i wasnt expecting much at this price but they surprised me. I must say the watch is like all their advertising its tough, does a bunch of tech and health things and looks really good. speaker louder t... Toon meer
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Great custoemr service! dealt with Johnny because I needed to change my address and he handled it super quick. The watch itself is great too! gps works unreal when im out walking and doesnt scratch ea... Toon meer
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This watch isnt as it seems. It is not unbreakable or durable. In 18 months the strap broke and then it completely just stopped working. When I contacted customer service they offered me a discount th... Toon meer
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Be cautious if buying from the UK - I tried to return this product as website states 90-day money back guarantee but I struggled send this watch back to Australia due to the Australian customs. T... Toon meer
Bedrijf heeft geantwoord
3,1
Gemiddeld
459 reviews
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Great for women too
Love my hard hat watch i got it for mothersday charged it once and its now 12 days without charging and the battery life is down to 50% so much better than my first watch that had to charge every 2 days my hard hat watch is the sports one
10 mei 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Amanda,
Thank you so much for the review!
We absolutely love hearing from customers who are making the switch from smartwatches that need charging every day or two.
Getting 12 days of use and still having 50% battery left is exactly the sort of performance we designed the Sports Watch to deliver.
It's also fantastic to hear that the Sports model is proving that Hard Hat watches aren't just for tradies and blokes on site — they're great for everyone looking for a tough, reliable smartwatch with exceptional battery life.
Thanks again for your support and we hope you continue enjoying it for many years to come.
Johnny
Hard Hat Australia
Broke in water
Literally swam with it for 2 minutes and its just broken, whole advertisement is that it is not only waterproof but chemical proof? I guess not, also the tracking is dismally inaccurate, the app is faulty and always deletes my data, all round bad watches, wouldnt recommend at all
16 mei 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hey Joe,
Johnny here from Hard Hat.
I’ve managed to locate what I believe is your email address and have personally reached out to you directly to help look into this further and hopefully rectify the situation for you.
Please keep an eye on your inbox (and junk folder just in case) and reply when you get a chance, as I’d genuinely like the opportunity to work through this with you personally.
Cheers mate.
Buyer beware ...
Bought this one for my 12yo son. It was a great watch, had no problems with it until it went flat, then it wouldn't turn on again. However, Hardhat resolved the warranty issue quickly for us. 😀 Be aware though that the warranty for manufacturing faults is only 6months.
16 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Belinda,
Really sorry to hear about your son’s watch stopping working.
We genuinely appreciate you taking the time to leave feedback and we never like hearing when one of our customers has a poor experience.
Tech products can unfortunately develop faults over time, but we’d still love the opportunity to look into this further for you and see if there’s anything we can do to help.
If you could please send us an email at support@hardhatwatches.com.au with your order details and attention Johnny, I’d be more than happy to personally review this for you.
Appreciate you bringing it to our attention.
Still not received my order it’s been…
Still not received my order it’s been over a month. Only received the protective glass. Having no contact number to talk to someone is infuriating!!
10 mei 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Sophie,
Really sorry to hear about your experience and completely understand your frustration.
In some cases, accessories such as screen protectors can arrive separately from the watches depending on warehouse dispatch and shipping carriers, however a month is definitely longer than we’d expect and we’d love the opportunity to sort this out for you properly.
I have emailed you and I’ll personally look into this for you and make sure we get a resolution sorted as quickly as possible.
Appreciate you bringing this to our attentoin.
Johnny - Hard Hat
Order #10660
Order #10660
Watch had died after 7 months of light use.
I bought a new charger cable from the website but that hasn’t fixed the problem. £69.95 + £6.95 out of pocket with a watch that won’t turn on or charge and an extra cable.
Not a happy chappy.
Don’t bother buying. Plenty of other options out there for similar money with better reviews.
1 mei 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hey Ryan,
Really sorry to hear this — that’s definitely not the experience we want for you.
If your watch has stopped working like that, even after trying a new cable, we’d absolutely like to get this sorted properly for you.
I have emailed you to personally look into this and organise a replacement for you.
Appreciate you bringing it up — we’ll make it right.
– Johnny
No health readouts
ive had a hardhat watch previously and was quite happy with it until it wouldn't read blood pressure etc so I bought a new one and it will not read my blood pressure etc. I have emailed hardhat and they have made a few suggestions but still it won't read blood pressure etc. Its frustration as you can't talk to someone personally to get answers
26 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Peter,
Thanks for your feedback — and sorry to hear you’re having trouble again, especially after your previous experience. I can understand how frustrating that would be.
I’ve personally reached out to you via email so I can get this sorted properly. We’ll organise a replacement for you and make sure you’re looked after.
If you can reply to my email when you get a chance, I’ll handle everything from here.
Johnny
Hard Hat Australia
Sorted my problems well
I initially had an issue with communication but Johnny had reached out after I expressed my concerns and talked me through everything. His response and action has been fantastic and that's the customer care any good company should have
29 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Bailey,
Really appreciate you raising this — and I completely understand your concern.
We did have a technical issue with our support email over the past week which affected both sending and receiving messages, and unfortunately it looks like you were caught in that — sorry about that.
I’ve checked your order and can confirm it has been received by our warehouse and is currently being processed. It’s due to be shipped shortly, and you’ll receive tracking details as soon as it’s dispatched.
I’ve also reached out to you directly via email to make sure you’re looked after and kept in the loop.
Appreciate your patience — we’ll get this moving for you.
Johnny
Hard Hat Australia
I purchased the Hardhat Smart watch for…
I purchased the Hardhat Smart watch for $139 .After purchasing I decided to check up on this awesome sounding company . First I noticed the watch I purchased was being sent from Union Lucky Returns a known 3rd party Dropship facility in CHULLORA NSW . This immediately raised alarm bells as it clearly states Hardhat is a Gold Coast family company. My watch arrived and I didn’t open the package , I immediately applied for a refund as they advertise ,” if you don’t love our watch we will refund for 90 days “
I was told there would be a 72 hrs delay because they are busy . This changed and never heard back .
This supposed Gold Coast family business sounds dodgy , bad communications .
I put in for a credit card dispute and was immediately refunded my $139 .Hardhat haven’t acknowledged that they have received my unopened package which I know they received via Aus Post Tracking .
MY ADVICE IS
DO NOT BUY A CHEAP CHINESE WATCH FROM HARDHAT AS THE SAME WATCH IS AVAILABLE FROM BLACKVIEW FOR $71 AND IVE ALSO SEEN IT ON TEMU FOR $40:.
28 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi there Allen,
Thanks for taking the time to share your experience — I’m sorry to hear how this played out.
Just to clarify a couple of points — we are absolutely a Gold Coast-based business.
In regard to your refund, I can see that this has already been processed, but I do apologise for the delay in communication. That’s not the standard we aim to provide.
On the product side, our watches are manufactured to our specifications and branded accordingly — while there are similar-looking products online, we can’t speak to the quality or legitimacy of those.
I’ve also reached out to you directly via email to follow this up and make sure everything has been properly resolved.
Johnny
Hard Hat Australia
Packaging was simple but the watch…
Packaging was simple but the watch inside was spotless. No scratches, no marks. Exactly what I ordered.
25 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Appreciate that, Martin!
Glad to hear everything arrived spot on — that’s exactly how it should be.
Enjoy the watch, mate!
Johnny Hard Hat
Wore it to a work event and someone…
Wore it to a work event and someone asked where I got it. That was enough for me to leave a review.
21 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Love that, James 😂
Nothing better than getting asked about it in person — that’s what it’s all about.
Appreciate you taking the time to leave a review, legend!
Delivery was quick
Delivery was quick, maybe 7 days to France. The finish is clean and it feels like it cost more than it did.
20 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Appreciate that, Dave!
Glad to hear it landed quick and that the quality lived up to it — that’s exactly what we’re aiming for.
Enjoy the watch, mate!
Hard hat big rig bad dig.
Brought the hard hat big rig for my son for his birthday and only lasted a week before it wouldn't work, received a replacement and not working either. Wouldn't recommend these to any one.
9 maart 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Michelle,
Really sorry to hear this — especially after already receiving a replacement. That’s definitely not the experience we want for you or your son.
I’ve personally reached out to you via email so I can step in and get this sorted properly for you. We’ll make sure you’re looked after and find a solution that works.
If you can reply to my email when you get a chance, I’ll handle everything from here.
Johnny
Hard Hat Australia
Third watch from this site
Third watch from this site. Each one has been consistent quality. This one might be my favourite so far.
17 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Appreciate the continued support, Samuel — third one, that’s unreal!
Love hearing they’ve all been consistent for you, and even better that this one’s your favourite so far. Thanks again for backing us 👊
Cheers,
Johnny
I purchased a 2-for-1 watch package
I purchased a 2-for-1 watch deal and only received one item—the second watch never showed up.
I’ve emailed multiple times and have been completely ignored. Customer service is an absolute joke. No replies, no updates, no accountability.
Then they have the nerve to claim they tried contacting me? That’s complete rubbish. My email works perfectly fine and is checked daily. I’ve even sent another email and, surprise surprise, still nothing.
At this point, this feels like nothing more than a scam. Take people’s money and disappear.
Avoid this company at all costs. I would not recommend them to anyone.
3 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Jeremy,
Thanks for your feedback — I’ve taken the time to look into this for you.
I can see our team did attempt to respond earlier, however the email wasn’t successfully delivered as your inbox was full at the time. We’ve since followed up again and requested confirmation of your shipping address so we can get the second watch sent out to you as soon as possible.
Just to reassure you — this isn’t something we’d ever leave unresolved, and we’re ready to get this sorted for you straight away.
Once you confirm your details, we’ll have the second watch on its way without delay.
Johnny
Hard Hat Australia
Got a few compliments wearing this out…
Got a few compliments wearing this out on Saturday. Didn't expect that. Simple watch but it has a presence.
16 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Haha love that, Finlay.
They’ve got a bit of presence about them hey! Simple, but they stand out. Appreciate you jumping on board mate 👌
Did it help with the ladies....? Haha. Enjoy mate!
— Johnny, Hard Hat Australia
Not particularly durable at all.
It is important to stress that this review is not aimed at any staff, packaging, postage or anything like that.
I got the sport model in January as the price was good and the both the weight and functionality suited me - although it is important to add that it is very basic and some of the personal health data it gives is just not accurate.
I normally work in some areas where you need something more rugged and this seemed like a no-brainer. Within a few days the bar that holds the strap came out while I was walking but was fortunate to see it. It was an early red flag but I liked it and cracked on. A few days ago the bar snapped completely and that was tha. It hadn't been dropped, hit or whatever else etc and it feels like a let down.
The advert with a track vehicles going over the watches to prove durability just seems a bit amusing now.
15 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Thanks for taking the time to write this out, TK — genuinely appreciate the honest feedback.
Really sorry to hear about the strap bar issue, that’s frustrating and not what we want for anyone, especially when you’re relying on it in tougher work environments.
Totally get your point as well — if something’s marketed as tough, it needs to back it up in real use. I'd just like to add that the sports model is not made extra tough like the other watches.
If you’re open to it, shoot me an email at support@hardhatwatches.com.au
and ask for Johnny — I’ll personally jump on this and get it sorted properly for you.
We back our gear and I’d like the chance to turn this one around.
— Johnny, Hard Hat Australia
Ordered on a Monday
Ordered on a Monday, arrived by the following weekend. Looks exactly like the pictures. Simple and sharp.
15 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Love that, Demi.
Quick delivery, exactly how it should be. Thanks for the support!
— Johnny, Hard Hat Australia
The weight is what got me
The weight is what got me. Solid on the wrist, not one of those light plastic feeling ones. Good buy.
14 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Spot on, David.
We built these to feel solid on the wrist. Glad it’s ticking the boxes for you 👊
— Johnny, Hard Hat Australia
Bought this for my brother and he…
Bought this for my brother and he hasn't taken it off since it arrived. Clean design, nothing overdone. Really happy with it.
13 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
That’s what we love to hear, Ramona!
Sounds like you nailed the gift — once it’s on, it tends to stay on 😄
Appreciate you backing us!
— Johnny, Hard Hat Australia
Arrived in 6 days to Birmingham
Arrived in 6 days to Birmingham. Strap needed one adjustment and then it sat perfectly. Wearing it daily now.
12 april 2026
Review zonder uitnodiging
Antwoord van Hardhatwatches
Hi Alex,
Thanks for the review — great to hear it arrived quickly and you’ve got it fitting perfectly.
Even better that it’s getting a solid daily run 👍
Appreciate the support!
— Johnny, Hard Hat Australia
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