Happyrunsports Reviews 

186
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a problem with product and received response with forward.action plan within 24hrs. Action plan was to the point , helpful, and at no cost to me. Resolution was prompt, however shipping... Toon meer

Beoordeeld met 5 van de 5 sterren

The website was easy to navigate, gave all the information needed for an informed decision and helped to make the process of choosing the e-bike easy. The delivery was faster than I had thought it wou... Toon meer

Beoordeeld met 4 van de 5 sterren

Nice bike. One reason I purchased this was because of the hydraulic brakes. Another reason was because I thought it came with an 18Ah battery. Unfortunately it doesn't. To be fair, in one spot on the... Toon meer

Beoordeeld met 1 van de 5 sterren

Company struggles to complete warranty requests. They will take as much time as possible separating the assemblies to tell you parts are not covered. The company sent me a vehicle that they had no ma... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektromotorenwinkel

Geschreven door het bedrijf

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

186 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,9

Alle reviews

(186)

145 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I purchased a HappyRun G 100 from a…

I purchased a HappyRun G 100 from a buyer on offer up. However, I purchased the bike with no key. I begin to stress thinking I might not get to ride this bike. I contacted HappyRun support and they were able to generate a new key for my bike. They are very professional very helpful and very welcoming. I am not only a happy customer I am overly satisfied and would recommend the HappyRun brand for E Bike for all as one of the best E Bike on the market, especially for places like New York, where police are constantly stopping people on their bikes and confiscating them. HappyRun solves that problem, while still being able to enjoy comfort and speed. This bike is a must have.

19 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

HappyRun Creates “Beefy” G100 Pro

HappyRun G100 Pro

Thank you HappyRun for the chance with my new bike, I plan on using it for errands too. It has a POWERFUL big motor! I appreciate HappyRun for being so innovative and creative finding ways to improve their product because the G100 Pro I bought has a battery equalizer equipped so no aftermarket needs.

The ride is soooo comfortable and smooth with fast responsive speeds as is, no upgrades needed. I love this bike!

My bike comes with a free helmet, chain lock, mirrors and a rear rack on top of the two batteries with a single charger utilizing two cords to charge both batteries at the same time if needed.

I Ordered on November 13th and bike came in a huge nicely packed package on November 18th!

18 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love my happy run

I love my happy run, it’s one of the best investments I’ve ever made. It gets me where I need to be. Top speed 51 miles per hour.

18 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommend this Bike.

Well, first off the bike is just as advertised. Very quick and fast. I needed to have a part replaced they sent me the part quickly. I like the size of the bike and as well as the dual batteries for long rides is awesome. I would really recommend this bike.

17 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Phenomenal Customer Service

I’ve been having many problems with my bike just due to life circumstances and Happyrun service has been very quick and accommodating for my needs. It’s been an amazing experience especially with all the stress lately and I am very happy with their service.

15 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing bike overall

Amazing bike overall. Got to my house very fast which was awesome because I really needed the bike to get to work. Would definitely recommend.

17 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tank G100 Pro

What made a great experience for me was the customer service the answer my questions promptly and we're genuine and helpful the improvements they made to the Tank G100 pro are very good the electrical wiring underneath the seat great Improvement super clean if I had a picture I'd post it well capable of handling 80 amps the switch is replaced with a battery balancer 40 amps * 2* 84 volts this bikes capable of peak over 6,000 Watts xt90 connectors throughout the wiring no Spade lugs used in the wiring good job team

15 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

fast reliable bike

I bought this bike to get back and forth to work and it has been awesome. It’s an 18 mile round-trip and have no issues. I highly recommend this bike.

16 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is a real review

This is a real review. I am honestly not sure why there are so many negative reviews but this company and ebikes are great! When I first ordered it selected the wrong color. I immediately called the company and someone answered right away. The gentleman was able to assist and I got the color I wanted. The shipping was super fast. After I put the bike together I realized I was missing the bolt for the right tire. Again after emailing the company, they responded so quickly and mailed me the replacement which took less than a week. Not only is the customer service TOP TEIR, the ebike is awesome and is just as good or even better than these expensive brands. Get this if you want to save money and still have a awesome ebike.

14 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought the g100 with the gas tank…

I bought the g100 with the gas tank looking battery, and it is by far much better than any other electric bike ive had. The components like disc brakes, adjustable front forks, computer display and the unlock NFC system make it well worth the 1,200$ price i paid.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New g300

Got a g300, came on time. There was an issue with the crank out of the box but customer service sent a new part for it to replace almost immediately. Overall 10/10

13 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a dual battery and dual…

I bought a dual battery and dual motored motorcycle E-bike from Happy Run Sports over a month ago. When I ran into technical issues/difficulties weeks ago, I contacted their technical support department; who not only helped diagnose the issues, but also provided replacement parts covered by their warranty and were along with me each step of the way in resolving the issues. Their technical support department responded in more than a reasonable amount of time and were very helpful. So, I do highly recommend Happy Run Sports to anyone needing an amazing E-bike with a dedicated team that is dedicated to helping their customers!

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far so good

So far so good. My G100 Pro 6000w takes off like a rocket and feels like a small quiet motorcycle. Rides pretty smooth. Not bad for the price compared to an actual new motorcycle.

12 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They sent the wrong battery for the…

They sent the wrong battery for the G300 pro
Have not been able to ride the bike for three weeks now.
There has been no communication from the seller either.

Let me give you strong advice right now ! —do not buy from this company—

2 oktober 2025
Review zonder uitnodiging
Logo Happyrunsports

Antwoord van Happyrunsports

Dear Scott T,

Thank you for taking the time to share your feedback with us.

We fully understand how inconvenient and frustrating it must have been to communicate multiple times regarding such straightforward matters. Please accept our sincere apology for this experience, as it does not meet the high standard of service we are committed to delivering to every customer.

We requested photos to ensure accurate model identification and dispatch of the correct part.We sincerely apologize for this inconvenience.

Your trust in our brand means a great deal to us, and we are genuinely eager to rebuild your satisfaction by providing more efficient, attentive service in the future.

Should you have any further concerns, need additional assistance, or wish to follow up on this matter, please do not hesitate to reach out。
Thank you once again for your understanding and patience. We truly appreciate your willingness to give us the opportunity to improve.
Best regards,

Beoordeeld met 5 van de 5 sterren

Best bike and customer service experience

Best electric bike and dirtbike company out there by far !!!!! I’m so happy I went with this company over every other brand. Happyrunsports is soooo much better than any other brand out there even better then siron brand bikes !!! I can’t say enough about the ppl that work happyrun too !!! From the manager to the HR team, by far the best decision I ever made when getting an electric bike. I first heard of happyrun sports thru a kid at my work who said he had wished he went thru this company when he bought his bike. I took a chance on happy run and my god did I make the right decision !!!! I bought the tank G300 pro electric dirtbike ( orange color ) when I got it ,
it must’ve taken a bump or something in transit cuz the display module was not working properly. I emailed the company from there website and no more then a few days later I heard from them directly and they made it right by sending me a new display free of charge !!!! They have been nothing but pros the entire time and when ur in with happyrun ur in for life and that might sound corny as hell, but it’s the truth,

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am very disappointed with our purchase of the G70 bike and the horrible customer service.

I am very disappointed with my experience with the G70 electric bike. My husband and I along with my 15 year old all contributed to this $1,400 bike for my son's birthday in late July. After spending hours assembling it, it didn't work. I called customer service and they said they would send a replacement part that was supposed to arrive in 5-7 days. Instead it took over two weeks.
When the part finally came, we had to completely disassemble the bike and cut zip ties throughout the bike to loosen the wires and install the new piece. We spent hours trying to put everything back together, with no instructions provided, and we still couldn't get the wires back properly and neatly. Even after putting back together, it was (and still is) messy and not what it should look like after spending that much money. This was beyond frustrating.

To make matters worse, I wrote to the manufacturer five different times. On the third attempt, they asked me to send pictures, which I did, and they said they'd get back to me - but they never did. I followed up twice more and still received no response.
This entire process meant it took over a month before we could even use the bike. Between the poor product quality and the horrible customer service, I would not buy for this company again nor recommend them to others.

15 juli 2025
Review zonder uitnodiging
Logo Happyrunsports

Antwoord van Happyrunsports

Hello customer,

Thank you for sharing your feedback. We’re truly sorry for the frustration and inconvenience you’ve experienced.
We take every concern seriously and are committed to resolving issues quickly and fairly. If, at any point, you feel your concerns have not been fully addressed, we sincerely apologize.

Should you still have unresolved issues or believe anything was handled improperly, please email us directly at support@happyrun.com. Our senior team will review your case thoroughly and work with you until everything is put right.Including compensation or reissue.

Your satisfaction is our top priority, and we’re grateful for the chance to make this right.
Sincerely,
HappyRun Support Team

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