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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We've been buying our wines from Guest Wines for over two years now. There are two main reasons. Firstly, the wines are stunning in quality, and competitively priced. Previously we bought supermarke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I knew wanted the excellent Ad Gefrin No 1 as I'd tasted it previously and I was happy to increase my order to receive an attractive first order discount. But what to add? I like Pedro Ximenez and the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently had the pleasure of a guided tasting with Ruth of Guest Wines at the Sweet Patisserie Bakery in Whitley Bay. I was so impressed by Ruth's huge knowledge of wines, and her open, friendly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Guest Wines are fabulous! Ruth is always super friendly and accommodating. They respond to emails really quickly and are able to deliver in great time. Ruth is always willing to provide gift boxes and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijngroothandel en -importeur
  2. Alcoholische dranken groothandelaar
  3. Bedrijfscadeau leverancier
  4. Wijnclub
  5. Wijnhandel

Geschreven door het bedrijf

Guest Wines are a North East based wine specialist bringing a range of exclusive and high-quality wines to the trade across Northumberland and the North East of England. We also offer an extensive online shopping experience for individuals who enjoy high quality wines at home.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

164 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(164)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely wines

Lovely wines, great delivery

5 oktober 2022
Logo Guest Wines

Antwoord van Guest Wines

Hi Ed, Thanks for the kind review, we're glad we got your order all sorted for you. Look forward to hearing from you again in the near future I hope. Ruth

Beoordeeld met 5 van de 5 sterren

Found a wine I had been specifically…

Found a wine I had been specifically looking for at a good price. Great communication, fast secure delivery, no problems at all

28 september 2022
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Antwoord van Guest Wines

I'm pleased we could be of assistance, always great to hear from our happy customers!

Beoordeeld met 5 van de 5 sterren

Good Communication

Fantastic service from Guest Wines and good communications. Unfortunately they were let down by their couriers and the wine was delivered a week late. Not Guest Wines' fault though. Will definitely use them again. Not had a chance to drink the wine yet but looking forward to it.

3 september 2022
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Antwoord van Guest Wines

Thank you for your fabulous review Graham and being extremely understanding with regards the courier delays due to recent strike activity. We truly hope you enjoy the wines you ordered and look forward to welcoming you back in the near future! Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Delivery was easy

Delivery was easy. Wine delivered on time. All very easy.

26 augustus 2022
Logo Guest Wines

Antwoord van Guest Wines

Hi Anthony, Thank you so much for your review, we really appreciate you taking the time to give us feedback. Hope to see you back soon. Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Super wines, great service.

We've been buying our wines from Guest Wines for over two years now. There are two main reasons. Firstly, the wines are stunning in quality, and competitively priced. Previously we bought supermarket wines, but I hadn't realised that they were so variable and often so disappointing in quality. I have seen some supermarket wines described as 'industrial', and not just because of the quantities in which they are produced..! We have moved away from supermarket wine now. Secondly, the order rocks up at our door a couple of days after ordering. It's a brilliant service.

24 juli 2022
Review zonder uitnodiging
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Antwoord van Guest Wines

Hi Tim, Thank you so much for your fabulous review. It means alot to know we are keeping our customers happy and interested in the wines we source. Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Easy site to navigate

Easy site to navigate
Great selection of product at all cost levels
Direct contact via email re delivery instructions
Confirmation of delivery
It was a pleasure to deal with this company.

23 juli 2022
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Antwoord van Guest Wines

Hi Gareth, Thank you so much for your positive review. It is a pleasure to look after customers like yourself and we look forward to helping you again. Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Great service and wine delivery

Great service and wine delivery! Guest wines kept me informed at every stage. The only slight downside is that my location is classified as the highlands which means I have to pay a higher delivery charge.

18 juli 2022
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Antwoord van Guest Wines

Hi Kelly, Thank you for your excellent review. It's good to hear your feedback and I appreciate your comments on the delivery charge. Unfortunately we are charged a higher rate for your area, however, I am happy to review our shipping costs to see if there's anything we can do as we value your custom and would like you to continue to shop with us. Cheers
Ruth

Beoordeeld met 5 van de 5 sterren

Very friendly service

Very friendly service. Lots of communication about the different stages of the delivery process. Nice personal touches from the team. Will definitely use again in the future.

17 juli 2022
Logo Guest Wines

Antwoord van Guest Wines

Hi Dan, Thank you for your lovely feedback, it's really very appreciated to know we're doing good things. Look forward to hearing from you again. Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Excellent first purchase experience

Excellent first purchase experience. Attractive and very competitive pricing. Easy to place order. Communicative, accomodating and flexible team. Delivered virtually overnight with 'Thank you message and other tasting offer' inside. Left my details for future offers. Will buy again.

14 juli 2022
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Antwoord van Guest Wines

Hi Colin, Thank you so much for your fantastic review. It warms my heart to read feedback like yours and know we have made a good impression. We look forward to hearing from you again. Cheers Ruth

Beoordeeld met 4 van de 5 sterren

Definitely give this company a try……..

Great company to interact with and sort out issues immediately! Thanks for that……
The selection of wines is good but perhaps not great and many of my would be choices often show as out of stock.
However I have never been let down 🙂

12 juli 2022
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Antwoord van Guest Wines

Hi Colin, Thank you for your comments and feedback. We really appreciate your custom and will endeavour to improve on these aspects. We try our best to keep products up to date but automated technology is not perfect (unfortunately) and sometimes stock is available although it's showing as out. It's always worth dropping us a line if it's something particular you are interested in. Thank you.

Beoordeeld met 5 van de 5 sterren

Service

Service, delivery and keeping customer updated all very professionally done.
Would recommend.

14 juni 2022
Logo Guest Wines

Antwoord van Guest Wines

Hi Stephen, Thank you so much for your review. We appreciate your feedback immensely! And hope we can look after you again soon. Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Helpful email correspondence with Ruth

Helpful email correspondence with Ruth, wines arrived as arranged , very efficient and friendly service from order to delivery . The wine is lovely too !

10 juni 2022
Logo Guest Wines

Antwoord van Guest Wines

Hi Mike, thank you so much for your lovely review. We do our best to offer personal efficient service and it's always appreciated to receive your feedback. Glad to hear the wine is being enjoyed! Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Another perfect delivery of my…

Another perfect delivery of my favourite wine - thank you very much

3 juni 2022
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Antwoord van Guest Wines

Hi Helen, Thank you so much for another lovely review and so great to receive your feedback on our service and the wines! South African Sauvignon Blanc is proving very popular indeed! Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Easy to order and delivered quickly…

Easy to order and delivered quickly with a nicely handwritten note in the wine box which you don't often get now! I will definitely be ordering through them again.

18 mei 2022
Logo Guest Wines

Antwoord van Guest Wines

Hi Annalisa, Thank you so much for your lovely review. I'm so pleased you like our personal touch, I agree handwritten notes are such a rare but nice thing to receive. We look forward to helping you again! All the best Ruth

Beoordeeld met 5 van de 5 sterren

Great wine selection and excellent…

Great wine selection and excellent service.

15 mei 2022
Logo Guest Wines

Antwoord van Guest Wines

Hi Barry, Thank you very much for your review! We're so pleased you're happy with our services! All the best Ruth

Beoordeeld met 5 van de 5 sterren

Recommend

Couldn’t find the wine anywhere but here. Communication was good and wine was obviously in great condition! Thank you!

20 april 2022
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Antwoord van Guest Wines

Thank you so much for your kind review! This is so wonderful to hear. We're very proud to stock English Wines and the Litmus Orange is a stand out one for sure! Glad we could help! By the way, we have it back in stock when you need a top up. Cheers Ruth

Beoordeeld met 5 van de 5 sterren

Excellent service

Great selection, very reasonable prices and excellent service from start to finish.

15 april 2022
Logo Guest Wines

Antwoord van Guest Wines

Thank you very much for your great review. We're so pleased to hear customers are happy with our service and prices. Cheers Ruth

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