healthylife.com.au Reviews 

27
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

The same product was much cheaper at Chemist Warehouse in town that purchasing from here . $45 for the tablets with Healthylife vs $26.99 locally. Very disappointing and I will not be supporting them... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is a great company. I've ordered from them many times and the shipping is very fast, usually it comes the next day. One thing I like is when an item is out of stock, they don't hound you for a su... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered my Yana Pregnancy Prevention Pills with them on 9th of August 2023, but till now after 2 weeks, I still not receive it. I continue contacted them through Email, but no response, neither no t... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently bought some pharmaceutical medicine from Healthylife.com.au after comparing different online options and checking reviews to see if its legit. All good, delivered on time and long expiry date... Toon meer


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

27 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,7

Alle reviews

(27)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

The same product was much cheaper at…

The same product was much cheaper at Chemist Warehouse in town that purchasing from here . $45 for the tablets with Healthylife vs $26.99 locally. Very disappointing and I will not be supporting them for future.

10 september 2026
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Thanks for your feedback, Katie!

We understand that price is an important consideration when choosing where to shop, and we’re always striving to remain competitive while delivering a great range and customer experience.

A member of our team will reach out directly to see how we can help.

We also welcome Price Match requests before placing an order, as this gives our team the best opportunity to review and assist at the time of purchase.

We appreciate you bringing this to our attention and hope we can provide a better experience for you in the future.

– Team Healthylife

Beoordeeld met 5 van de 5 sterren

Fast shipping.

This is a great company. I've ordered from them many times and the shipping is very fast, usually it comes the next day. One thing I like is when an item is out of stock, they don't hound you for a substitution like some companies do, which delays the order. They simply refund and send it straight away.

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Plastic free!

Prompt delivery, which is what I needed! And I'm especially impressed that there was not a skerrick of plastic in their excellent packaging - thanks for that!

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good customer experience

Recently bought some pharmaceutical medicine from Healthylife.com.au after comparing different online options and checking reviews to see if its legit. All good, delivered on time and long expiry date. WIll use again

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sells expired supplements

Just a warning to check expiry dates on any supplements purchased from this company. I purchased Green Nutritionals Astaxanthin 12mg from Healthy life around 3 weeks ago and have been taking them every ever since. Today I just happened to notice that the expiry date on the jar was almost 8 years out of date. Yes that's right these capsules I'd been taking expired in 2018! What a massive breach of consumer trust. This is absolutely appalling! I have emailed the company and will be waiting to see how they can explain this. I also expect a full refund and am seriously considering reporting them as who knows how widespread this practise is for them. So buyer beware and if you purchase anything from these guys check the expiry date first.

27 februari 2026
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

We’re very sorry to hear about your experience and the concern this has caused. This is not the standard we aim to deliver, and we completely understand your frustration.

Healthylife has strict stock rotation and expiry controls in place to help prevent situations like this, which is why we are taking this matter very seriously. Following further investigation with the manufacturer, we’ve confirmed this was due to a printing issue on their end, and we apologise that this was not identified by our team prior to dispatch.

Our Customer Care Manager has been in contact to arrange a replacement product to help resolve this for you.

We truly appreciate you bringing this to our attention, as feedback like this helps us identify gaps and improve our processes to better support our customers - Team Healthylife

Beoordeeld met 5 van de 5 sterren

Healthylife is great!

I only just discovered healthylife while searching for a variety of different supplements. Im impressed with their range. I like the access of information they have on every items page including information, directions and ingredients. Some other sites are messy and or have limited information. You can also use your everyday rewards and receive points. Most of the items i needed had good sales too. Delivery is super quick. I've received both my orders within 48 hours. Ill use healthylife for everything i can.

4 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Healthylife order

We ordered 6 tulsi boxes of peppermint teas but received 6 teas that were not peppermint.
A recent update on my original 1 star negative review, the owner of Healthy life contacted me and offered a 50 percent refund for the incorrect teas sent and that they will follow up when they have the peppermint tea in stock. Happy with this arrangement and especially the communication was very much appreciated.

3 oktober 2025
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Thank you so much for your updated review, and we're happy to hear we could turn this experience around. We appreciate your patience and understanding, and hope to see you ordering again in the future. Team Healthylife 💚

Beoordeeld met 1 van de 5 sterren

Misleading advertising

I purchased 5mg Melatonin online in the belief that I would pay the advertised price. I was called the next day to advise that because I had a private prescription, the advertised price did not apply. I now understand that Melatonin is only covered by the PBS for a very limited diagnoses, which I doubt applies to many people. I consider it to be misleading to advertise a price that is a fraction of the cost that most people would have to pay.

2 september 2025
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Thank you for your feedback, and we apologise for your experience. It is not up to our usual standards. We have passed your feedback on to the online team to update the website to include information on 30-day vs 60-day scripts. Team Healthylife 💚

Beoordeeld met 1 van de 5 sterren

Avoid

Avoid - I booked a telly health appointment with these people thinking they could help me get my medication in order. Turns out there and give you a one month prescription. If I pay for a full long consultation I expect that I get a six month subscription. Giving me a 1-month prescription gives me the indication that you're just trying to milk more appointments out of me.

3 juni 2025
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Thank you for your feedback. Our team would love to investigate your experience further if you can please reach out to our Customer Care Team by emailing care@healthylife.com.au so we can assist you further. Team Healthylife 💚

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM

5 mei 2025
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Hi Tama, thanks for your review. We were unable to locate an order that you have placed with us. If you could please contact our Customer Care Team by emailing care@healthylife.com.au with your order information, we'll be more than happy to investigate this further. Team Healthylife 💚

Beoordeeld met 5 van de 5 sterren

Healthy Life and excellent service ,product price and delivery.Also,an excellent web site experience

I ordeed an Ethical Nutrients Calcium and Vitamin D Power.It was a very good comptetive price and a reasonable postage price.I ordered from the Sydney store and I live on the Sunshine coast in Queensland.My package arrived swiftly.I was amazed! I recommend Healthy Life pharmacy.I certainly will be a returning 100% happy customer.

7 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I got charged over $150 from this…

I got charged over $150 from this company that I didn’t place an order with.I contacted my bank to cancel my cc.

18 december 2023
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Hi Jen, thanks for your review. We take fraudulent payments very seriously, and our team would love to investigate this further for you. If you could please contact our Customer Care Team by emailing care@healthylife.com.au we'll be more than happy to investigate this further. Team Healthylife 💚

Beoordeeld met 1 van de 5 sterren

Offer scam

I bought a 2kg whey protein for 79 aud and when it arrived was a 900gr. The invoice was modified. Just to clarify i didn't sign in and bought (it's possible).

4 december 2023
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Hi Augusto, thanks for flagging and sorry to hear you experienced an issue with your order. We would love to fix this for you. Please reach out to us via email at care@healthylife.com.au with your order number so we can look into this further for you. Cheers, Team Healthylife.

Beoordeeld met 1 van de 5 sterren

Overcharged / false advertising

I ordered Active keto Gummies, on the website it says buy 3 get 2 free at $67.95 NZD per bottle. However I was charged for all 5 bottles. When I called and talked to Mary, she tried to fob off the overcharge and explain it away! The worst experience I have ever had and I work in customer service. Apparently you can't cancel the order once it is in progress and they are only refunding me $105 NZD when it should actually be $135.90 NZD ... Where is your intergrity so I am now out of pocket $30.90. Really NOT impressed! how many other poor people are you ripping off. Also Mary when someone asks you NOT to call them Madame don't call them Madame ! so rude! I would expect at the very least to be refunded the actual money you over changed me NOT just $105.00 come on guys do the right thing here.

13 januari 2024
Review zonder uitnodiging
Logo healthylife.com.au

Antwoord van healthylife.com.au

Hi Tina,

Thank you for reaching out and so sorry to hear that.
Without seeing a screenshot of the charges, we can't say for certain - but can confirm we have recently heard from others who have also been charged by a 'Healthylife Choices', which is the company associated with 'Active Keto Gummies'.

We are NOT associated with that company and believe it to be a scam.

We are an Australian business owned by Woolworths and charges made by us will say "Healthylife Bella Vista NSW" next to them on your statement. Anything other than this description is not our company, and if you are uncertain, please send us a screenshot of the charge on your statement so we can confirm whether it is from us or not. Otherwise, we would recommend contacting your bank to report the unauthorised charges so they may try to recoup the funds (you may also need to cancel your credit card and ask for a new one as there are reports of multiple, repeated charges from certain scams).

Additionally, we encourage our customers to review the Australian Government's ScamWatch website for more information about cyber protection. If you believe you have fallen victim to a scam, please report it to the Australian Government's ReportCyber website, or the relevant law enforcement agency in your country.

Please let us know if we can assist you further via email at care@healthylife.com.au, we will be happy to help.

Beoordeeld met 1 van de 5 sterren

Very poor customer service

So I order 3 boxes of protein bars. they kept in good contact, telling me when my order was packed up and ready to be shipped, they told me when it was be dispatched so far so good. 5 days later on the day of my delivery I received a text telling me my order was being delivered that day. I thought perfect. Then later that morning I received an email telling me that they didn’t have all the items i had ordered and that they would refund me which will take up to 10 business days. At no point during the previous correspondence did they mention they didn’t have what I ordered. If they had I would have happily change the out of stock items for something else. Very unprofessional. I won’t be a returning customer.

14 december 2023
Review zonder uitnodiging

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