to the damaged one so very grateful for resolution. Changing my review. Thank you.
28 november 2023
Antwoord van GreenPan UK
Dear Wendy, how unfortunate that you are having this experience with your item. We have received your mail properly and our consumer care team will contact you to resolve this quickly and appropriately for you. The Greenpan consumer care team.
Delivered on time with no problems
Delivered on time with no problems, very well packaged.
11 januari 2024
Antwoord van GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Amazing customer service when I had an…
Amazing customer service when I had an issue with my pan. Lifetime guarantee is honoured!
14 februari 2024
Review zonder uitnodiging
Antwoord van GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
GreenPan is No 1
1 februari 2024
Antwoord van GreenPan UK
Dear, thank you for this nice compliment. The Greenpan consumer care team.
Great products
Great products. I have bought Green Pan products before and am super impressed.
8 februari 2024
Antwoord van GreenPan UK
Dear Rosie, thank you for this nice compliment and for sharing your findings. The Greenpan consumer care team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.