This is not my first purchase from this company. The quality and reliability is great. They are such a wonderful addition to any bag and as well as helping to keep your bag in great shape they help yo... Toon meer
Bedrijf heeft geantwoord
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Brilliant!! Emailed them to see when it would be sent as it was a birthday present and they went above and beyond to get the hand made liner to me as quickly as they possibly could. Beautiful item, pa... Toon meer
Bedrijf heeft geantwoord
Bought a liner for my new LV speedy, it arrived quickly and beautifully packaged. The liner itself appears to be well made and fits absolutely perfectly in my bag, I ordered the fuchsia pink t... Toon meer
Bedrijf heeft geantwoord
Love the colour a soft magenta to set off my new black Mulberry Antony bag .The online ordering was simple and this quality product arrived very promptly. It would be great to have a choice of gold... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Handbag Angels is the home of Bespoke Handmade Handbag Liner / Organisers for luxury and contemporary designer handbags. Our inserts are made from a premium polyester felt material which is officially certified as 'colourfast'. Each of our handbag liners is made by our own team of highly skilled seamstresses from our premises in Lancashire in the UK. To date we offer Handbag Organisers for over 460 different handbag models and we also offer a 'Bespoke Liner Design Service' for handbag liners other than those available on our website. Use our Handbag Liners to protect the interior of your handbags, to help organise your belongings and to give your precious handbags more shape & support. Choose from 21 carefully selected colours, and from an extensive range of 'Optional Extras' such as Base Shapers, Bottle Holders, Key Straps and Bespoke Handbag Cushions, to name but few. Our luxury felt liners can also be washed ....Please refer to our website home page, to our 'Liner Love & Care' section for washing instructions. If you are unable to find exactly what you're looking for please contact The Handbag Angels Team so we can help you choose something extra special. Your handbags will thank you ! For more information please email: orders@handbagangels.co.uk where you will find a friendly team to help with all your enquiries. Excellent Customer Service is our speciality. We hope you visit our website soon. Very Best Wishes Lesley & Nick Stevenson Directors Handbag Angels Ltd
Contactgegevens
Unit 6 Valley Forge Business Park, Reedyford Road,, BB9 8TU, Nelson, Verenigd Koninkrijk
- orders@handbagangels.com
- handbagangels.com
4,5
Uitstekend
301 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Longchamp pouch insert and conversion kit
I received my bag insert and conversion kit yesterday for the Longchamp pouch. I am blown away by the quality of both the insert and strap. My order only took a few days to arrive and was beautifully packaged. I will certainly be ordering more inserts for other bags xx
8 november 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Hi Nina, Such a lovely review, thank you so much. It's always very much appreciated when our customer service and quality products are recognised and shared for everyone to see. It's a pleasure providing ways for bags to be given multiple uses and we hope you enjoy using yours even more with our conversion kit. Have a lovely weekend, The Handbag Angels Team x
Wonderful liner as always.
5 november 2024
Antwoord van Handbag Angels
Hello and thank you so much for leaving a 5 star review!
Arrived quickly and high quality
Arrived quickly, was packaged really nicely and high quality. Just as described and just what I needed!
5 november 2024
Antwoord van Handbag Angels
Hi Lisa. Thank you so much for supporting our small business and for taking the time to leave a review. We are so happy you are pleased with your order!
Beautiful beige liner
Beautiful beige liner for my new mulberry Bayswater
Love it thank you just perfect
28 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Thank you so much for leaving a 5 star review. We are delighted to hear that you were left pleased with your order!
Antwoord van Handbag Angels
Thank you so much for taking the time to review Handbag Angels on Trustpilot. We are delighted that you are happy with your order!
Worst customer service ever
Worst customer service ever , no refund when actually they listed my bag under the same name on their website twice one on page 1 and then again the same bag on page 9 ( not mentioning that one of them is the old model ) . Absolutely disgusting behaviour! Horrible service! Wouldn’t recommend!
1 november 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Thank you for taking the time to review Handbag Angels on Trustpilot. When the incorrect liner size is ordered, we are unable to accept a return due to all items being made to order; this is stated on our website for customers to be aware of. We are sorry that you have been left unsatisfied by this service, but we hope that you can understand we cannot waver the policy for one customer, and not another. Thank you.
Just as I ordered and incredibly fast…
Just as I ordered and incredibly fast delivery!!
1 november 2024
Antwoord van Handbag Angels
Hi Carol, Thank you so much for taking the time to review your Handbag Angels experience. We are always here to offer help and advice on the vast array of our items. Very Best Wishes The Handbag Angels Team x
third bag liner
Purchase my third bag liner , great addition to my bags, keeps them in shape and the interior clean, highly reccommend
25 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Thank you so much for taking the time to review Handbag Angels! We are so happy to hear that you will be recommending us.
Wow amazing service …
Wow amazing service ordered on Wednesday and 2 liners delivered on the Saturday that’s what I call service thank you so much they are BEAUTIFUL QUALITY TOO.
31 oktober 2024
Antwoord van Handbag Angels
Hi Paula, We are very grateful for you taking the time to complete this wonderful review. Thank you so much, it's always lovely to receive appreciation for the quality of our products and our service. Very Best Wishes, The Handbag Angels Team x
Great products and service!
I have purchased several bag organisers from Handbag Angels over the years and the quality of their products is fantastic. They fit well inside the bags without stretching the leathers and protect the bags nicely. The extra pockets inside some of the organisers are handy too. I have purchased at least 6 bag organisers, bag cushions and a conversion kit. Handbag Angels are my go to for my bags. Their delivery is fast too.
19 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Hello. Thank you for leaving such a wonderful, 5 star review!! We are delighted to hear that you are pleased with your Handbag Angels orders from over the years :)
Not customer oriented at all
The darley cosmetic pouch that handbag angels show to be in the size “large” is actually the picture of a normal darley cosmetic pouch. Mulberry has no sizes for it now. Since the size “large” at handbag angels matched with the exact picture from my order at Mulberry, I ordered the conversion kit, and obviously, it did not fit. I wrote to handbag angels highlighting this issue and politely asked them if they could exchange it as I was a first time user. I even mentioned the packaging was intact. However, they just simply took no accountability and said I should list the kit on an online market place. I found it to be terrible understanding of the customer’s situation. They create the misunderstanding on their website by themselves and then instead of taking cognisance, they just beat about the bush. Their policy says no returns because I am assuming they come up with these issues often and don’t give a damn about their customers. As someone with a large social media following, I will take this forward and ask all my followers to never buy from them.
26 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Hello. Thank you for taking the time to review Handbag Angels. We are sorry, but as all of our items are made to order, we are unable to accept returns or exchanges. We hope that you can understand that it would be unfair for us to allow an exception to one customer, but not another. We are sorry to hear that you won't be returning. Thank you.
I have bought many handbag organisers…
I have bought many handbag organisers from this lovely company over the past five years and will continue to do so well into the future. Fantastic quality to protect your precious bags is a no brainer. I recently bought the organiser for my Coach Brooklyn 39 and it’s perfect. Thanks Angels from my very happy bags :)
29 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Hi Sharon. Thank you SO much for leaving a review. It has been a pleasure to provide your handbags with our inserts over the years, and we hope to continue to do so...😇
Passt perfekt <3
Passt perfekt in meine Tasche <3 sehr schön gearbeitet und sehr gute qualität / schnelle Lieferung
10 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Thank you so very much for your kind review ....(Fits perfectly in my bag <3 very nicely crafted and very good quality / fast delivery) .... We are grateful for the time taken to submit this review and thank you for shopping with us. Very Best Wishes The Handbag Angels Team x
Antwoord van Handbag Angels
Hi Tracy. Thank you so much for leaving a 5 star review. We're so happy to hear that you are pleased with your Handbag Angels order!
Perfect insert for Polene Cyme bag
I am very happy with my purchase of a Polene Cyme bag organizer. The quality of felt is superb, the size of the insert is precise. The inner pockets will be so helpfull. So I can highly recommend the product. Will definitely be back for more organizers;)
2 oktober 2024
Antwoord van Handbag Angels
Thank you for reviewing Handbag Angels on Trustpilot. We look forward to you returning to Handbag Angels :)
Small mulberry zipped Bayswater
I bought the liner for my Mulberry small zipped Bayswater. This was the first new Mulberry that I had bought but feared using it so it lived on a shelf in the dust bag for six months. My fear of hand cream accidents! I love the pockets on the inside for phone and card wallet plus room around the edge for paper work and fold up shopping bag. No more scratching around trying to find things. How about a key sleeve to match?
11 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Hello and thank you SO much for taking the time to review Handbag Angels on Trustpilot. We are so happy to hear that you are pleased, and that you found our small business. Our handbags are there to be loved and used, and we are delighted to hear that our liner helped you finally take it off the shelf 😇
Antwoord van Handbag Angels
Thank you so much for taking the time to leave a 5 star review!
Liner did not fit Goyatd Artois bag as…
Liner did not fit Goyatd Artois bag as described. Too short in height and collapses when open bag to access. Disappointed can’t return. Please make sure your liners fit handbags!
30 september 2024
Antwoord van Handbag Angels
Hi Barbara. Thank you for taking the time to leave a review. We have attempted to contact you in response to your email, prior to you leaving this review, to establish what may have gone wrong here. If you could get in touch that would be great, because if our clients & their handbags are not happy, neither are we.
Fantastic item
Fantastic item! Completely changed how my bag looks when I’m using it - it looks much more structured whether it’s full, or only has a few items in. Great for organisation and extremely high quality materials and finish. Will absolutely use again and recommend.
4 oktober 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Hi Rachel. Thank you so much for taking the time to leave a review. It's wonderful to hear that you will be recommending us in the future.
Very happy with my purchase fits very…
Very happy with my purchase fits very well it was a great find as I am a big mulberry bag fan .
21 september 2024
Review zonder uitnodiging
Antwoord van Handbag Angels
Hello. Thank you so much for leaving a 5 star review. Should you ever require anything in the future, please do not hesitate to get in touch!
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