The Oaks Crematorium Reviews 

432
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful setting for my mums funeral. We loved the open plan windows looking out onto a wooded area, with birds and squirrels. Very tranquil. Great location and lots of parking. Very happy with e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The funeral for my daughter was held at the Oaks. She loved birds so she would have been delighted to see a woodpecker and other birds through that wonderful large winding looking out onto the grass a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful, peaceful, private country setting with many squirrels and birds visible through the enormous windows during the service. Excellent modern facilities plus loads of parking. Good technical su... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff were so respectful and professional. They supported my family during a very difficult time and made the whole process much easier from instructions carefully on how the men carry the coffin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Crematorium
  2. Begraafplaats
  3. Begrafenisondernemer
  4. Uitvaartcentrum
  5. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Set in 8.5 acres, The Oaks Crematorium is surrounded by beautiful ancient semi-natural woodland and wildflower meadow, providing a picturesque setting for the Crematorium building which has been sensitively designed. As well as creating a space that is relevant for all cultures, ages and beliefs, it provides a tranquil sanctuary for the bereaved, inspired by its natural setting.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

432 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(432)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Calm and peaceful

The crematorium building is beautifully set with it's llarge windows overlooking an area where there were squirrels an birds in abundance giving a very calming atmosphere.
The picture we chose was displayed in two places making it visible to island the music was played at a suitable volume whenever it was expected. All in all a peaceful place to be on such a sad occasion.

13 december 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Mrs Adams

Thank you for taking the time to leave a review and for you kind comments regarding our site. We are pleased that your found The Oaks to be such a peaceful place.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

The whole set up is good

The whole set up is good.
Would every use the word great but the large window and garden
Is a blessing.

11 december 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Sue

Thank you for taking the time to leave a review and for your kind comments regarding the site. We take pride in our site and any feedback is gratefully received.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Perfect in every way

Perfect in every way

18 november 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Petra

Thank you for taking the time to leave a review. We are pleased that your service at The Oaks was so perfect.

We will pass on your kind words.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Good venue calm and well maintained…

Good venue calm and well maintained clean and staff good

21 november 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Valerie

Thank you for taking the time to leave a review and for your kind comments regarding our site and staff. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Nice setting looking out on the gardens…

Nice setting looking out on the gardens with the birds.

19 november 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Thank you for taking the time to leave a review. We are pleased that your enjoyed the view of the gardens and the birds at The Oaks.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

A beautiful setting with a respectful…

A beautiful setting with a respectful and dignified reception. Highly recommended

20 november 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear John

Thank you for taking the time to leave a review and for your kind comments regarding our grounds and colleagues. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

It was the perfect service in a perfect setting

It was the perfect service in a perfect setting. Everything went according to plan and without hitch. There were so many people attending the service that many were standing. The music was the versions I requested, and faded out when necessary. I cannot fault The Oaks.

19 november 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Thank you for taking the time to leave a review. We are pleased that your service at The Oaks was so perfect and everything went according to plan.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly.

Very helpful and friendly.

2 augustus 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Mrs Ford

Thank you for taking the time to leave a review. We are pleased that our colleagues at The Oaks were so helpful and friendly.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

The whole service went very well

The whole service went very well. All the video’s were organised correctly as we had our mum playing the piano herself with pictures on video, as I felt that is what she would have wanted. Everyone me was ver y helpful and friendly in the phone when I was organising the service.

22 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Ms Limb

Thank you for taking the time to leave a review. We are pleased that our colleagues at The Oaks were so helpful and friendly whilst organising your mum's service.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Lovely surroundings

Lovely surroundings, helpfull staff,i found the whole experience far better than other local crematoriums .....

25 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Angela

Thank you for your kind comments regarding our grounds, site and staff. These will be communicated out to the team.

Kind regards

Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Funeral company were wonderful

Funeral company were wonderful, personable and professional.

24 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Cindy

Thank you for your kind comments regarding our colleagues. These will be communicated out to the team.

Kind regards

Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Beautiful surroundings

Beautiful surroundings. Very attentive staff. My Mum would've loved it.

22 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Amanda

Thank you for your kind comments regarding our grounds, site and staff. These will be communicated out to the team.

Kind regards

Emma Connors
Head of Crematoria and Burial Grounds



Beoordeeld met 1 van de 5 sterren

Not what you expect when dealing with the worst time of your life

Although the site for my husband's funeral was nice enough the marketing literature sent within a week of the funeral for me to buy an entry in the book of remembrance or purchase a memorial orb which was followed by an email a week later requesting a review is disdainful and disrespectful.

25 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Mrs Swatton

Thank you for sharing your feedback. We’re deeply sorry for any distress our communication may have caused during this difficult time. While we respect your preference for no further contact, please know that we’re here if you’d like to discuss your review in more detail. If you’d like to speak with a manager, please feel free to reach out to The Oaks directly and ask for Rachel, our Team Manager.

Kind regards

Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Wonderful peaceful location

Wonderful peaceful location, discrete service. Beautiful natural surroundings allowing gentle tranquility at such a sad and difficult time for our family. Dad was gently sent on his journey as close to nature as is possible away from the hustle and bustle of the everyday. Gave us the chance me to remember him with dignity and love.

29 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Sandra

Thank you for taking the time to leave a review and for your kind comments regarding the service and surroundings. We are pleased that it gave you the chance to remember your dad with dignity and love.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

The Oaks is a beautiful and peaceful place to say farewell

The Oaks is a beautiful and peaceful place to say farewell to your loved one, the ceremony was lovely, with a visual tribute of photos and music which made it so special. Thank you to everyone, and especially to our celebrant Gary Orchard.

24 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Pamela

Thank you for taking the time to leave a review. We are pleased that found The Oaks to be such a beautiful and peaceful place to say farewell to a loved one.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

THE PERFECT ENDING

The staff could not have been any more helpful and compassionate. The inside of the chapel is lovely but the windows looking out to the beautiful surroundings give you a sense of peace during the service. The perfect ending to my husbands final journey.

10 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Thank you for taking the time to leave a review and for your kind comments regarding our grounds and staff. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 5 van de 5 sterren

Excellent throughout.

9 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Daphne

Thank you for taking the time to leave a review. We are pleased that our colleagues at The Oaks were able to offer the best care, support and experience.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds

Beoordeeld met 2 van de 5 sterren

We weren’t told about additional costs…

We weren’t told about additional costs until I had made final payment

10 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Karen Fraser

Thank you for your review, I am sorry to hear your concerns about unexpected additional cost. Rachel the manager of The Oaks will be in contact with you to understand what has happened in more detail as we aim to be fully transparent with all our charges.

Kind regards
Emma Connors
Head of Crematoria & Burial Grounds

Beoordeeld met 5 van de 5 sterren

Very well organised and a lovely setting

Very well organised and a lovely setting

10 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Sean

Thank you for your kind comments regarding our grounds and staff. These will be communicated out to the team.

Kind regards
Emma Connors
Head of Crematoria and Burial Grounds


Beoordeeld met 4 van de 5 sterren

Mum's funeral

The Oaks made my mum's funeral a time of peaceful and reverent reflection. The staff were very friendly and professional.

7 oktober 2024
Logo The Oaks Crematorium

Antwoord van The Oaks Crematorium

Dear Ian Dickinson,

Thank you for taking the time to leave a positive review.
We are pleased that our colleagues were able to offer the best care, support and experience during this sad time.

Kind Regards
Emma Connors
Head of Crematoria & Burial Grounds

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer