Handy Gardeners Reviews 366

TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Handy Gardeners upped their game! This was the second visit, having been impressed with their first. They tended our well overgrown back garden. 2 gardeners arrived, after a quick consultation, they d... Toon meer

Beoordeeld met 5 van de 5 sterren

The first contact with Joanna's gardeners were plesant from the beginning to the end. Every action were communicated across, so there were no mis understandings. The gardeners were plesant and wor... Toon meer

Beoordeeld met 5 van de 5 sterren

Very pleased indeed with the work. The two gardeners turned up promptly at the arranged time and did all the jobs I wanted them to do thoroughly and efficiently. When they left a couple of hours late... Toon meer

Beoordeeld met 1 van de 5 sterren

Really poor. Booked for 2 hours, they left after 45 minutes, despite me explaining to them that I wasn't satisfied with the job they had done. They tried to charge for full 2 hours anyway. Weeds jus... Toon meer

Bedrijfsgegevens

  1. Vuilnisophaaldienst

Informatie afkomstig van verschillende externe bronnen

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

366 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

Amazing job as always

Amazing job as always

The communication with customer service has been excellent. The gardener’s work was superb, and my boss is very pleased with the results of the garden tidy-up.

21 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service…

The first contact with Joanna's gardeners were plesant from the beginning to the end.
Every action were communicated across, so there were no mis understandings.
The gardeners were plesant and work to the scheduled time of two hours.
Reasonable rates and outstanding services.I definately will use them again and I have already recommend them to work colleagues.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Handy Gardeners

I used Handy Gardeners for the first time recently. They arrived on time, understood what was required, worked hard, and did a great job. Fully recommended. Great service from the two gardeners.

20 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased indeed with the work

Very pleased indeed with the work. The two gardeners turned up promptly at the arranged time and did all the jobs I wanted them to do thoroughly and efficiently. When they left a couple of hours later, my overgrown garden had been expertly cleared and tidied up. All weeds, hedge cuttings and other garden waste were neatly taken away. Adam, who supervised what had to be done, was particularly first-rate. Would be very happy to use this service again.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent communications with Alex, a clear pricing proposal and the work itself is superb. Absolutely delighted with the end result.

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Handy Gardeners upped their game!

Handy Gardeners upped their game! This was the second visit, having been impressed with their first. They tended our well overgrown back garden. 2 gardeners arrived, after a quick consultation, they discussed roles and just got on with it. Personable, super efficient, hard working. They sculpted our unruly hedge and rosebush. It's almost unrecognizable! It's like a haven. Will be using them again, would highly recommend.

21 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This was my first time using Handy…

This was my first time using Handy Gardeners and overall I was very happy with the service. It was an afternoon appointment and unfortunately traffic delays meant the team were later than expected but did a great job of tidying and pruning. They were extremely hardworking and The garden looked amazing afterwards - I will definitely look to book them again to keep it looking this nice.

17 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really poor

Really poor. Booked for 2 hours, they left after 45 minutes, despite me explaining to them that I wasn't satisfied with the job they had done. They tried to charge for full 2 hours anyway.
Weeds just chopped back to base with a lawn mower instead of properly removed as requested, so they will grow back quickly.
One of them smoked throughout and left a cigarette butt in the garden he was supposed to be tidying. AVOID!

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Radwan and his colleague worked…

Radwan and his colleague worked unbelievably hard and transformed my small untidy garden in to a small tidy garden, including cutting back an enormous eucalyptus. I was so impressed with their work and will definitely ask for Radwan again

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently used Handy Gardeners to…

We recently used Handy Gardeners to maintain the communal gardens at our residential block, and we couldn't be happier with the results.

The team was professional, reliable, and worked to a very high standard throughout. They transformed the gardens, leaving all areas looking neat, tidy, and exceptionally well cared for. Their attention to detail and pride in their work was evident from start to finish.

Communication was excellent, they arrived when promised, and completed the work efficiently with minimal disruption to residents. The difference they have made to the appearance of our communal grounds is remarkable.

We would highly recommend Handy Gardeners to anyone looking for a dependable and professional gardening service. Thank you for doing such a fantastic job!

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They arrived on time and were courteous…

They arrived on time and were courteous and polite. They worked hard and no messing around. They did a good job but seemed expensive - £380 for two men for 3 hours including a number of jumbo bags of cuttings for disposal. Handy Gardeners subsequently quoted £2,700 to rotavate the same area, about 1,200 square feet which I did not accept. Bottom line - Would I use them again? Yes.

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service!

I made a booking for my overgrown garden over the weekend, and I was very happy with the service. They offered an earlier time on the day which was most welcome, and completely transformed the garden. Both gardeners were so friendly and efficient, and left everything tidy. There was also a little time to pull up some weeds at the front which made a huge difference. Very pleased and will definitely be using again!

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always on time and do a great job!

7 juni 2026
Review zonder uitnodiging
Logo Handy Gardeners

Antwoord van Handy Gardeners

Dear Ken,

Thank you for your amazing review and for taking the time to share your experience.

We are delighted to hear that our team is always on time and consistently delivers a great service. Reliability and high-quality gardening services are values we take great pride in, so it's wonderful to know that these have been reflected in your experience with Handy Gardeners.

Your feedback means a lot to our team and serves as great motivation to continue maintaining the high standards our customers expect.

We look forward to helping you with your garden again in the future.

The Handy Gardeners Team

Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would but…

If I could give zero stars I would but unfortunately this is not an option.
Last Saturday they should have attended an appointment to look at my garden so that I could get some jobs done.
I was not at my property due tho looking after a friends dogs so I had to cycle 5 miles to my property so as to be there for the appointment at 10:00.
I waited and waited and then at 10:30, sat down and looked at my emails to see that I received an email at 09:40 saying the handy gardener appointment has been cancelled due to their gardener not feeling very well.
They could have called me and let me know earlier but they didn’t and I never received any apology from the lady I spoke to.
This whole performance totally inconvenienced me.
Now it is the following Saturday as they rescheduled.
My 11:00 appointment…
I get a phone call at 09:31…to be told that they are cancelling again due to their gardener having a problem with
His vehicle.
I have had enough!
They are unreliable, unprofessional and have totally let me down and wasted my time, twice now.
I am very very disappointed.

6 juni 2026
Review zonder uitnodiging
Logo Handy Gardeners

Antwoord van Handy Gardeners

Dear Jo Brown,

We are sincerely sorry to read about your experience and completely understand why you feel disappointed and frustrated.

Firstly, we would like to apologise for the inconvenience caused by the cancellation of both appointments, particularly given the effort you made to travel to the property specifically to meet our gardener. We fully appreciate that your time is valuable, and we regret that we were unable to deliver the service you expected.

We would also like to assure you that we made every effort to accommodate your viewing appointments and organise a gardener to attend. Unfortunately, on both occasions we were faced with circumstances that were genuinely beyond our control. The first appointment had to be cancelled because the assigned gardener became unwell and was unable to work safely. Following this, we arranged a second appointment as quickly as possible, only for the gardener's vehicle to suffer a breakdown during a period of particularly heavy rain, preventing him from reaching your property.

While these circumstances were unforeseen, we fully recognise that this does not change the inconvenience caused to you. We also acknowledge that our communication and handling of the situation did not leave you feeling valued as a customer, and for that we are truly sorry.

Please be assured that reliability and professionalism are extremely important to us, and situations such as this are not representative of the level of service we strive to provide. We take your feedback seriously and will review both the communication process and the circumstances surrounding these cancellations to see how we can improve our response in similar situations in the future.

Once again, we sincerely apologise for the inconvenience, frustration, and disappointment caused.

The Handy Gardeners Team

Beoordeeld met 5 van de 5 sterren

Fast, careful and good quality work

The two men who cleared our (very) overgrown garden were polite and very careful with their work.

They finished the job quickly and did a great job. No complaints

25 mei 2026
Review zonder uitnodiging
Logo Handy Gardeners

Antwoord van Handy Gardeners

Dear Michael,

Thank you for taking the time to leave such a positive review.

We are delighted to hear that you were pleased with the garden clearance service and that our team made a positive impression. Professionalism, care, and attention to detail are qualities we value highly, so it's wonderful to know that the gardeners were polite, careful, and efficient throughout the job.

Overgrown gardens can often present a challenge, and we're pleased that the team was able to complete the work quickly while still delivering the high standard of service you expected.

Thank you once again for your kind words. We truly appreciate your feedback and look forward to assisting you with any future gardening projects.

The Handy Gardeners Team

Beoordeeld met 5 van de 5 sterren

Quality Gardening competively priced

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correction just a bit early. English may not be their first language but we had no difficulty communicating. They have in a couple of hours wrestled my garden back under control. They were very careful not to damage plants I wanted preserved and they cleared up leaving the garden tidy and under control. They finished the job in 2 hours instead of the estimated 3 hours and my invoice was adjusted without my having to ask for it

My advice is use these gardeners, be clear what you want and be prepared to be on hand to ensure your wishes are translated into the action you wanted.

29 mei 2026
Review zonder uitnodiging
Logo Handy Gardeners

Antwoord van Handy Gardeners

Dear David,

Thank you for your thoughtful and detailed review.

We are delighted to hear that you were pleased with the service provided by our gardening team. It's especially rewarding to know that the gardeners arrived promptly, communicated effectively, took the time to understand exactly what you wanted, and worked carefully to preserve the plants and features that were important to you.

We are particularly pleased that the team was able to restore your garden to a condition you were happy with while completing the work more quickly than anticipated. Transparency and fairness are very important to us, so we're glad you noticed that the invoice was adjusted to reflect the actual time spent on the job.

Your comments about the team's care, efficiency, and professionalism mean a great deal to us. We understand that following a recent heart procedure, taking on physically demanding garden work yourself was not an option, and we are grateful that you entrusted us with the task.

Thank you once again for your recommendation and kind words. We look forward to assisting you with any future gardening projects.

The Handy Gardeners Team

Beoordeeld met 3 van de 5 sterren

Good workers but be watchful

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and took seven sacks of cuttings away. No fuss, really thorough, and very pleasant. I hope they will return later in the year to prepare my little garden for the winter months.

27 mei 2026
Review zonder uitnodiging
Logo Handy Gardeners

Antwoord van Handy Gardeners

Dear Angela,

Thank you for your excellent review and for taking the time to share your experience.

We are delighted to hear that our gardeners arrived on time, understood exactly what needed to be done, and completed the work thoroughly and without fuss. Cutting back wisteria, trimming trees, clearing leaves, and removing garden waste all require care and attention, so it is wonderful to know that you were pleased with the results.

We are also very happy to hear that you found the team pleasant and professional throughout the visit. Your kind words mean a great deal to us.

We would be more than happy to help prepare your garden for the winter months later in the year and look forward to assisting you again.

The Handy Gardeners Team

Beoordeeld met 5 van de 5 sterren

Garden Tidy up

I booked my second garden tidy up with Handy Gardeners last week. I was lucky enough to get a slot at short notice. The gardener that arrived was called Antonio, not sure of his partner’s name. They both did a brilliant job! I was a bit nervous at first having never used him but he clearly knew what he was doing. He did a brilliant job and shaped all my shrubs nicely. I’ll definitely be booking them again and I’ll ask for Antonio again.
Thanks for a great service.

21 mei 2026
Review zonder uitnodiging

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