Hamberly Reviews 20

Good looking watch, but the watch face has sharp edges. The metal watch band also has cheap, sharp edges and a poor finish. The watch is easy to navigate, which is impressive. However, the packaging was not as shown in the ad. I hope this helps—it's an honest review.

I ordered a jumpsuit from this company, too small. I have asked for a returns labels but I am being duped into accepting a 20% discount of anything else I wish to order from them, on the provision I keep the jumpsuit. What use is the item when it doesn't fit? Please avoid ordering from this company, as I fear I haven't a chance of having my item returned nor my refund reimbursed Avoid at all costs!!

The dress I ordered was good quality but too small. There was no paperwork in the parcel, just the label outside. Spent ages trying to find an address for returns...Emailed Customer Service via their website...No response... No telephone number to call. Have just read the reviews about this company and fear that like 94% of their customers I will not be able to get a refund. My advice would be DO'NT ORDER ANYTHING FROM THEM! If there are any problems with the goods you have no redress.

Foolishly I ordered two items of clothing from their TikTok promotional videos, the items arrived 10 days later and when they came they were too big for me. The material wasn’t the best quality either, lots of loose threads and felt cheap.
I hunted everywhere for return details but they don’t supply details like that, I reached out by email and I did receive an automated response saying someone would be in contact………I’m still waiting!!! Don’t buy anything from this sham company!!!

I ordered 2 jackets 1 pink 1black I recieved 2 black jackets one of which was so large, I dont know anyone it would fit 1 jacket did fit perfectly (and is really nice) but after 3 months of emailing and getting nowhere I still do not have an answer to when I will receive pink jacket or my money back or a returns label to send 1 jacket back its a real shame their customer service is so bad because the jacket was actually really nice although it took a long time to arrive AVOID this company unles you want to lose money

Scammers !

I ordered a co order set it came and was too small , I’ve sent numerous emails and they keep replying write above the line , They said it’s expensive to return the item and i should keep it , Why would i keep it when it’s too small ,

AVOID !

Do Not Buy From This Company!!!!
I ordered two dresses which took ages to come, when they did arrive one dress was very big and the other was not the dress I had ordered. I contacted customer services and asked to return the items. They took ages to reply and when they did they apologised for me not receiving my item. I emailed back and explained I wanted to return my items. Again I was ignored for weeks and then they said they would pass onto the correct department. I have heard nothing again!!!! They are just ignoring me. I am obviously not going to get back the £50 I spent.

I ordered 6 dresses, all the same but 3 different colours and 2 different sizes. Contacted them for return label for the ones that don't fit. Got an email saying they had received my query and asked could I explain more for why I want to return them. I replied again saying I ordered 2 different sizes and I need to return the ones that are too big. Got another reply saying did I want another size sent out. Replied again and just keep getting the same email please reply above this line. Don't order from them or you'll be out of pocket. One star is too good to give them

I ordered home tools pay for it never reserved, shameful , example i ordered at night tomorrow sais we delivered ,i have proof,

I ordered two outfits, but only one arrived. They claimed they cancelled one and issued a refund, but I haven't received it

Sent for a pair of multi focus glasses. They arrived but are just reading glasses. Not £15 worth. Have sent 7 emails, just keep recieving standard emails that they will look into it. Now been nearly three weeks and still no definite correspondence.

I ordered two outfits for my holidays. Got an email to say they were stuck in logistics and to message in 3-5 days to see where new ones are. I have now done this 3 times and still no items. I'm out of pocket and the worst thing was they were for my holidays. Never again i would report and try and get my money back if i knew how

Scammers, look legit but aren’t. Avoid at all costs!!

Item did not fit. But could not trace how to get in touch to send back . Nothing

I need to return 2 items,I was going to ask for different sizes,but then after trying to contact hamberly through multiple emails asking for a return address, no joy and now I'm left out of pocket🤬 never will I buy anything from this site again....

AVOID. Scammers. Ordered 2 dresses one wasn’t what I ordered . Requested return details and refund. Sent email to customer services - no response, then another to which they said they had replied but still hadn’t received anything. 6 emails down the line still not return details. Quality of goods is rubbish - will be reporting to trading standards .

Unable to give zero stars!

Do not buy from this company. Especially the so-called scratch remover. It does not work at all and I’m pretty sure it’s just water inside the bottle. Their advertising for this product is completely different to what your actually sent. These people are not trustworthy and not worth spending any money with. Tried to get a refund but they are ignoring all attempts to contact by email. Avoid this seller !

I ordered a night gown but it didnt fit me too well, emailed them for an exchage and even though it took a week to reply to my query, they offered to send me a new one for no charge and told me to keep the one I brought.
This was the best customer service I ever recieved.

I think you just need to be patient with them they are clearly trying their best.

🥰

I just want return an item !!! No answer from emails sent, the item I ordered was a dress with matching sweat top … it doesn’t even match two completely different materials … terrible …. Help please

The quality of their products is very poor and what you receive often does not reflect what the advertising has promised. The customer service is very poor and you find yourself in an email vortex and don't expect a reply quicker than 1 week. Returns are discouraged as they state the item has to be returned internationally (but they don't state where) at your cost. So they will blanket offer you a £9 refund, no matter the circumstances.