Heatseal Insulation Limited Reviews 27

I have used this company before that was for loft insulation this time it was for stormdry. The 2 lads that came were on time and very helpful explained what they were doing left the job tidy

Surveyor was extremely good thoroughly explained every thing,all procedures and pros and cons.instalers were on time,courteous efficient hard working,tidying up to leave no mess,would certainly recommend this company everytime.

This company cold called my elderly parents and took a deposit from them, scheduling work to commence 3 days after signing up for the damp proofing. This did not allow for a 14 day cooling off period. A carbon copy of the agreement was given but no information about what they were actually having done. The work was going to cost almost £2,500. In fairness to the company, they responded to the cancellation of the work and have assured me that the deposit will be returned. I am deeply concerned by the cold calling practices that persuade elderly people to hand over significant sums of money.

I have just had Heatseal install their loft insulation and the loft feels warmer already.
The installers Sean and Chris were polite and friendly and left the house clean and tidy.
I would recommend them.

The workmen were on time, they were polite and they was no mess to clear up

I have had Heatseal install SuperQuilt loft insulation today. The process from the initial thorough assessment to installation has been carried out efficiently. The two guys today were friendly, polite and helpful, with very little disruption or mess.
Its not a cheap product so I hope that in time I will notice not only a difference to the warmth, reduced moisture content in the loft but a reduction to my heating bills!

End to end friendly service, very professional and the job they have done is fantastic. As a former engineer I am very happy with the quality of work and can feel the difference in my home with my new insulation. Highly recommended

Heat seal super quilt insulation has been installed today( 03/09/25)
Very satisfied with the installation- Sean and John completed the work efficiently and tidied up following the work- photos taken of the insulation and shown - 10 year warranty explained
We are looking forward to our home being more energy efficient and eventual lower heating bills!
Installing new insulation is a sizable investment in our house - but worth the cost. We recommend Heatseal insulation
Sarah and Steve Moritz

Hi
I have been trying to contact you by email and phone but no reply over the past week . Left messages and sent photos but still no contact ! Please could someone reach out to me
Thank you

Excellent company to deal with and the two gentlemen who attended the property to carry out the work were friendly and professional.

Excellent staff and service, from initial contact to installation. Raj was professional and respectfully and the guys doing the installation worked really hard in difficult conditions. My husband and I were impressed.

Explained what they were doing, very professional and very tidy

From the time your representative came to speak to us she was very open and explained the costs the readings she took and what they meant. The two guys who came to do the job were on time did the job and cleaned up after the job was complete. All the people i dealt with were pleasant respectful.

Great work . The guys got the job done really well

Survey was arranged following a cold call but the findings were to be expected as my current loft insulation was so old. The product recommended was Super Quilt which l went with and l was able to check this out on the Web to see its a quality option to replace old fibre loft insulation. The installation was carried out extremely well with the minimum of hassle or mess ,it did take a good half day to do due to the loft being a good size. The lads who carried out the work never stopped .. they were courteous and polite ..tidy and helpful. It was a pleasure having them in my house to do the work . Overall l would recommend this company to carry out this work ..it can be done as a DIY project but as l have no one to carry out this level of work this was fitted quickly and smoothly. I am looking forward to those savings in Winter 2024 -25 & to not seeing my roof be one of the first houses to have any 'snow' fall melt away much quicker than others !!!!

Don’t touch them with a barge pole

Heatseal cold call, my mistake in answering mobile when I expecting a call. The caller pointed out that it was a totally free inspection with no obligation. Hence booked a surveyor, who was friendly, chatty and complimentary at start. Opened loft hatch and took photograph with a quick look around. Result was that current loft insulation was poorly done and the insulation should be replaced after every 10 years or so. Then gave a ridiculous verbal quote then reduced it by 25%. Although, surveyor filled in paperwork none given to us. No real explanation of the product only saying it would sprayed between rafters by a professional team. Expected a yes answer on the spot, when told we couldn’t afford it, the surveyor became aggressive and condescending. Stated their product best on the market. Initially stated quote lasted for year, left no details. After departure, I conducted some research on the internet. Not all facts given were correct, a couple were which we can correct ourselves. After the result of this survey it left us feeling upset and angry. I would not recommend this company on its tactics alone, as I cannot judge the actual product as we have not seen it. Inadequate survey, no explanation of type of product used. Research is essential for this type of insulation, possible pitfalls can be disastrous if not done properly, a lot more technical details required prior to installing this type of insulation, more than just a quick look around. Surveyor expected a “yes” answer after 30 minutes of twaddle.

Very efficient,cost less than i thought. Boys that turned up were friendly and courteous. Cleared up after themselves and you wouldn't think they had been. 10 out of 10 from me and would definitely recommend. Haven't had the heating on in a week and has already saved me a fortune in heating.

Advice given on loft insulation, work offered on a financial discount but no response following the work. Told would be able to request follow up inspection, have also asked for written report but no response whatsoever.
Update: Response now received and hopefully all will be resolved, hence the change from 1 to 4 star rating

Cold called us then came round with a timber moisture meter to check external stone wall above damproof course and results showed damproof failed, recommended rods at over £2000. I had another firm round a day later and he had an app on his phone for moisture level, damproof course was ok. I would not recommend using this firm ,