Ordered online and next morning was told my order was ready for collection Went into the store showed the employee my reference number and was given my order. It was all easy with pleasant staff, a... Toon meer
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Lees wat reviewers zeggen
Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work o... Toon meer
A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... Toon meer
Bedrijf heeft geantwoord
Robert was a great help with getting bathroom suite ordered. Fiona was great for getting delivery sorted. The crew who delivered the suite was unhelpful. Left the bath on the palette in the driveway a... Toon meer
Bedrijfsgegevens
Over Haldane Fisher
Geschreven door het bedrijf
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Contactgegevens
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Verenigd Koninkrijk
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4,4
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered online delivered slightly later…
Ordered online delivered slightly later than hoped but all good when arrived very pleased overall would highly recommend this service thank you
2 juni 2026
Antwoord van Haldane Fisher
Good Afternoon Gavin,
We are truly delighted to hear you were pleased with your order and would recommend our service. We appreciate your understanding regarding the slight delay. We look forward to seeing you again soon.
Kind Regards
Sandra
We dealt with John in the timber…
We dealt with John in the timber department. We paid two visits, on the first visit on a rainy afternoon, John stayed past stopping time to show us material. On the second visit we placed our order and got a very good price. Would you recommend.
23 juni 2026
Review zonder uitnodiging
Antwoord van Haldane Fisher
Good Afternoon John,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. i will be sure to pass on your kind words to John. We look forward to seeing you again soon.
Kind Regards
Sandra
two weeks and stll waiting on order…
two weeks and stll waiting on order ended up losing customer
2 juni 2026
Antwoord van Haldane Fisher
Good Afternoon John,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
MDF Skirting board for minor repair…
MDF Skirting board for minor repair supplied by Lisburn branch. Helpful staff and easy to order online and collect.
15 juni 2026
Antwoord van Haldane Fisher
Good Morning Mr Roberts,
We are so glad to hear you had a positive experience with our Lisburn branch and found our staff helpful. Thank you for your kind words! We look forward to seeing you again soon.
Kind Regards
Sandra
Fast dispatch and good communication…
Fast dispatch and good communication for collection.
15 juni 2026
Antwoord van Haldane Fisher
Good Morning S.Y,
We are glad to hear about your positive experience with our dispatch and communication. Thank you for your kind words. We look forward to seeing you again soon.
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Morning Barry,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Seriously poor supplier
Still waiting on the order. They do not answer the phone or return phone messages left. They do not reply to emails. Also the price is double the cost of Murocks Ltd for exactly the same materials.
Seriously not happy with Haldane Fisher who have left me in a serious deep hole of which Murdocks Ltd have got me out of. Seriously poor company of which I wouldn’t use again even if they were the last people on earth.
12 juni 2026
Antwoord van Haldane Fisher
Good Morning SA Hendrick,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Easy Service
Easy order, confirmation and delivery. Excellent comms and everything sent and received in good order. A*
11 juni 2026
Antwoord van Haldane Fisher
Good Afternoon Mark,
We are so pleased to hear your order, confirmation, and delivery were easy, and communication was excellent. Thank you for your kind words!
Kind Regards
Sandra
Delivery didnt arrive on monday 8th…
Delivery didnt arrive on monday 8th june, rescheduled for tuesday. Rang and confirmed ok for tuesday in am. Later in day wood hadnt arrived in yard so i cancelled order. Part of order was then delivered. No word from them until cancelled wood was delivered on friday. Then had to pay for wood over phone and thought all done until the driver arrived sat morning to take back wood id repaid for. Really disorganised
28 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Stephen,
We sincerely appreciate you sharing your experience and feedback. We are very sorry for the significant disorganization and multiple delivery issues you encountered. We are reviewing our processes to prevent such incidents.
Kind Regards
Sandra
Even though Haldane had made a mistake…
Even though Haldane had made a mistake with what I had paid for they honoured my purchase
27 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Paul,
We're glad we could honor your purchase despite the initial mistake. Thank you for your positive feedback!
Kind Regards
Sandra
One happy customer
My order was processed and delivery was very quick one happy customer
9 juni 2026
Antwoord van Haldane Fisher
Good Afternoon Bill,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Straightforward process, no problems.
Product I needed easily found, ordered and picked up. Would use again.
26 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Fergus,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Ordered online and paid for got a phone…
Ordered online and paid for got a phone call few days later ready for collection very easy and hassle free.
26 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Gary,
Thank you for the feedback, We are truly blown away by your experience with our team.
Together we are constantly striving to provide our customers with a professional, Informative, and transparent service experience from start to finish. We deeply appreciate your trust in us. We look forward to seeing you back in our store very soon.
Kind Regards
Sandra
The delivery driver was very helpful
25 mei 2026
Antwoord van Haldane Fisher
Good Afternoon George,
Thank you for taking some time to leave feedback and for the fantastic 5 star review. We are so glad to hear that our colleagues there were able to assist and provide such great customer service while delivering your order. We look forward to you returning to our stores in the near future.
Kind regards
Sandra
Very poor service and customer liaison
Very poor service and customer liaison. No updates or delivery notification when delayed delivery
15 juni 2026
Antwoord van Haldane Fisher
Good Afternoon Gordon,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Ordered my stuff on Tuesday to be told…
Ordered my stuff on Tuesday to be told it would be delivered on Thursday half came on Thursday only to be told by thr driver that the other half would be first thing Friday morning nothing on Friday after emails to the manager at lunchtime was promised that the order would be filled by the end of the day . Nothing again phoned on Saturday morning no answer emailed first thing Monday to ask where it was yo be told they've no lorry as its being fixed not be able to get it out till Wednesday if they get lorry fixed absolutely disgraceful behaviour wouldn't use them again
8 juni 2026
Antwoord van Haldane Fisher
Good Afternoon Mr Graham,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Afternoon Neville,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
After delayed delivery of rebar finally…
After delayed delivery of rebar finally delivered this morning
They rung me on Friday said I was at work but to drive lorry down drive and drop by garage
No to much effort dropped on grass at entrance to house
Will never use this company again
13 juni 2026
Review zonder uitnodiging
Antwoord van Haldane Fisher
Good Afternoon Kevin,
We're sorry to hear about the issues with your rebar delivery, especially the placement. We are reviewing our delivery procedures to prevent this from happening again.
Kind Regards
Sandra
Antwoord van Haldane Fisher
Good Afternoon Victor,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Purchased online and collected in…
Purchased online and collected in store. Very efficient professional attention.
21 mei 2026
Antwoord van Haldane Fisher
Good Afternoon Siobhan,
We're glad to hear you had such an efficient and professional experience with our in-store collection! Thank you for your kind feedback.
Kind Regards
Sandra
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