Deceptive "3 Months for $30" SuperGrok Promotion – Paid $30 but Got Only 1 Month, Still Waiting 3+ Weeks for Refund
On March 30, 2026 I saw the big promotional banner “Limited time offer - Save 66% – Get 3 months for $90 $30” and paid $30 expecting three months of SuperGrok.
Instead, I was charged only for one month. When I contacted support, the agent (Zach from xAI) first admitted the mistake, confirmed the promotion hadn’t applied correctly, personally initiated a full $30 refund via Stripe, and told me the subscription was cancelled (emails from 10:58 AM and 11:02 AM).
A few hours later the same agent completely changed their story and claimed “no suitable payment was found for refund”, even though they had already processed it earlier.
It has now been over three weeks (today is April 21, 2026). The money has still not been returned, and the SuperGrok subscription remains active (renews April 30, 2026).
This is a classic bait-and-switch tactic: flashy misleading advertising + broken promotion + extremely poor and inconsistent support. I do not recommend SuperGrok or xAI at all. Extremely dishonest business practice.








