Ordered some studs for clothing which were great and exactly what we needed. The items are coming from China so the delivery can take a bit longer and is using Relay service. The customer service were... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Harfington are great to deal with. I ordered the wrong cover and Betty was absolutely fantastic in assisting me change the order to the correct product. She was attentive and I could not ask for more... Toon meer
Bedrijf heeft geantwoord
Ordered some weather stripping door seal tape, and according to Shop, has been delivered on the 6th October… but not to us (in the UK) but to somewhere called Derby in Wichita! Would like a full refun... Toon meer
Bedrijf heeft geantwoord
Doing a small prototype project and needed a handful of bits and decided to try Harfington, and paid right away. FOUR WEEKS later, no stuff. Not even a tracking number. They sent me an email during... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
3,6
Gemiddeld
407 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Took the company 2 weeks to ship
Took the company 2 weeks to ship the product and another 2 weeks shipping time. If you order from the better be willing to wait a month plus to get it. I still don’t have my purchase and the tracking numbers don’t work. I have no idea when I’ll get it.
31 augustus 2025
Antwoord van Harfington
Hi Roman,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Part fit well
1 september 2025
Antwoord van Harfington
Hi William,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Never received my items
15 augustus 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Igor,
I'm sorry to hear that you're not 100% satisfied with this.according to your user name here,we could not find out your info in our backend.can you please send email here : info@harfington.com
our customers service team will follows up this issue.sorry for this inconvenience.
Best regards,
Harfington
Delivery took two weeks
Delivery took two weeks, which wasn't mentioned on the website. Parcel arrived broken.
3 september 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Wolfgang,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
quickly found what I needed
quickly found what I needed. price was great. easy checkout.
31 augustus 2025
Antwoord van Harfington
Hi Rhonda,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
My order still hasn’t arrived after 2…
My order still hasn’t arrived after 2 weeks! And no tracking number was provided! It just say unfilled order
29 augustus 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Customer,
I'm sorry to hear that you're not 100% satisfied with this.due to we could not find out your transaction details,can you please send the email with your transaction id here?info@harfington.com
our customer service team will takes charge of this.sorry for this inconvenience.
Best regards,
Harfington
Glad I Purchased
Relatively quick delivery considering the product came all the way from China. I did not realize that this was the case when I placed my order (my fault).
APPEAR to be quality brushes but have yet to use. Immediately shipped 1/3 of my order to a friend. Pehaps in a couple of weeks my friend and I can better express our opinion on quality, but for now, at first inspection, the product looks great. And well-treated (with an oil of some sort) to prevent rusting.
1 augustus 2025
Antwoord van Harfington
Hi Gregory,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Excellent price for product but...
Excellent price for product, it was shipped to U.S. no problem, delivery company had typo in address, took almost two weeks to contact me, still hasn't resolved the problem. Not specifically a Harfington problem, but they control the delivery company, so it reflects on them.
Edit: I do understand that you don't instruct the logistics company how to operate; what I meant by "control" was you decide who to use.
28 juli 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Chris,
I'm sorry to hear that you're not 100% satisfied with this.actually,logistics company does not reflect on us.therefore,we try our best to follow up this issue.due to we could not find out your transaction details,can you please send the email with your transaction id here?info@harfington.com
our customer service team will takes charge of this.sorry for this inconvenience.
Best regards,
Harfington
Antwoord van Harfington
Hi Matt,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
It is a little early
It is a little early. All you have done so far is say that you have the product in stock and take my money. Let's review after the product is in use, shall we?
1 augustus 2025
Antwoord van Harfington
Hi Bryan,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Order was good
The 100mm binding posts had excess paint in the threads. The screws would not bite and I thought the thread on the posts were bad. These were fine after I realized I would not cross thread them.
Otherwise the order was good, and I'll order from you again
29 juni 2025
Antwoord van Harfington
Hi Daniel,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
It was on time and exactly what I…
It was on time and exactly what I ordered thank you very much I will definitely order from you again.
1 juli 2025
Antwoord van Harfington
Hi Samuel,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
It was easy and quick to find what I…
It was easy and quick to find what I needed. Ordering was easy as well. Harfington accepts PayPal which is my default payment scheme. This company was easy with which to do business!
1 juli 2025
Antwoord van Harfington
Hi Alan,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Racing tow straps
Everything was so easy to find. They had the same colors i was needing.
1 juli 2025
Antwoord van Harfington
Hi Teresa,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi George,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Abre,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Gear shift
I ordered a gear shift and did not receive it yet..they said they delivered it in my mailbox but both
26 mei 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Bernice,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team said your package is shipping to your location,not delivered yet.I think it was misunderstanding.and they contacted you again,please noticed your inbox,sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Bad customer service
I ordered a piece for my car, and payed 80 usd for a delivery express and 30 usd for the piece, after 1 month and after 3 email received from the service customer i still waiting my order and they don't reply anymore, really bad review for my personal experience
29 mei 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Simone,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Package shows delivered
Package shows delivered. It has not. Tracking number is not USPS. VERY FRUSTRATED. Please help. Would give fewer stars if none was available
22 mei 2025
Antwoord van Harfington
Hi Chuck,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,and gave the c correct tracking number to you.plz check it.sometime mail run into spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington
Not in stock, slow dispatch & under supplied.
I Ordered 30 qty of an I stock item on 3/5 with express international shipping.
Turns out the Item was not in stock so had to wait for back order.
As a result the item was not dispatched until the 10/5 which arrived 13/5 somewhat defeating the purpose of the expensive postage.
Only 12 of the 30 qty were supplied. I emailed Harfington only to be called a liar by Grace.
My question however was how did you supply 30 when they came in packets of 12? Did you split a packet??
The issue hasn’t been rectified.
Scamming Chinese!
15 mei 2025
Review zonder uitnodiging
Antwoord van Harfington
Hi Muhammad,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington
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