Heatfactors ltd Reviews 

150
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I really wish I'd started using Heatfactors years ago. Always prompt, professional and very tidy. You're informed of what the problem is and your options for repairing it.

Beoordeeld met 5 van de 5 sterren

Very quick response from Heat Factors when our boiler stopped working, hence no heating or hot water. Darren found fault very quickly and replaced faulty component as well as a general check of othe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called up on Tuesday about a concern that our bath was leaking (turned out it wasn’t, but we had a major problem in 2024 so taking a better safe than sorry approach!) and Darren came to check everythi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When my old boiler stopped working, Darren came promptly to assess the problem and, sadly, found it was beyond repair, leaving me without hot water and heating. Heatfactors came up with the goods and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsinstallateur
  2. ook in
  3. Gasbedrijf
  4. Gasingenieur
  5. Gasinstallatieservice
  6. Handelsvertegenwoordiger
  7. Loodgieter

Geschreven door het bedrijf

Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

150 reviews

5 sterren
4 sterren
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1 ster

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4,9

Alle reviews

(150)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Darren came to service my boiler and…

Darren came to service my boiler and quickly identified several issues that needed attention. He clearly explained the problems and returned within a few days with the necessary materials to carry out the repairs. The work was completed efficiently and to a high standard, and everything is now running perfectly.This company are very professional, reliable, and highly recommended.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Heatfactors ltd

thanks Lisa I have passed your comments on to the guys

Beoordeeld met 5 van de 5 sterren

Very prompt service

Heat factors were able to help with my request very quickly. Darren gave me a call 20 mins before he arrived and did a great job.

19 maart 2026
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Antwoord van Heatfactors ltd

appreciate your review it is good to know we are at top our game

Beoordeeld met 5 van de 5 sterren

A superb company

Heatfactors have been superb. They got my old boiler going when others could not and have now just fitted a new boiler. From start to finish the experience has been most professional and reassuring. Darren was excellent, very polite, pragmatic, knowledgeable, helpful and hardworking. Everything was clearly explained and went very smoothly. I felt that the price for the job was very fair. Companies like this are hard to find and I would highly recommend them.

18 maart 2026
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Antwoord van Heatfactors ltd

hi Shona glad to have been of assistance your comments are appreciated

Beoordeeld met 5 van de 5 sterren

Small leak fixed

Thanks to Darren who attended to fix a small leak with my boiler and to Sarah for organising this promptly. Darren was very helpful and answered all my questions whilst fixing the leak.

16 maart 2026
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Antwoord van Heatfactors ltd

thank you for your 5 star review its appreciated

Beoordeeld met 5 van de 5 sterren

Darren and the team at Heatfactors were…

Darren and the team at Heatfactors were amazing. The boiler installation and ancillary work was done quickly and to a very high standard. My kitchen is tiny and awkward but they went the extra mile to hide all the pipes. I highly recommend them.

5 maart 2026
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Antwoord van Heatfactors ltd

many thanks for your 5 star review it is appreciated

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service again from Heatfactors. The guys kept me informed as to their arrival time. They were friendly, efficient and professional.

13 maart 2026
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Antwoord van Heatfactors ltd

many thanks Joanna ive passed your comments to the guys

Beoordeeld met 5 van de 5 sterren

Boiler Fix

Hi thanks for the rapid response, i had issues with my heating and Hot Water the team at HeatFactors were extremely professional and so accommodating. Came out the same day earlier than planned which was absolutely fantastic. Darren was highly professional and highly knowledgeable, he ensured once fixed that everything was in order and everything was cleared away. I certainly would not have any hesitation in recommending either Darren or Heatfactors, a very reliable company and easy to work with.

4 maart 2026
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Antwoord van Heatfactors ltd

Hi Alan,

Many thanks for a great review. We are so pleased you are happy with the works.

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

Review

I can highly recommend Heatfactors who have been carrying out services and safety checks on my property for many years now. I have always found them friendly, professional, efficient and always do their best to help. I have had several plumbing issues since moving into a new home and they have been quick to respond and deal with the problems.

27 februari 2026
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Antwoord van Heatfactors ltd

Hi.

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

Thank you!!!

Hi! Thank you so much for you quick response today to our hearing and hot water issues - the team on the phone were brilliant and so accommodating fitting us in same day. Big shout out to Darren for getting to us so quickly and being a star!

25 februari 2026
Review zonder uitnodiging
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Antwoord van Heatfactors ltd

hi Karen,many thanks for your review it is appreciated

Beoordeeld met 5 van de 5 sterren

Heatfactors ✅

I use Heatfactors whenever I have any issue with my central heating and have done so for over 15 years and in 2 different properties. I have always found them to be polite, efficient, quick to respond and very good at what they do. Darren has been out to our homes many times over the years and I thoroughly recommend him should your central heating need attention.

25 februari 2026
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Antwoord van Heatfactors ltd

Hi Fiona,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

First class service

Arrived on time. Respectful of property. Efficient installation of radiators. Cleaned up well. Good communication.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Heatfactors ltd

Hi Susan,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

We had problems with our Google Nest…

We had problems with our Google Nest thermostat system which meant the central heating operation was being compromised. Heatfactors responded very quickly and recommended relacing Nest with Hive as Google have discontinued support to Nest in the UK.
Darren fitted the new Hive system without problem and took time to help us set up the programs on the app and install new hive plugs to ensure it worked effectively with our existing Wifi set up. Great friendly and prompt service!

20 februari 2026
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Antwoord van Heatfactors ltd

Hi.

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

Many Thanks

As always they are very helpful and efficient

20 februari 2026
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Antwoord van Heatfactors ltd

Hi Brian,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

Recommend

This company has been servicing my boiler, hot water and heating system for almost a decade now. They are professional, efficient, helpful and reliable whether it’s a routine service or a specific request (eg changing all rads to thermostatic valves). Recommend.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Heatfactors ltd

Hi Annie,

Many thanks for a great review. We are so pleased you are happy with our service.

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

Great service from a great company

Great service from a great company. I would highly recommend Heatfactors to anyone. Very professional from start to finish.

12 februari 2026
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Antwoord van Heatfactors ltd

many thanks for your review it is much appreciated

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, very knowledgeable staff.

11 februari 2026
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Antwoord van Heatfactors ltd

many thanks for your review Neil it is much appreciated

Beoordeeld met 5 van de 5 sterren

Boiler & flue pipe installation

Great service from first contact until work has been delivered!
The Heatfactors Ltd. team has been recommended by a few neighbours and I highly recommend them further for a very professional and prompt service. The boiler broke down a week before Christmas and the team outdone themselves by having a first visit, accurate estimates, order in and delivered, old appliances changed and new ones ready to go all in just 4 days. Darren and Jake helped us have new boiler and flue pipes installed right before Christmas, all personal has been kind and professional, respectful of the house.
Thank you everyone for a great service!
Highly recommended!

23 december 2025
Review zonder uitnodiging
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Antwoord van Heatfactors ltd

hi Oana,
many thanks for your great review I have passed the details on to all involved.it was a pleasure working for/with you to get the heating back up and running
best regards
heatfactors team

Beoordeeld met 5 van de 5 sterren

I’ve just had a new boiler fitted by…Heatfactors

I’ve just had a new boiler fitted by Heatfactors. They put the original central heating in about 25 years ago and I haven’t had any issues at all. It’s lovely to see two men I first meet when they were apprentices making such a good job of running the company. I would highly recommend them and the rest of their team.

6 januari 2026
Review zonder uitnodiging
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Antwoord van Heatfactors ltd

Hi Hilary

Many thanks for your lovely message! Very appreciated,

Heatfactors Team

Beoordeeld met 5 van de 5 sterren

Had a new boiler fitted by Heatfactors

Had a new boiler fitted by Heatfactors, and was recommended them by a neighbour.
I like that they are local, and you can just pick up the phone and speak to someone without having to go through endless menus and then end up with someone hundreds of miles away who sounds like they really couldn't care about your call anyway!

Darren and Jack were the guys who did the work for us, and everything was done very neatly and efficiently. They were as unobtrusive as possible and took pains to tidy up thoroughly after the work was done. Very welcome.

Would highly recommend Heatfactors.

10 december 2025
Review zonder uitnodiging
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Antwoord van Heatfactors ltd

hi Rob,
was a pleasure working with/for you glad heating and hot water now running efficiently, many thanks for your review which I have passed onto those involved

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