Hairgrowthco Reviews 23

Let me be perfectly clear - before they changed the formula in early 2024, this product was the best there was. My hair not only grew three inches from September to January, it was also clean and silky soft.

The last batch I ordered in February 2024 looked completely different. It was noticable. The shampoo was a much lighter color and moved like gel. I didn't think much of it until I used it, but it was like putting clear gel putty in my hair. It smelled like that, too. The shampoo used to be thin liquid form almost like water and smelled like natural ingredients. Whatever this is isn't that, and my hair feels dry and brittle now after instead of just clean.

The conditioner change is worse. It used to be a silly, thicker texture that smelled wonderfully like essential oils, and left my hair feeling so soft even in the shower. The new formula? That same gel nonsense. Smells *slightly* like essential oils, but left my hair so dry it was like I didn't even use conditioner and I had to use a hair mask after just to be ok.

I know each batch is different and I'm hoping it's a fluke, because these products were legit the best there were and they WORKED. If the next order is like my own from February, there's no way I can keep using this stuff. It's such a shame, too, because I love small business and I was sold on the all-natural aspect of something that actually helped my hair grow.

This company doesn’t care about delivering quality products to their customers because the products you receive are damaged or defective. On January 30, 2024 I ordered a 8 oz bottle of Chebe + Rice Water Leave-In Conditioner & an 8 oz bottle of Follicle Strengthening Chebe + Rice Water Shampoo. I thought I was going to get good quality products but instead received two bottles with damaged safety seals and the bottles partially filled. So I messaged custom support with the Hair Growth Company, told them what happened and requested a product return.

A week later I received new products, but unfortunately these products were damaged too. The conditioner has a broken seal and this cosmetic product was leaking out of the bottle and the shampoo had undissolvable white sediments at the bottom of the bottle. I tried shaking it, but this didn’t help. I messaged customer support with Hair Growth Company but it doesn’t seem that they care because they never gave me a product return.

Stay far away. The products are junk and their return process is the worst of the worst. If you try the product and you don’t like it, you’re stuck with it and can’t return it. Only unopened item can be returned during a small window and you pay to return it. The websites really iffy on when you actually get your money back. And again, the products are junk & smell terrible.