The Good and the Bad as I See It
Addressing the most important question, yes, I have gotten paid. I've made over $20,000 in payout requests and have gotten all of it without incident. The verification process was a little annoying but not out of step with elsewhere. Given the expenditures in advertising and in the website and given the legal oversight and local legal exclusivity, I doubt this site's strategy is just to steal people's money.
Given the number of customers, I wouldn't give too much weight to some of the other gripes about the casino being rigged. You see a couple of unlucky people throwing that accusation around against every gambling establishment.
The better question is how good of a place is this to actually play? My personal experience was that when you first open an account, there is a daily inducement to try to get you to login each day. Outside of your typical first bet bonus, this would typically come in the form of boosted odds propositions. A typical day's offerings would usually be a few "boosts" that were still -EV bets because they were on sucker propositions like SGP, but also 1 to 3 bets where the player had the advantage. The boosts most likely to be +EV were the simplest ones - 1 market. Parlays would add vig to each leg to offset the boosts. It would not be hard to get say +160 on a boost where the true (no vig) market value would be +150. The problem was that the wager limits were always small. $25 to $50. Basically, Hard Rock grooms people to login each day and uses these boosts to profile who can figure out which boosts are +EV. I got my wagering limits crushed pretty quickly. Further, these opening boosts are phased out quickly for competent players.
The regular, day-to-day odds are not good. Frankly, the vig is sometimes even worse than -110/-110 on major markets (never better) and the odds are very unopinionated and therefore hard to exploit.
The location tracking is a little annoying but frankly works better than other places I've seen it.
It is nice to be able to do ACH transactions directly with your bank.
This push towards legal gambling with sites like this is not going to help the welfare of the sites that allow it.
Maybe if this site did not waste its money paying Post Malone, its odds would be better.
Mathematically, the reward points you get move the needle very little.
With my wager limits crippled and all boosts disabled for me, I have stopped playing here.
