Excellent product which helps my dog who gets pancreatitis. Set up a subscription and she needed the delivery to be sooner than expected. Called Green pantry who sent it out the same day, with us in 2... Toon meer
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When asked for help and advice with picky feeder they came straight back with help and samples so now I can order money saving sizes without fear of being left with a wasted bag of food my choosey pup... Toon meer
Superb customer service, I emailed needing my subscription restarting as I was running low on dog food. Rob rang me the next day to sort out the issue and they got a bag of dog food out to me the next... Toon meer
Fabulous company who always provide high quality food at affordable prices especially through subscriptions. My dog loves the food and where she was constantly itchy and scratching herself when she wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Green Pantry - Holistic Health Food for Pets
Geschreven door het bedrijf
Trusted Natural Dog Food
Trusted Natural Cat Food
Trusted Natural Treats
Green Pantry, Trusted Natural Nutrition; Our Story:
In 2008, the unique dog food brand Green Pantry was launched. It sets itself apart from other complete dog foods by elevating the concept and benefits of natural nutrition for dogs to a whole new level. This accomplishment was mainly due to Keith Allison's expertise, who extensively researched the advantages of natural and herbal ingredients for dogs. Keith also identified that the premium quality of all components used was paramount to ensure the highest possible levels of natural nutrition retention. Along with the Green Pantry team, they carefully addressed factors affecting a dog's overall well-being, such as harmful chemicals and subpar ingredients commonly found in dog food and products. Their dedication resulted in a natural dog food offering notable health benefits, visibly enhancing the well-being of dogs that consume it. Our Mission Our mission is to, day by day, share in the joy of helping your pet lead their best life through the benefits of high-quality and trusted natural nutrition. Green Pantry is committed to providing pets with a healthy and natural alternative to traditional pet food products. Our focus is on deriving the best quality nutrition from nature's pantry, which is why we always use natural ingredients wherever possible. By sourcing only the highest-quality natural ingredients, we can ensure that pets receive the goodness they need to live happy and healthy lives.Our Vision
To become the UK's most trusted independent partner for pet nutrition, trusted by pet parents and pets alike.Our Sustainability Promise
Sustainable pet food is, quite rightly, a real buzzword currently. Nearly all brands of dog food and pet food in the UK will claim to be sustainable. And yet, many are still made outside of the UK, and even more continue to use plastic packaging. As part of our integrity value, we believe being as kind as possible to the environment is not open to debate.• Locally Made
Food miles generate nearly 20% of all CO2 emissions that come from food (European Commission 2023). Sadly, Pet food is a significant player in this. It may surprise you, but many of our 'British' pet food suppliers have their products made overseas, mainly in mainland Europe but sometimes even further afield. At Green Pantry, we are committed to keeping our food miles as low as possible, which is why all of our products are produced at home in the UK• Paper Packaging
We think this one's a bit of a no-brainer. All our products come in paper-based and 100% fully recyclable packaging.• Sourced with Care
Not only does carefully selecting the highest quality ingredients allow us to provide top-notch nutrition, but it also allows us to work with top-quality suppliers who care about sustainability and animal welfare. For example, every time you think your perfect (or maybe not so perfect 😊 ) dog deserves a little reward with one of Green Pantry's natural treats, you can go ahead safe in the knowledge the meat comes from a red tractor-approved farm and the fish is from an MSC-accredited source. So go on, take the Green Road with Green Pantry. Not only are you giving your best four-legged friend the best life, but you are also taking care of the planet.
Trusted Natural Nutrition. - Our Values
Geschreven door het bedrijf
- • Honesty and Integrity
- It is at the heart of our work. For many people, their trusted pet is one of the most essential parts of their lives. When you entrust their nutrition to Green Pantry, we will respond with open honesty and integrity.
- •Our customers
- Be it two-legged or 4, will always come first. That’s why customer excellence is our number 1 priority.
- • Continuous Hard Work and Self-improvement.
- We understand that quality never stands still. That’s why we will never stop working to try and improve our products and services at Green Pantry. After all, our beloved pets should only ever expect the best.
Contactgegevens
Brick Barn, Wallington Hann, PE33 0EP, King's Lynn, Verenigd Koninkrijk
- 01553 811 320
- info@greenpantry.co.uk
- greenpantry.co.uk
Trusted Natural Pet Nutrition - Est 2008
4,8
Uitstekend
2K reviews
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Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Great product and backed by a first…
Great product and backed by a first class, personal service
31 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
My girl has epilepsy and pancreatitis…
My girl has epilepsy and pancreatitis so I've been looking for a food suitable. I only use as a topper but so far so good. I am also going to try a different recipe for my other dog as she doesn't have to have low fat. So far so good 👍
27 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
My order hasn’t arrived yet and I am…
My order hasn’t arrived yet and I am really annoyed that the subscription has gone up with no warning. No email communication or anything, just straight out at direct debit as usual. Disappointing to say the least. Looking at other options.
1 april 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for your review and support over the past four years ,we genuinely appreciate your loyalty, and we are really sorry to hear you’ve been left feeling disappointed.
Regarding the price increase, I completely understand your frustration. Unfortunately, the rise the first for three years was unavoidable due to significant cost pressures across ingredients, manufacturing, and logistics. We did send email notifications to all subscription customers on two separate occasions ahead of the change, and both were opened, but we appreciate that emails can easily be missed, especially at busy times.
I’ve also checked on your order, and it has now been delivered. Due to the Easter bank holidays, delivery windows were slightly longer than usual, which I know doesn’t help when you’re waiting on something important.
If there’s anything you’d like us to look into or discuss, We are always here and very happy to help.
Excellent company
Reliable, regular delivery and user friendly website if you need to change anything.
28 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Excellent food
Excellent food, fast reliable delivery. When things go wrong they sort really fast.
31 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Fast service and easy to order
30 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Always able to speak to a member of…
Always able to speak to a member of staff by phone who are friendly and helpful.
27 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Best food I can give my cats
Best food I can give my cats. Worth every penny and very happy with the service. Highly recommend.
24 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Excellent quality food
18 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Fast delivery
Great service came so quickly. Subscription is well worth doing as is cheaper and makes sure that you do not run out.
18 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Was pleased with the service but the…
Was pleased with the service but the food it's self is too hard for our dog ,he won't touch it!
16 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review. I’m sorry to hear the kibble felt a little hard some dogs do prefer a softer texture. A quick tip that often helps is soaking the kibble in warm water for a few minutes, which makes it easier to eat while keeping all the goodness intact.
Please feel free to keep in touch if you have any questions or if there’s anything we can do to support you and your dog. We’re always here to help.
Excellent quality dog food
Excellent quality dog food, natural ingredients. Very helpful customer service. Really suits my dog. Very happy customer.
10 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer — it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Excellent delivery very quick beautiful…
Excellent delivery very quick beautiful packaging not been on it long enough to see if it works but very hopeful
9 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer — it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer — it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Very quick delivery service.My dog has…
Very quick delivery service.My dog has allergies and a sensitive stomach but this suits him well and he loves it
10 februari 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer — it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
Great food for pancreatitis.
I found this food on the all about dog food website as I was looking for a suitable food for my dogs pancreatitis issue. I have been using this for a long time, specifically the white fish and kale,and it is great for resolving my dogs pancreatic flare ups. Also my dog likes it. Company good to deal with and are also very helpful. Food is always delivered quickly.
3 maart 2026
Antwoord van Green Pantry - Holistic Health Food for Pets
Thank you so much for taking the time to share your review, and for being such a loyal customer — it truly means a lot to us. Please keep in touch and let us know if we can help in any way.
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