We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unbelievable! What an incredible difference these little satchets make. 30 years of anti depressants made me feel chemically castrated then these little beauties came into my life. My partner was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

HANX Libido lift. Only tried one sachet, mixed with Lemonade taste okay, but very grainy. Had absolutely no effect whatsoever 😕 Woke up the next morning with an horrendous headache and feeli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Libido lift supplement - the only thing worse than the flavour is the texture. The flavour is "peach" but with an underlying earthy bitterness, overly sweetened and cloying. The texture is like trying... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Today was our first time ever trying out the large ultra-thin condoms, bought because of their vegan branding. And then it also became our first condom we’ve had to break on us. Literally the first... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Toiletbenodigdhedenwinkel
  2. Gezondheids- en schoonheidsartikelen winkel
  3. Online apotheek
  4. Vitamine- en supplementenwinkel
  5. Centrum voor gewichtsbeheersing

Geschreven door het bedrijf

We think it’s time to properly join the dots of our major health milestones - hormones, stretch marks, hot flashes and all. Wherever you're at, we’re here to help you have a happy, healthy life.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

930 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Large size is scented

After coming off hormonal contraceptive I was hopeful that the improvements to barrier methods made them a viable choice for me. The regular size didn't cause me any irritation which was fantastic but were the incorrect choice for my partner. I thought the large size would be perfect however have since found out they're 'clean' scented, marketing jargon that downplays an ingredient choice that causes irritation and pain making them functionally useless for me.

16 augustus 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Hi Megan,

Thanks so much for your feedback. Please email hello@hanx.co.uk and our customer delight team can look into this further for you.

Our Condoms avoid unnecessary chemicals, and our ingredient list is: Natural latex, Silicone Oil, Magnesium, Kaeflo/ Absorbo, and Silicone LE.

Thanks,
Team Hanx

Beoordeeld met 5 van de 5 sterren

Favorite out of the 9 natural condom brands I’ve tried!

I just emailed Hanx to ask when their lube will be available in the US (and got the quickest & cutest response, btw), because their condoms are my favorite out of the 9 brands I’ve tried with my husband in my search for the best nontoxic, eco-friendly, and cost-effective condoms!
((I’ve only tried a few brands of lube, and I have one I don’t mind, but haven’t found a favorite yet. Hoping I’ll be able to try the Hanx one soon!))

Reasons Hanx condoms are my #1:
• Favorite most gorgeous packaging both inside and out is honestly what puts them over the top for me—totally fits my aesthetic, which shouldn’t matter with a condom, but it really does, doesn’t it? I’m not scared of them like mainstream brands lol and they’re cute enough to display in my lil sex box 👀 and of course this goes along with their whole platform & brand, empowering women to be able to be in control of this type of thing and feeling like we have options that are actually appealing and safe for us! Go team :)
• Top 2 in terms of feeling— there were multiple of the brands we tried where either they felt super thick or they were just tight enough that they ended up getting stuck in me and coming off haha, but none of that with Hanx! (Royal brand was the other of the top 2, but I like Hanx better overall.)
Never had any breaking or ripping with any condoms, Hanx included.
• They’re a little pricier in smaller quantities, but they do offer a discount with a subscription, and I’m excited to get them in bulk now that I’ve tried them because they are a bit cheaper that way.

So I’ll keep coming back to Hanx as my number 1! So excited to have finally found my go-to after a long time of searching :)
Thanks Hanx ❤️❤️❤️

14 augustus 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Hi Ruby,

Thank you SO much for your review- it has truly made our day at Hanx HQ.

We are so pleased to hear Hanx US subscription products are working for you!

All our best,
Team Hanx

Beoordeeld met 2 van de 5 sterren

Inconsistent sizing could ruin your intimate moments. Avoid.

I wanted to love Hanx. I bought a 3-pack of condoms from my local Tesco and they were just right.

So I decided to order a whole loaf more direct from their website: 3 boxes of ten.

But guess what? They don’t fit. Way too tight. This was particularly frustrating to discover at the point of use, when no alternative was readily available!

I kept the packaging from the earlier pack of 3 and the strangest thing was, they were supposedly a SMALLER nominal size (52mm vs 53mm for the non-fitting ones).

Something is clearly wrong here. I’m frustrated by my poor experience, mystified by the inconsistency, and frankly no longer trust this product. Buy elsewhere.

14 augustus 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Hi Ian - thank you for reaching out! I understand Olivia contacted you yesterday to discuss your recent order experience, and is supporting with a resolution.

Very best,
Team Hanx

Beoordeeld met 5 van de 5 sterren

Can't fault them.

Hanx condoms and lube are great products, the customer service is brilliant and the information and advice they put out on social media is interesting and useful. All round Hanx are a great company.

4 februari 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Ahh this review has made our day! Thank you so much for all the love and support - we're so glad to hear that Cindy and the rest of our range are bringing you so much joy!

Thanks again,
Team HANX

Beoordeeld met 1 van de 5 sterren

Ordered in June - Iren still not received!

Ordered in June, no response to emails. Item still not received. Shipping date just keeps changing. Poor service all round

9 juni 2023
Logo HANX

Antwoord van HANX

Hi there, please check your junk or spam folders as both of your previous emails have been responded to by our customer service team. Thanks so much! Team HANX

Beoordeeld met 1 van de 5 sterren
Logo HANX

Antwoord van HANX

Hi Joanna, thank you for reaching out. We're more than happy to update on any existing orders - please email hello@hanx.co.uk with your order number and the customer service team will come back to you. Best, Team HANX

Beoordeeld met 2 van de 5 sterren

No order arrived, excuses and no refund. AVOID

Edit: I got a refund straight after emailing them again after their comment on my review here. Thanks.

Paid £20 for a order that's not arrived. Refusing to give refund after asking twice. Just getting the "we've had some difficulty with one of our products and it'll be next month" been waiting since may. Terrible customer service. Don't reccomend at all.

25 mei 2023
Logo HANX

Antwoord van HANX

Hi Bethany, thank you for reaching out. We're more than happy to issue refunds for delayed orders if requested - please email hello@hanx.co.uk and the customer service team will come back to you. Best, Team HANX

Beoordeeld met 5 van de 5 sterren

The BEST Condoms & New 'Cindy' Toy is Equally Great

I've been a regular buyer of HANX condoms for the last year and I've loved them, so I was excited when they launched their new toy 'Cindy' - let me tell you, she did not disappoint!

Discreet, powerful and lots of fun...I would highly recommend buying one for yourself, or as a present for a partner.

FIVE STARS to HANX

12 juli 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Ahh this review has made our day! Thank you so much for all the love and support - we're so glad to hear that Cindy and the rest of our range are bringing you so much joy!

Thanks again,
Team HANX

Beoordeeld met 1 van de 5 sterren

Item still not received and no customer…

Item still not received and no customer service to contact to chase!

5 juni 2023
Logo HANX

Antwoord van HANX

Hi there, thank you for reaching out! Please email hello@hanx.co.uk with your order number and a member of our customer service team will come back to you as soon as we can. All the best, Team HANX

Beoordeeld met 1 van de 5 sterren

Ordered 4th June, still waiting!

Ordered 4th June. Received an email on 15th June informing me that they had no stock! Supposed to be expecting more stock mid June and that my order should be arriving with me in another month's time. Still waiting. Not the best first experience of Hanx so far.

3 juni 2023
Logo HANX

Antwoord van HANX

Hi Clare,

Thanks for your recent order experience feedback.

Olivia from our customer delight team has been in touch directly with you today to support with your order query. Our team will look into this asap for you.

Thanks,
Team Hanx

Beoordeeld met 5 van de 5 sterren

Love dealing with HANX they are really…

Love dealing with HANX they are really honest decent company very informative about their products and very helpful I will be buying from them again.

11 juli 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

We really appreciate your lovely feedback - it truly means so much to us, and we're so glad you're enjoying HANX products!

Thank you for being part of the HANX gang!

Team HANX 💓

Beoordeeld met 5 van de 5 sterren

Love!

Great range of products, well priced, Excel customer service, there's nothing not to love!

31 mei 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Thank you so much for your lovely review!

It really helps us as a small business, and we're so glad to hear our products are working well for you!

All our best,
Team HANX

Beoordeeld met 1 van de 5 sterren

Still waiting for my order

Still waiting for my order. This is my first order and probably my last. Not impressed at all!

10 juni 2023
Logo HANX

Antwoord van HANX

Hi Chrissy,

Thanks for your recent order experience feedback.

We shared an update regarding your order via email on 28th June 2023. If you didn't receive this or need any further support with your order, please email hello@hanx.co.uk quoting TP and your order number, and the customer delight team will look into this asap for you.

Thanks,
Team Hanx

Beoordeeld met 1 van de 5 sterren

Ordered but no product

Ordered in May, not received product

9 juni 2023
Logo HANX

Antwoord van HANX

Hi Samantha,

Thanks for your recent order experience feedback.

We shared an update regarding your order via email on 7th July 2023. If you didn't receive this or need any further support with your order, please email hello@hanx.co.uk quoting TP and your order number, and the customer delight team will look into this asap for you.

Thanks,
Team Hanx

Beoordeeld met 1 van de 5 sterren

Asking for a review when the item…

Asking for a review when the item hadn’t even arrived ! It’s been weeks since I ordered.

8 juni 2023
Logo HANX

Antwoord van HANX

Hi Jacqui,

Thanks for your recent order experience feedback.

Our tracking report indicates your order was safely delivered on 14th June 2023. If you didn't receive this or need any further support with your order, please email hello@hanx.co.uk quoting TP and your order number, and the customer delight team will look into this asap for you.

Thanks,
Team Hanx

Beoordeeld met 5 van de 5 sterren

Great vegan condoms

Had a subscription from HANX before moving from the UK, and it always arrived on time as expected. And the products are good, it was nice to be able to find a vegan brand of condoms.

1 maart 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Hi Roxana,

Thank you so much for your lovely review!

It really helps us as a small business, and we're so glad to hear our products are working well for you!

All our best,
Team HANX

Beoordeeld met 5 van de 5 sterren

Fantastic fit

Fantastic fit, fantastic feel and fantastic service! Easily the best brand around for safe sex and have changed my sex life so much for the better!

6 juli 2023
Review zonder uitnodiging
Logo HANX

Antwoord van HANX

Thank you so much for your lovely review!

It really helps us as a small business, and we're so glad to hear our products are working well for you!

All our best,
Team HANX

Beoordeeld met 2 van de 5 sterren

It’s taking forever for the order to…

It’s taking forever for the order to come through and no regular updates if it’s still going to arrive when stated. First order as well

7 juni 2023
Logo HANX

Antwoord van HANX

Hi there, thanks for your feedback! It may be you've ordered one of our pre-order items, but please do message hello@hanx.co.uk with any questions and our customer service team will be happy to help. Best, Team HANX

Beoordeeld met 1 van de 5 sterren
Logo HANX

Antwoord van HANX

Hi there! Thanks for reaching out - if you can email hello@hanx.co.uk, our customer service team will be more than happy to help you with this. Best, Team HANX

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer