Sprung Gym Flooring Reviews 

Bought the 20mm rubber gym matting which states "Binder adhesive is used which prevents strong odours" - when they were laid the smell was overpowering, to the point I couldn't use the gym for a few weeks, and then just had to. I raised it with them, they dismissed it without action, then I wrote an accurate, negative review about the issue on their site which they immediately deleted leaving only glowing reviews on the site, and I question the authenticity of some of those.

3.5 years later and the smell is still so strong that I don't want my kids to use the gym room, they probably need to be replaced and huge cost so effort.

For these reasons I don't trust this company one bit and strongly suggest they are avoided at all costs.

Easy to order what we needed, Delivery was arranged to suit us. Very pleased with the flooring it is just what we need and excellent quality.

I wanted a home gym that didn't look like a man cave, I chose the fabulous cork look rubber tiles. The gym is light, the flooring laid well and smooth straight onto concrete, the machinery on top of the tiles did not shift things. We have now had it down for over 6 months and I can confirm it looks great and was definitely worth the money.

Great product and service - all very clear and easy to follow. Helped with a few videos on fitting - all of which very easy to follow and do. Thank you.

I ordered 6 x 30mm gym tiles and they arrived earlier than scheduled. Quality of tiles is also excellent. Would highly recommend using this company for home gym.

Great product, laid really well and non-slip as stated. Overall good customer service when wanting a specific delivery date and bespoke quote. I didn't get any notification of delivery which would have been helpful but otherwise very happy.

Product not delivered and lack of communication. Meant to arrive on 1st. Email from delivery company stating that if unable to deliver, there would be a £59.00 cost. No update as to specific time on the morning. Then when I rang, i was quoted a range of 11.30-1.30. At 2pm I was told between 2.30-3.30. When I rang back at 4.30pm to find out more, I was told I would get a call back and I never did. I wouldn’t mind if it hand not been highlighted about the charges for non delivery. But what about the other way around? I’ve had to move work to make sure the potential delivery was covered all day. The delivery costs are very expensive too. If communication had been decent, this mess could have been avoided.

A seamless experience from start to finish. Richard and the team reached out to offer support on measurement / quantities and were incredibly helpful throughout the purchase + installation of the flooring. I ordered the 20mm Rubber PRO Gym Heavy Duty Flooring tiles and they are perfect for my garage conversion project - I would highly recommend.

Superb product. Exactly what I wants. Quick delivery and first class customer service.

Not great customer service.
Got 2 samples which didn't do what I wanted so asked for some help or ideas as the noise was not reduced very well.
The reply I got was
"Its mainly for reduced noise below"
I replied yes that is what I want it for.
Expecting a reply with some other products or ideas.
I got no reply
Then out of the blue I got a random I guess it's a bot that sends them saying do you need help or somthing along them lines,
I replied to the email saying that I didn't get a reply from you and guess you didn't want to help me further.

No reply from that email either.

I'm guessing the after sales would be as hard to get hold of aswell.
I would expected much more woth the amount of advertising I've seen.

Ordered from here after checking out lots of websites. We liked the Sprung Konnecta Snowflake premium self locking gym flooring mats 20mm. 15 arrived very quickly and just as described after they sent a sample. Checked out YouTube videos but they were very easy to lay down and clicked into place. Only used the rubber hammer on a few and you need a very sharp Stanley knife. The sauna and a small heater in the room have had no effect on the mats which is great. Would definately recommend the company.

Arrived well packaged and delivered to the door.
Durable dense, heavy construction with pleasant spring to it and very attractive blue and grey flecks.
Easy to lay.
Tough to cut so have plenty of sharp blades for your utility knife.

Great service and product. Recommend!
Got their 20mm floor for my garage gym and I’m very happy with it.

Very professional. Kept me informed all the way. Defo recommend ..

2 Stars

First good news - Buying was simple, flooring does look great.

Bad news - Once I purchased I was bombarded with upsell emails to the point I had to unsubscribe within 4 days.

After 5 days no one had still contacted me about delivery. I had to contact them.

I was told it was dispatched. That was it.

On Friday, I was told, that I would be emailed or call on Monday 6am with a delivery slot for that day.

By 9:30am I still hadn't received any confirmation. I then had to re-email to find out when this delivery slot was.

I received a reply at 12:05 pm to be told that my delivery was between 12 and 2 pm. (helpful, right)

After racing to the gym. I waited. By 2:30 pm I still hadn't had a delivery. I had to then, re-ring them to find out where my flooring was. I was told it was 10 minutes away.

By 3:30 pm the flooring still hadn't arrived. Meaning I sat doing nothing for 3 1/2 hours. No one called, no one apologised.

When the flooring eventually arrived. I was shocked to find out that not a single one of the squares are actually squared.

Meaning you have no hope of keeping the single line straight.

However, I will say once we finally got the flooring down it does look good and seems to be nice and sturdy.

I still haven't received an apology from them for the delays or the miscommunications or the lack of communications there you go.

They do need to sort out their emails and stop bombarding people.

I bought their 20mm pro sprung flooring for our home gym, they’re definitely keen on follow up emails to sales enquiries!! However they did offer us additional discount and once we took the plunge after research, the service was excellent.

Their delivery partner even arranged delivery on a date about 2 weeks after purchase to ensure we would be in which was excellent.

The pro tiles to install were straight forward enough, but it’s a physical job, and you need professional tools, this is not a job for your average DIY-er! That isn’t a criticism, it just means you need an eye for detail, or I’d suggest spending more and hiring their interlocking pro tiles.

Our small home gym however now looks the absolute business, we’re made up with the look and feel and the tiles really are top quality.

Oddly, the room feels bigger and warmer than it did with carpet? Either way we’d use them again and recommend them.

I’d submit a photo of the room but don’t know if I can?

Great product, thanks Sprung

The service was fast and the item that I ordered for my Gym floor arrived and looks absolutely amazing easy to fit and good value

Really good service . I ordered 10 home mats and it arrive on time and very good conditions . I recommend