Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... Toon meer
The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... Toon meer
Habitat is the local pet store I choose to shop at for almost everything related to my cat as I’m usually popping in at least once a week regular members of staff remember my name They're really hel... Toon meer
Bedrijfsgegevens
Over Habitat - Home To Pet Supplies
Geschreven door het bedrijf
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Geschreven door het bedrijf
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contactgegevens
4,7
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 9% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Competitive prices and prompt delivery!
22 april 2026
Always friendly staff.
Easy to navigate online store, good to see delivery and diff rent pick up options when items not available in nearest store. Order was ready fast. Friendly staff in store.
19 april 2026
Buying from Habitat
Have bought from Habitat on numerous occasions. To date very satisfactory. Thank you.
11 mei 2026
I order Blackdog products online and…
I order Blackdog products online and sent interstate via E-parcel.
If I need to call Habitat the staff are friendly and very helpful and the order is always correct. Alex
19 mei 2026
You did well
You did well, the Brunch bunny food was well packed, a good price, and delivered in a timely fashion! Big thank yous from Snowy and Mocha!
19 mei 2026
Reliable and efficient
Always reliable timely and efficient with despatching products.Great service
26 mei 2026
Review zonder uitnodiging
Easy and quick
19 april 2026
Fantastic customer service from placing…
Fantastic customer service from placing our order to receiving the goods within a few days. We will definitely continue to support Habitat Pet Supplies
12 mei 2026
Habitat is the local pet store I choose…
Habitat is the local pet store I choose to shop at for almost everything related to my cat as I’m usually popping in at least once a week regular members of staff remember my name They're really helpful
I recently needed some advice on worming products and they were fantastic. They really know their stuff I would highly recommend popping in. They have all sorts of services a price match and they are rarely out of stock of products and if you can’t get it at one store one of their other stores will definitely have it. I’ve also visited the store in East Brunswick and they were just brilliant in there.
26 mei 2026
Review zonder uitnodiging
Inconsistent Information
I confirmed the price match twice by chat and phone. I even offered to pre‑order and pay, but the staff said I could just buy it in store at the same price. When I arrived, they refused to honour it. The mixed messages and the way they treated me made me feel cheated and singled out.
2 april 2026
The stuff at the Burwood are
The stuff at the Burwood store are extremely nice and helpful. It is always a pleasure going in there.
10 mei 2026
Habitat always has what our dog likes
12 april 2026
Excellent customers service
I ordered some cold chain pet food online and to make the minimum order I bought more than my freezer could hold and the local store was more than happy for me to do a partial pick up and when I return two weeks later they were very organised and found my remaining order immediately. I really felt the store went above and beyond. Very happy with the service.
11 april 2026
Perfect
Great price. Great customer service. Great product. I have some very happy lorikeets.
8 mei 2026
Always great in many ways!
Always great service. If there's a problem that's not even their fault, they're always pro-active and helpful. Prices are good and sales throughout the year so always able to balance the pet budget with free shipping over $49!
Best of all, you always get to speak to a human person, not a robot.
Great business and highly recommend.
15 mei 2026
Review zonder uitnodiging
Prompt dispatch and receipt
Prompt dispatch and receipt. Would have loved to be able to ship to NZ but fortunately had an Australian address available.
5 mei 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.