This is not my first purchase from this company. The quality and reliability is great. They are such a wonderful addition to any bag and as well as helping to keep your bag in great shape they help yo... Toon meer
Bedrijf heeft geantwoord
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Brilliant!! Emailed them to see when it would be sent as it was a birthday present and they went above and beyond to get the hand made liner to me as quickly as they possibly could. Beautiful item, pa... Toon meer
Bedrijf heeft geantwoord
Bought a liner for my new LV speedy, it arrived quickly and beautifully packaged. The liner itself appears to be well made and fits absolutely perfectly in my bag, I ordered the fuchsia pink t... Toon meer
Bedrijf heeft geantwoord
Love the colour a soft magenta to set off my new black Mulberry Antony bag .The online ordering was simple and this quality product arrived very promptly. It would be great to have a choice of gold... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Handbag Angels is the home of Bespoke Handmade Handbag Liner / Organisers for luxury and contemporary designer handbags. Our inserts are made from a premium polyester felt material which is officially certified as 'colourfast'. Each of our handbag liners is made by our own team of highly skilled seamstresses from our premises in Lancashire in the UK. To date we offer Handbag Organisers for over 460 different handbag models and we also offer a 'Bespoke Liner Design Service' for handbag liners other than those available on our website. Use our Handbag Liners to protect the interior of your handbags, to help organise your belongings and to give your precious handbags more shape & support. Choose from 21 carefully selected colours, and from an extensive range of 'Optional Extras' such as Base Shapers, Bottle Holders, Key Straps and Bespoke Handbag Cushions, to name but few. Our luxury felt liners can also be washed ....Please refer to our website home page, to our 'Liner Love & Care' section for washing instructions. If you are unable to find exactly what you're looking for please contact The Handbag Angels Team so we can help you choose something extra special. Your handbags will thank you ! For more information please email: orders@handbagangels.co.uk where you will find a friendly team to help with all your enquiries. Excellent Customer Service is our speciality. We hope you visit our website soon. Very Best Wishes Lesley & Nick Stevenson Directors Handbag Angels Ltd
Contactgegevens
Unit 6 Valley Forge Business Park, Reedyford Road,, BB9 8TU, Nelson, Verenigd Koninkrijk
- orders@handbagangels.com
- handbagangels.com
4,5
Uitstekend
301 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Handbag Angels
Hi Karra, Thank you so much for taking the time to review your Handbag Angels purchase. We are delighted that you love your liner and we are always here to offer help and advice on the vast array of our items. Very Best Wishes The Handbag Angels Team x
Very poor customer service
Submitted measurements for my bag for a liner to be made. Liner is far too big and cannot get hold of the company to discuss. Have emailed 3 times and no contact number to call. Really disappointing for such an expensive liner.
7.12.25 you have emailed me twice to tell me this is my fault as I sent you the external measurements from the Mulberry website in a screenshot. At no point did anyone contact me to tell me I’d made an error even though you had the screenshot. I understand I made an error but it is has clearly happened before looking at the other reviews. My review stands despite you arguing with me to take it down. I have spent a lot of money with you over the years and am really disappointed at you being keener to prove you are right than actual customer service.
7 november 2025
Review zonder uitnodiging
Antwoord van Handbag Angels
Hi Claire, We are so very sorry that you are disappointed with your liner and our customer service. We have searched through all our email folders and have found your messages in our 'Spam' folder. As we have now located your emails, we will reply to you by email.
14/11/25 .... Hi Claire, As promised we replied to your email and we are waiting to hear from you. Very Best Wishes, The Handbag Angels Team x
22/11/25 ... Hi Claire, We sent a follow up email to you, just in case you didn't see the first email and are waiting for your response. Very Best Wishes, The Handbag Angels Team x
7/12/25. Hi again Claire, We have tried our very best to make contact with you, but to no avail. We can confirm you ordered the wrong size liner which is the reason it does not fit in your bag. We are saddened that you have not removed this unfair review as we were not at fault in any way. Lesley B Stevenson, Director, Handbag Angels Ltd.
Bespoke order expertly made
I ordered a bespoke liner for a BV chain pouch. I have previously ordered several bag liners from their stock range and have always been very happy with the quality and attention to detail. My bespoke order was perfect, beautifully packaged as always and turned around in within a week. When designer bags are so expensive, investing in a quality British made liner to protect your bag is a no brainier. Highly recommended Handbag Angels.
7 november 2025
Antwoord van Handbag Angels
Hi Lena, WOW ... A wonderful review! Thank you so much for taking the time to send in your review. We are delighted you love your bespoke organisers. Handbag Angels always go above and beyond to delight our lovely customers with our bespoke service and prompt turnaround. Very Best Wishes The Handbag Angels Team x
Mulberry liner
I ordered a liner for my mulberry bayswater bag that I had for my birthday, worth the money ,excellent value and so well made thank you 😊
5 november 2025
Antwoord van Handbag Angels
Hi Julie, Thank you so much for taking the time to review your Handbag Angels handbag organiser. We are delighted you love your liner and appreciate your comments about the quality of our product and the value for money. Very Best Wishes The Handbag Angels Team x
Amazing customer service
Amazing customer service! Arranged to drop my bags off for 4 custom liners and they were completed within 24 hours just as requested. Perfectly made! Couldn't recommend these guys enough. Do not hesitate in using them.
4 november 2025
Review zonder uitnodiging
Antwoord van Handbag Angels
Hi Emma, WOW ... A wonderful review! Thank you so much for taking the time to send in your review. We are delighted you love your bespoke organisers. Handbag Angels always go above and beyond to delight our lovely customers with our bespoke service and prompt turnaround. Very Best Wishes The Handbag Angels Team x
Good quality handbag liner
Good quality handbag liner. Would recommend without reservation.
30 oktober 2025
Antwoord van Handbag Angels
Hi Uzma, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you are happy with your liner and very much appreciate your comments about recommending us without reservation. Very Best Wishes The Handbag Angels Team x
A fabulous insert
A fabulous insert - my second purchase from Handbag Angels! The quality is superb! Would greatly recommend!
30 oktober 2025
Antwoord van Handbag Angels
What a fantastic review & thank you so much for taking the time to send this in for everyone to see. It really makes our day to see happy customers. Have a super weekend, Very Best Wishes The Handbag Angels Team x
First class service
First class service, delivering a first class product. Love the protection that your handbag inserts give my bags. Highly recommend!!
3 oktober 2025
Antwoord van Handbag Angels
Hi Jane, Thank you so much for taking the time to review your Handbag Angels item. We are delighted you love your liners and appreciate your comments regarding the protection our liners give to your handbag. Very Best Wishes The Handbag Angels Team x
Antwoord van Handbag Angels
Hi Sue, Thank you so much for taking the time to review Handbag Angels. We are delighted that you are happy with your liner and the ease of purchasing from us. Handbag Angels are always here to offer help and advice on the vast range of our items. Very Best Wishes, The Handbag Angels Team x
Well made liner which met expectations…
Well made liner which met expectations and fits handbag perfectly. Item was dispatched within a couple of days of ordering. Would highly recommend this company.
30 september 2025
Antwoord van Handbag Angels
Hi Katherine, what a fantastic review & thank you so much for taking the time to send this in for everyone to see. It really makes our day to see happy customers. Have a super weekend, Very Best Wishes The Handbag Angels Team x
Antwoord van Handbag Angels
H Tracie, Thank you so much for taking the time to review your Handbag Angels item. We are delighted you have rated our service as 'excellent' and our product 'great quality'. This means the world to us and thank you for sharing your shopping experience. Very Best Wishes The Handbag Angels Team x
Great product and beautiful packaging
1 oktober 2025
Antwoord van Handbag Angels
Hi Ruth, Thank you so much for taking the time to send in your review. We are delighted you love your organiser and appreciate our complimentary gift wrapping service. Handbag Angels always go above and beyond to delight our lovely customers with our bespoke luxury gift wrapped items and prompt turnaround. Very Best Wishes The Handbag Angels Team x
Great colour and quality
I watched a YouTube Video by WildUnfiltered from 2 years ago that reviewed these handbag inserts. I’m really pleased that you addressed her feedback and included a longer pocket on the inside of the insert. I wasn’t expecting it and it was a pleasant surprise. It does exactly what I need. The colour is vibrant, the felt is soft and it arrived quickly. Thank you.
30 september 2025
Antwoord van Handbag Angels
Hi Kiran, Thank you so much for taking the time to review your Handbag Angels item. We are delighted you love your liner and appreciate your comments about us taking on board the feedback on the YT video. Very Best Wishes The Handbag Angels Team x
Not the best fit
Fast delivery, beautifully packaged and lovely quality bag organiser but. sadly I don’t think it’s the best fit for my Evelyne 16. It’s smaller than the bag in width and isn’t the same shape as the bottom of the bag. Sadly this has been a disappointing purchase
3 september 2025
Antwoord van Handbag Angels
Hi Karyn, We are in receipt of your review and in response to the review we sent you an email on 1/10/25 offering to rectify the issue you have with our liner. We are waiting for a reply from you so we can take things further. Very Best Wishes, The Handbag Angels Team.
The key stap is not removable and very…
The key stap is not removable and very cheaply make
3 september 2025
Antwoord van Handbag Angels
Hi Soad, We have checked our emails and cannot find any communication from you regarding the issue you have with the key strap in your handbag liner. Our fixed key straps are always made in the same way and with the same materials and have always been an acceptable design of this optional extra, however, we take on board your comments. Very Best Wishes The Handbag Angels Team x
I hunted for ages for a Picotin liner…
I hunted for ages for a Picotin liner that was tulip shaped. The liner perfect and transformed a floppy bag into a semi sturdy bag without losing its signature style. The liner arrived nicely presented and quickly.
2 september 2025
Antwoord van Handbag Angels
Hi June, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and appreciate your comments about the bespoke shape of the liner, our gift wrapping service and our speedy dispatch. Very Best Wishes The Handbag Angels Team x
Great company will order again
Great product,fast service and very helpful to exchange the size of the bag chain.
29 augustus 2025
Antwoord van Handbag Angels
Hi Lynn, Thank you so much for taking the time to review your Handbag Angels item. We always appreciate receiving positive comments regarding our customer service. Very Best Wishes The Handbag Angels Team x
I must sdmit i was a little…
I must admit i was a little scepical....i should not have been for the most fabulous fitting/looking inner carrier for my Aspinal tote arrived a few days after ordering...perfect in every way.
Made to my request ..featuring a key strap...bottle holder and zipped top for security.....beautiful quality felt..
29 augustus 2025
Antwoord van Handbag Angels
Hi Annie, WOW ... A wonderful review! Thank you so much for taking the time to send in your review. We are delighted you love your organiser with added optional extras. Handbag Angels always tries to go above and beyond to delight our lovely customers with our bespoke luxury gift wrapped items and our prompt turnaround. Very Best Wishes The Handbag Angels Team x
Fabulous company!
I recently purchased a Louis Vuitton Carryall MM bag in brown and was told that you could get liners to help hold the shape! So I found Handbag Angels online and chose the oxblood red liner. It’s not an exact colour match to the LV lining but it is very close! I have to say I am thrilled with it as it came in the perfect shape for the bag. What an amazing product, such a great idea. It came beautifully packaged and in a few days from ordering! I highly recommend this company, great quality, great website, great delivery! Thanks guys! ;) x
6 september 2025
Review zonder uitnodiging
Antwoord van Handbag Angels
Hi Sarah-Jane .... WOW What a fantastic review & thank you so much for taking the time to send this in for everyone to see. It really makes our day to see happy customers. Have a super weekend, Very Best Wishes The Handbag Angels Team x
When purchasing a new designer handbag…
When purchasing a new designer handbag the second thing I do is order a liner from yourselves!
Genius idea and works every time.
2 september 2025
Antwoord van Handbag Angels
Hi Emma, So very kind of you to review us. We're delighted your liners are working like a charm! Thank you for your very kind words. Very Best Wishes The Handbag Angels Team x
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