Bought two cups from Greens Steel, one of them the lid did not screw on properly and developed a leak. Contacted customer service to address my concerns, heard nothing, a week later sent a follow up e... Toon meer
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Lees wat reviewers zeggen
Purchased 2 x Handles for 30oz Tumbler. Wrong size handles sent. Customer services stated I had to pay shipping costs for return. This is unlawful and Consumer Riights Act 2015 applies. I pointed this... Toon meer
The customer service is not very responsive. I have a 30oz Beast tumbler where the tab on the cover broke. I was sent a replacement (took several weeks to get that one), but it's too small and doesn... Toon meer
I purchased 4 of these cups. The company says its dishwasher safe unlike the others. I did occasionally put them thru the dishwasher. The paint has chipped off 2 of them. Then the 20 oz cup lid br... Toon meer
1,7
Zeer slecht
29 reviews
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Customer Service Lacking!
The customer service is not very responsive. I have a 30oz Beast tumbler where the tab on the cover broke. I was sent a replacement (took several weeks to get that one), but it's too small and doesn't seal. I've tried calling and have sent emails, but nobody is responding to me. I was trying to be patient as it was just the holidays, but I think this is ridiculous.
2 januari 2024
Review zonder uitnodiging
Great products and great service
1 november 2023
Review zonder uitnodiging
Stay away - zero interest once they have your money
Wish I had read the previous reviews as I have had exactly the same experience.
Repeated ignoring of emails, zero customer service and now I am left with a mug that cannot be used as intended.
Disgraceful behaviour and I recommend that you stay far, far away from this company.
11 oktober 2023
Review zonder uitnodiging
Avoid!
I bought a kids bottle that arrived with patches of rust on the inside. I've emailed them four times over a couple of weeks and they haven't responded once. Avoid!
15 augustus 2023
Review zonder uitnodiging
If I could go lower than one I would
If I could go lower than one I would. I cancel this order within five minutes of ordering. They told me it was too late to cancel. I refuse the package when it got here. It was confirmed that they received it back now. They won’t give me my money back and tell me they did not get the product. I have emailed and called many many many times nothing
1 juni 2023
Review zonder uitnodiging
I have ordered many items in the past…
I have ordered many items in the past but this last time my coffee mug arrived with a dent. I have reached out many times both by email and phone with no reply.
So much for warranty and refund. And of course they only list 5 star reviews. I sent in a 2 star review after reaching out. I will not buy anything ever again from this company.
8 mei 2023
Review zonder uitnodiging
Don’t reply to emails.
I bought my first tumbler from them and loved it so decided to buy another. When I did I accidentally ordered the same colour so I contacted them and asked for an exchange which they said was fine and sent me the details of how to return product. I returned the product. Since then nothing…. No refund no replacement. I have emailed them several times and contacted them via message service and had no response.
23 april 2023
Review zonder uitnodiging
Customer service is worthless
Customer service is worthless. Never responds.
3 september 2022
Review zonder uitnodiging
AVOID this Company at ALL COSTS
AVOID this Company they are robbers. Jenn the so called Customer Services Rep is an ignorant, unprofessional woman who completely ignores e-mails repeatedly. AVOID AVOID AVOID
21 mei 2022
Review zonder uitnodiging
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