App isn’t working so I can’t log in to see where iam with payments,which I believe the debt should of been paid a while ago but they are still taking payments weekly
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Received a claim to pay within 24h without any background information. No information what is it about and a claimant person I've never heard of and without any information on where to figure out deta... Toon meer
Absolute waste of money! My husband was owed unpaid wages of just over £1300 and contacted ACAS who eventually recommended HCE Group after a failed settlement agreement. Not very regular updates and... Toon meer
This company sent a Bailiff Mr Marvin Thomas round to collect a debt. He showed no ID, no paper work or gave no receipt when I paid. Then he lied about the cost as added £525 himself to the fee tellin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
High Court Enforcement Group (HCE Group) is the largest independent enforcement company in England and Wales, with a combined experience of over 250 years in High Court enforcement and more authorised High Court Enforcement Officers than any other. We recover money judgments (CCJs) and commercial rent arrears (CRAR) and property for commercial and residential landlords. We operate throughout all of England and Wales.
Contactgegevens
Marine House, 2 Marine Road, LL29 8PH, Colwyn Bay, Verenigd Koninkrijk
- 08450 999666
- clientservices@hcegroup.co.uk
- hcegroup.co.uk
Heeft 52% van zijn negatieve reviews beantwoord
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App isn’t working so I can’t log in to…
App isn’t working so I can’t log in to see where iam with payments,which I believe the debt should of been paid a while ago but they are still taking payments weekly
Received a claim to pay within 24h…
Received a claim to pay within 24h without any background information. No information what is it about and a claimant person I've never heard of and without any information on where to figure out details.
I'm in the process of pursuing a…
I'm in the process of pursuing a judgment against a landlord and agency and am very pleased with the work of HCE so far and might be using in the near future when a judgement is made. Some of the negative reviews seem one-sided — we would like to see more perspective from clients who are trying to recover what they are owed. These companies are doing their job professionally, and HCE is handling it effectively. Keep up the good work — I will be a client as well!
And for the people calling them bullies; I am laughing would you ever pay your debt if someone was sweet to you. You guys make me laugh; someone sued you because you owed them money and you did not pay; this is when these guys came in to help. And looking at these reviews; they are amazing at it 'legalized gangsters' love it haha!!!
⭐ 0 star – Deeply disappointing enforcement service
I instructed HCE Group to enforce a High Court writ. Instead of effective enforcement, I experienced prolonged delays, inadequate action and consistently poor communication.
Correspondence was repeatedly met with negative replies. When matters were formally escalated, the same generic and templated responses were recycled rather than any meaningful investigation or resolution taking place, instead deflecting the blame back on to me
Most concerning was the lack of diligence in enforcement activity. Information and addresses were provided well in advance for highly evasive debtors, yet obvious enforcement steps were either delayed or not taken at all. The overall pace was so slow that it allowed the defendant to evade enforcement, directly undermining the purpose of the writ.
There was a clear absence of urgency, ownership and accountability throughout. As a claimant, I found myself having to chase progress and correct basic issues something no client should have to do when paying for professional enforcement services.
The outcome was wasted time, increased stress and avoidable cost. This was not the level of service expected from a High Court Enforcement company and I would not use HCE Group again.
Prospective claimants should be aware that delays and inaction during enforcement can permanently damage recovery prospects.
Very swift in recovering a large debt…
Very swift in recovering a large debt (in full). My account manager Gemma was very helpful. Thank you
Scammed me of an additional £1000 the…
Scammed me of an additional £1000 the week before Christmas. I have 2 very young children. Luckily my sister is a solicitor so we are going through the process of recovering for unlawful additional costs. Within 10 minutes of being at my property the doubled the original debt. Disgusting.
Worst company ever they don’t have your…
Worst company ever they don’t have your interest at heart. Do not use them find a better enforcement company
Get my money back within one month
Get my money back within one month
Scum
Scum. Don’t give them a penny. They have no power and forge paperwork. Tell them to go away. Animals
Looking at the online reviews have…
Looking at the online reviews have confirmed for me, that I shouldn't use this company and won't be!
Not very good bailiffs !!!
I hired HCEG to enfoce a judgement claim of £5270 against a former tenant in January 2025.
Initially there were some problems due to the Court, but these were eventually overcome and I was looking forward to some swift action, but they have not been very proactive.
Having been told that the Debtor had moved they informed me that they had been unable to trace her.
I then hired a separate tracing agency who found her new address very quickly.
I gave this to HCEG on the 27.6.2025 and it was not until 5.8.2025 that they attended and were unable to confirm occupancy, but did not suggest what to do next.
I then sent a recorded letter to the new address and the Debtor signed for it. Why could they not have done this ?
I sent this to them and am still awaiting a response !
They are not the greatest bailiffs !!!

Antwoord van High Court Enforcement Group Ltd
Basically our law our courts part of…
Basically our law our courts part of this guvked up system letting these thieves loot people charge them in reasonable fees no help for public cruppted judges which are crupt and belifes which eat and feed to their families I hope they stay cursed I hope they suffer same way they do to others

Antwoord van High Court Enforcement Group Ltd
Agentes ce-agency.co.uk incumplen contrato y no realizan la recuperacion de fondos, dejan de comunicarse
Me contactaron unos abogados de Hce-agency.co.uk quienes manifestaron que ellos se encargaban de la recuperación de fondos ante un fraude realizado por la compra de un paquete vacacional, envié toda la documentación requerida y s me informaron que el dinero fue rastreado y que podía recuperar dichos fondos. Me orientaron para crear la billetera BINANCE para trasladar los fondos que permanecieron por un breve tiempo luego me pidieron crear otra billetera llamada CUSTODY PLATFORM para resguardo temporal de los fondos en criptomonedas, en ese momento me solicitaron un pago de 205 US que fueron pagados convertidos en criptomonedas a la misma billetera, luego del pago los fondos recuperados pasaron a esta billetera en un proceso que demoró un mes. Para realizar la transferencia me solicitaron el pago de impuestos ya que según ellos los fondos se encontraban en EEUU ya que era un requisito para transferir a mi cuenta dichos fondos. Cuando realice el primer pago de impuestos solicitado por el agente Daniel Torres a cargo de mi caso pague el valor de 3.62% equivalente al monto de los fondos un total de 1338.95 dólares, desde mi billetera digital y convertidos a criptomonedas. Otro agente llamado Nicolas Ortega se encarga de mi caso porque el anterior se encontraba mal de salud quien informa que con este pago que depositarían los fondos a mi cuenta del Banco de Perú. Ellos enviaron los fondos a un banco italiano sin mi consentimiento, este banco solicitaba el pago de 1750 dólares por la conversión de fondos en criptomonedas a la moneda nacional que depositarían en mi cuenta, luego realizar el pago, el banco solicita el número de ITIN. Los abogados solicitan un nuevo pago para completar el 7.39% con ello si se obtendría el número de ITIN.
Se completa el segundo pago de impuestos de 1488 dólares, sin embargo, me enviaron una notificación diciendo que no era posible la transferencia de los fondos porque el primer pago del 3.62% ya no figuraba en el sistema y que había sido reembolsado, por ello me solicitaban un nuevo pago de 1488.95 US, esta confusión fue informada en un correo. Cuando solicito información al abogado, este me dice que es error del abogado anterior y por lo tanto no se puede hacer nada. Ante ello he solicitado la devolución de los pagos de impuestos y ellos se niegan a acceder a mi solicitud ya han pasado más de 9 semanas y no tengo ninguna información aclaratoria de parte de la empresa, no se comunican ni desean asumir su resónsabilidad

Antwoord van High Court Enforcement Group Ltd
Don't waste your money
Absolute waste of money!
My husband was owed unpaid wages of just over £1300 and contacted ACAS who eventually recommended HCE Group after a failed settlement agreement. Not very regular updates and when they did come through it was just to advise that they had sent the debtor an email, letter or text message, they might have visited once. Managed to get one payment of £200 which they deducted some fees from, after about a year they gave up and closed case. Whatever your expectations are of this company, don't expect to get your money.
Received a letter today regarding…
Received a letter today regarding debts. Re Craig Lundie
I rang to offer a payment plan. This was declined as they have to come to my property to enable this.
I am insolvent with no assets. So a complete waste of time.
This is my elderly parents house they do not need this stress.
A set of bullies out to fleece you.
I am not a criminal but a victim of people abusing me financially.
They just increase an already unpayable debt and exacerbate the situation
The property is not mine it belongs to my elderly parents.
They do not need the stress.
I am effectively homeless so they are allowing me to stay there for now.
So as I say pointless and totally unnecessary
I have no assets at all. I am a victim of non payment myself but I am treated like a criminal

Antwoord van High Court Enforcement Group Ltd
Insisting they are having to come to my…
Insisting they are having to come to my mother’s property ( I have been homeless and live with her)
Emailed an offer to repay and email back to say they need to visit me!!!!
Why??? When I have offered them an offer of repayment????
Shysters

Antwoord van High Court Enforcement Group Ltd
Disgraceful
Arrived at a relatives house demanding money or goods, quite rude, threatening. Disgraceful behaviour and totally unnecessary to frighten people like that. Should be ashamed of themselves

Antwoord van High Court Enforcement Group Ltd
Im so confused
I got a random letter 2 days ago saying i owe £650 on a car i bought 2 months ago, perfect. Anyways its now monday i have been waiting on the phone for an hour. U threatening to send bailiffs to my house least u could to is answer the phone. Melts
*Update so been on the phone line for 2 hours, no response. Phone cut off, then same thing again for another 2 hours. Then get a text message and email saying they are coming to my house tomorrow. How is this even legal i got a letter saying they are coming 2 days ago and over the weekend when they are closed so couldnt even do anything. Now they are coming to my house tomorrow. Shame absolute bullies

Antwoord van High Court Enforcement Group Ltd
Mr Marvin Thomas is a thief
This company sent a Bailiff Mr Marvin Thomas round to collect a debt. He showed no ID, no paper work or gave no receipt when I paid. Then he lied about the cost as added £525 himself to the fee telling his company i had refused to pay so he had started to take goods which never happened. Luckily it's all recorded and I will be taking the matter further and doing them for theft.

Antwoord van High Court Enforcement Group Ltd
If your going to use this company to…
If your going to use this company to try to get your money back make sure you have at least 3-4 months spare because despite saying they have a good relationship with the court that’s the amount of time it takes for them to get the writ. I would really consider using another company because the amount of time it takes to get a writ and go through the frustration of waiting when time is crucial isn’t worth the headache. I had to give them a star but it diddn’t even warrant one star

Antwoord van High Court Enforcement Group Ltd
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