I worked as an expat for 30+ years, received medical care all over the world. Recently had knee revision surgery as a private patient at San Raffaele Hospital. The care I received there was world-clas... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Durante la visita che ho effettuato presso l’Ospedale San Raffaele per i miei problemi di salute, oltre all’assistenza professionale e molto chiara ricevuta dal Dott. Gianpaolo Bianchini, ho avuto i... Toon meer
Bedrijf heeft geantwoord
I had a visit to a dermatologist ,Dr. Crupi, in Casa di Cura La Madonnina clinic.The doctor prescribed a drug with heavy side effects, without additional test and allergic exams.When I asked the secon... Toon meer
Bedrijf heeft geantwoord
We have had a very positive experience at GSD. The doctor is truly outstanding — highly knowledgeable, professional, and always willing to take the time to explain everything clearly. We feel compl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ziekenhuis
- Kankerkliniek
- Ziekenhuis voor hart- en vaatziekten
- Lokale medische diensten
- Particulier ziekenhuis
- Gespecialiseerd ziekenhuis
Geschreven door het bedrijf
GSD International is an official international patients service of Gruppo San Donato, the leading healthcare provider in Italy. While GSD has 56 locations in the Northern Italy and covers all medical specialties, international patient managers that speak 15 foreign languages will guide you through all your patient journey. GSD provides diagnostic and treatment programs as well as second opinion services.
Contactgegevens
Milan, Italië
- international@gsdh.it
- gsdinternational.com
4,6
Uitstekend
42 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ottima esperienza
Anche se un’extracomunitario sono trattato con dignità
2 april 2024
Review zonder uitnodiging
Antwoord van GSD International
Gentile Eno,
La ringraziamo per il suo feedback positivo. Siamo lieti che abbia avuto un'esperienza piacevole presso la nostra struttura. Uno dei nostri valori fondamentali è garantire rispetto e attenzione a ogni persona, indipendentemente dalla sua provenienza, e siamo felici che abbia percepito questo impegno.
Cordiali saluti,
GSD International Office
Very helpful the assistance of the care…
Very helpful the assistance of the care manager. Also doctors ( surgeon & radiologist) were very communicative and helpful.
24 september 2024
Review zonder uitnodiging
Antwoord van GSD International
Dear Ira,
Thank you so much for your kind words! We're delighted to hear that you found the assistance of our care manager and the service from our doctors helpful. Our team is dedicated to providing the best possible care, and your feedback is truly appreciated. Wishing you all the best in your health journey!
GSD International Office
Très tres bien entreprise
Très bien entreprise
Rapidité de réponse
Service administratif très très bien
19 juli 2024
Review zonder uitnodiging
Antwoord van GSD International
Bonjour,
Merci beaucoup pour votre avis positif ! Nous sommes ravis d'apprendre que vous avez apprécié la rapidité de nos réponses ainsi que la qualité de notre service administratif. Votre satisfaction est notre priorité, et vos commentaires nous encouragent à continuer d'offrir un service de qualité.
Cordialement,
GSD International Office
Happy to meet empathic and proffesional…
Happy to meet empathic and proffesional people
30 juli 2024
Review zonder uitnodiging
Antwoord van GSD International
Dear Loredana,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It's always our goal to provide professional care and it's wonderful to know that we met your expectations. We look forward to continuing to support your health and well-being.
Best regards,
GSD International Office
Not Worth It
As a private hospital, it charges patients high fees, but the corresponding medical services are not guaranteed. The appointment time of patients was changed without reason many times, and the attitude of the relevant hospital staff during the communication process was bad. The doctor's diagnosis attitude was perfunctory, and there were cases where he knew that he could not provide the medical services needed by the patient but forced to charge. There were also obstetricians and gynecologists who ignored the patient's own situation and forced the patient to mate with a man to give birth. It's very bad, don't come here for treatment.
17 juli 2024
Review zonder uitnodiging
Antwoord van GSD International
Dear Lu Yue,
Due to privacy regulations, we can’t discuss publicly any specifics about your appointment. However, we are committed to providing high quality care to everyone and we apologize for any inconvenience or worry this may have caused you. Patient’s wellbeing is our top priority; thus, we have shared your feedback with our Customer Satisfaction Team. They will be in touch with you shortly.
Best wishes,
International Office GSD
I am Ukrainian
I am Ukrainian. I wanted to receive a second opinion as Russians work for this clinic in the international patient department. They didn't want to proceed it.
Think before you ask for help. Think good, could they help you or. t
24 juni 2024
Review zonder uitnodiging
Antwoord van GSD International
Dear Inna,
We are sorry to hear about your experience. While we have great confidence in the benefits of Telemedicine, we do not charge patients if the service proves ineffective, as was communicated by our Ukrainian colleague.
We want to emphasize that GSD is committed to providing services to all individuals and never denies help to those in need.
Kind regards,
International Office GSD
Visita al San Raffaele mi è piaciuta…
Visita al San Raffaele mi è piaciuta l'accoglienza e il personale molto caloroso,diciamo umano
Complimenti a tutto lo staff, ambiente pulito,comodo da arrivare in metro
16 april 2024
Antwoord van GSD International
Caro Vittorio,
Siamo grati per il Suo feedback. È nostro piacere fornire il miglior servizio possibile ai nostri pazienti e siamo contenti che questo impegno si sia riflettuto nella Sua visita.
Cordiali saluti,
Ufficio Internazionale GSD
Satisfied
You feel that you are in safe hands
Doctors and nurses are so kind and professional
A big thank you to Hematology Department !
20 oktober 2023
Antwoord van GSD International
Dear Nour,
We highly appreciate you sharing your review of our service.
Thank you!
International Office GSD
VIP at Instituto Ortopedico
quick scheduling process for international patients, in local language, a personal assistant appointed to guide patient trough the hospital, nice personnel and professional service
21 februari 2024
Antwoord van GSD International
Dear Monica,
We highly appreciate you sharing your review of our service. Our team is proud that their hard work has paid off!
Best wishes,
International Office GSD
Exceptional Service from Gruppo San Donato.
We, as a family, are extremely grateful for the exceptional care provided by GSD.Their team's dedication to our well-being has been outstanding. Special thanks to Dott.ssa Marianna Cazacenco for her expertise and perfect assistance. The professionalism and warmth from the this person as a part of GSD team, is commendable. We look forward to continuing our health journey with them.
1 februari 2024
Antwoord van GSD International
Dear Alex,
We’re happy to hear you had a great experience at our facilities. Our team is proud that their hard work has paid off! Let us know if there’s anything we can do to serve you further.
Best wishes,
International Office GSD
The assistant that managed our…
The assistant that managed our appointment, translated and escorted us through all the buildings made this so easy. The doctor was very professional and thorough.
29 december 2023
Antwoord van GSD International
Dear Toby,
We’re happy to hear you had a great experience at Ospedale San Raffaele. Our team is proud that their hard work has paid off! Let us know if there’s anything we can do to serve you further.
Best wishes,
International Office GSD
This kind of assistance is vital for non Italian speaking foreigners if they need medical assistance
This kind of assistance is vital for non Italian speaking foreigners if they need medical assistance. Thanks for experience! Would be great to know more about it.
14 december 2023
Antwoord van GSD International
Dear Inara,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our patients and we’re glad that this commitment was reflected in your visit. Let us know if there’s anything we can do to serve you further.
Best wishes,
International Office GSD
Impeccable care
20 oktober 2023
Antwoord van GSD International
We highly appreciate you sharing your review of our service. Thank you!
Excellence in medicine
I was diagnosed in April 2021 with myelodysplastic syndrome in Bucharest.
I then had the chance to get a consultation for a second opinion at the San Raffaele hospital with Dr. Peccatori who quickly found me an unrelated donor in the International Registry of Marrow Donors and they did me a stem cell transplant. Everything went very well and already only 5 months after the transplant I was skiing on top of the mountains.
I had a wonderful reception at the San Raffaele hospital, from the moment of the appointment through the international patient department and then throughout the hospitalization I was treated with attention and empathy by all the doctors, nurses and all the auxiliary staff.
I am still under observation and periodically go to Milan for medical check-ups.
I am grateful to the wonderful doctor Peccatori and his team, they gave me so much confidence that I will go through this experience well!
6 oktober 2022
Antwoord van GSD International
Dear Ramona,
We're delighted to learn that your visit to Ospedale San Raffaele was enjoyable. Our team takes great pride in their dedication, and it's gratifying to see their efforts recognized. If there's anything more we can assist you with, please don't hesitate to reach out.
Warm regards,
International Office GSD
Antwoord van GSD International
We highly appreciate you sharing your review of our service. Thank you!
staff
staff: friendly, helpful, professional. individual treatment.
room: spacious, airy, comfortable. my daughter could sleep with me.
all doctors are professional, friendly, accessible. they take time for the patient.
13 maart 2023
Antwoord van GSD International
Dear Demka Muslimovic,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our patients and we’re glad that this commitment was reflected in your visit.
Best wishes,
International Office GSD
Very good doctor and excelent suport
Very good doctor and excelent suport. Chiara was very candy and professional. Thank you GSD!!!!🙏🏼
4 september 2023
Antwoord van GSD International
Dear Mary,
We’re happy to hear you had a great experience. Our team is proud that their hard work has paid off!
Best wishes,
International Office GSD
I had a visit to a dermatologist ,Dr
I had a visit to a dermatologist ,Dr. Crupi, in Casa di Cura La Madonnina clinic.The doctor prescribed a drug with heavy side effects, without additional test and allergic exams.When I asked the second opinion, neither another specialist nor a GP doctor confirmed the prescribed treatment plan.
28 juni 2023
Antwoord van GSD International
Dear Irina,
We’re sorry to hear about your disappointment with us. Due to privacy regulations, we can’t discuss any specifics about your comments. However, we are committed to providing high quality care to everyone and we apologize for any inconvenience or worry this may have caused you. Our team and your personal Care Manager remain at your disposal.
Kind regards,
International Office GSD
Bellissima esperienza con internazional…
Bellissima esperienza con internazional plus,il chirurgo cem, molto molto bravo, e professionale,e tutto lo staffe infermieri e mediatori sono molto gentili e cordiali, e devo ringraziare particolarmente le due figure interprete che sono stati vicino a noi con tanto amore e professionalità, la signora Amina, e Bouchra....
Consiglio di andare a questa clinica, perché i risultati sono sicuri al 100/100.
17 mei 2023
Review zonder uitnodiging
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