should be ashamed of yourselves charging an old lady in Horton £95 pounds plus vat to lift a manhole cover to tell her the tanks full which she already knew just wish she had gone with her instincts i... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026. Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank y... Toon meer
Bedrijf heeft geantwoord
Smooth process from start to finish. Great communication throughout. They gave an arrival time and were spot on. Tommy did a great job, he was very friendly and helpful answering all our questions. Ti... Toon meer
We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
S Memorial Dr 7021, 74133, Tulsa, Verenigd Koninkrijk
- happydrains.co.uk
4,5
Uitstekend
363 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Is very bad he can’t work just look be…
Is very bad he can’t work just look be careful whoever use this what ever calls take money not job done for me
16 september 2025
Antwoord van Happy Drains Ltd
Hi Tsewang
Thank you for your feed back.
The engineer has attended and completed works but also has recommended to yourself that as this being a shopping mall and you are situated in the middle that you need to contact the maintenance to trace the pipe work so we can return and carry on with the works required.
We do appreciate your frustration and regret that this experience didn’t meet your expectations.
Kind regards
Happy Drains Ltd
Antwoord van Happy Drains Ltd
Thank you for taking the time to leave us a review.
We really appreciate your feedback. 😊
Kind regards,
Blocked drain cleared quickly
The technician came a day early, which with a blocked drain was just what was needed. He was very efficient and the bill was very reasonable
30 september 2025
Antwoord van Happy Drains Ltd
Hi Crawford
Thank you for taking the time to leave us a review. We are happy to hear that our service resolved the issue.
Kind regards
Happy Drains Ltd
Competent and helpful
Happy Drains were very efficient in producing a drainage report for me, and gave me lots of advice about what to do next. Their representative was keen to ensure a thorough check of all the drains was completed so I was able to confirm to builders the layout of the drains before excavations started. The report was clear and very thorough.
2 oktober 2025
Antwoord van Happy Drains Ltd
Hi Ben
Thank you so much for your feedback and review on the CCTV survey that was completed we appreciate it.
Kind regards
Happy Drains Ltd
Antwoord van Happy Drains Ltd
Hi John
Thank you very much for your positive feedback.
Kind regards
Happy Drains Ltd
Excellent service.
I called Happy Drains in the morning and Luke, a very pleasant guy, came in the afternoon and cleared the block in a few minutes. He said it was a very small block.
23 september 2025
Antwoord van Happy Drains Ltd
Hi Tajdin
Thank you for sharing your positive experience with us. We'll be sure to pass along your kind words to the engineer.
Kind regards
Happy Drains Ltd
Antwoord van Happy Drains Ltd
Hi Alistair
Thank you so much for the 5 star review it is much appreciated.
Kind regards
Happy Drains Ltd
From the initial call to the survey…
From the initial call to the survey being carried out was both friendly and professional. The engineer explained the process and kept me informed me of everything he was doing and when to expect the report.
24 oktober 2025
Antwoord van Happy Drains Ltd
Hi Jean
Thank you for taking the time to leave us a 5 Star review.
We really appreciate your feedback. 😊
Kind regards,
Happy Drains Ltd
Antwoord van Happy Drains Ltd
Hi Mark
We appreciate you taking the time to leave us feedback.
Kind regards
Happy Drains Ltd
Antwoord van Happy Drains Ltd
Hi John
We appreciate you taking the time to leave us feedback. We are happy to hear that you were pleased with the service.
Kind regards
Happy Drains Ltd
Reliable and honest
Excellent service unlocking a drain. Good communication and prompt arrival of the engineer. A very reasonable price which exactly matched the quote. This is the second time I have used this company and I wouldn't go anywhere else.
14 oktober 2025
Antwoord van Happy Drains Ltd
Hi Frances
Thank you for taking the time to leave us a 5-star review.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
Kind regards
Happy Drains Ltd
Worst company ever
Rang for happy drains to come out and unblock drains on property, given a quote for £126 and online says jetting no extra charge. When the two men came out they didn’t bring the jet with them. After an hour they decided they couldn’t sort the issue without the jet so would send someone back out the next day. Didn’t hear any more from them so the next day I called to see what time they were coming. I was told for them to come out it would be £550 after already paying £126 for someone to come and not fix the issue. Eventually they took responsibility and agreed to come out for free for 1 hour. They arrived and wandered round the property, after exactly 60 mins… they couldn’t sort this issue, and blamed the council. Had to get another company to come out, paid more money and the other company unblocked the drain in around 30-40 minutes. The staff from happy drains were clearly incompetent. Never got the money back for a job they couldn’t do! Would not recommend to anyone. We had block drains for 5 days due to them.
3 oktober 2025
Antwoord van Happy Drains Ltd
Thank you for your feedback.
The issue in question was a blockage in the main sewer, which falls under the responsibility of the local water company. As you mentioned, they later attended and cleared it.
You’ve said another company resolved it, which is fine — we’ve always been clear that if you could provide an invoice and report confirming that, we’d be happy to reimburse you. Unfortunately, we haven’t received those details, so we’ve reached something of an impasse.
We do appreciate your frustration and regret that this experience didn’t meet your expectations. Our aim is always to resolve problems efficiently and fairly, and we’re still open to reviewing the matter if you’re able to share supporting information.
Antwoord van Happy Drains Ltd
Hi
Thank you very much for your positive feedback.
Kind regards
Happy Drains Ltd
They arrived within 1 hour of me…
They arrived within 1 hour of me phoning for their help
23 oktober 2025
Antwoord van Happy Drains Ltd
Hi Carl
Thank you for your 5 Star review.
Kind regards
Happy Drains Ltd
Excellent service
Knowledgable staff who were very helpful and went above what was necessary to provide a comprehensive service. I would certainly use happy drains again.
30 september 2025
Antwoord van Happy Drains Ltd
Hi Martin
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Kind regards
Happy Drains Ltd
Efficient
Easy to organise, good communication and the technician who attended the job was polite and sorted the issue.
13 oktober 2025
Antwoord van Happy Drains Ltd
Hi Gokce
Thank you for sharing your positive experience with us. We'll be sure to pass along your kind words to the engineer.
Kind regards
Happy Drains Ltd
Antwoord van Happy Drains Ltd
Hi Theresa
We appreciate you taking the time to leave us feedback.
Kind regards
Happy Drains Ltd
Blocked drains
Came immediately. Knew what he was talking about. Told me long and short term what was happening. No pressure.
29 september 2025
Antwoord van Happy Drains Ltd
Hi Carole
Thank you for leaving us a review and your kind words.
Kind regards
Happy Drains Ltd
Sink blockage quickly cleared
Sink blockage quickly cleared. The chap made sure the blockage was cleared and made sure any mess was cleaned up
22 september 2025
Antwoord van Happy Drains Ltd
Hi Phil
We appreciate you sharing your experience with us. We're so glad to hear that you were happy with the service provided.
Kind regards
Happy Drains Ltd
Impressive service
22 oktober 2025
Antwoord van Happy Drains Ltd
Hi Graham
We appreciate you sharing your experience with us.
Kind regards
Happy Drains Ltd
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