Customer service was great. Friendly & helpful email response. I ordered the Pincinox stainless steel lifetime clothes pegs. Strong, easy to use, looks great on the line and don't have to worry abo... Toon meer
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Lees wat reviewers zeggen
I'm very pleased to have found this absolute gem of a shop, which stocks well made goods essential for any household. In attempting to reduce plastic in daily use and purchase long-lived items, this... Toon meer
Writing after my fifth purchase – by now whenever I need some kind of home item I've started to automatically think, hmm, wonder if Heima has a (whatever)? An excellent source for home goods made to a... Toon meer
Package arrived promptly in a strong cardboard box, well padded and sealed and it was all from recycled materials. One of the few companies these days that seem to know how to pack an item correctly s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Homeware and hardware store in York with a penchant for good design, eco-friendly and useful products.
Contactgegevens
34 Gillygate , YO31 7EQ, York, Verenigd Koninkrijk
- 01904624180
- shop@heima.uk
- heima.uk
4,9
Uitstekend
209 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely items at a good price
Lovely items at a good price. The store went out of their way to add an extra item I had forgotten to order in my package so it all arrived together.
12 februari 2024
Treasure trove
Ordered online and collected a couple of hours later from the shop.
It’s a treasure trove! An easy transaction and good quality goods with eco credentials
Would buy from them again
27 januari 2024
Great service
18 januari 2024
Could not possibly have been better
Could not possibly have been better. Professionally packed item delivered (150 miles) to my door almost before I ordered it! (via Royal Mail 48).
3 januari 2024
Will visit again
Great selection in store and flatmate loved her Christmas gift.
6 december 2023
Review zonder uitnodiging
I loved the fact that someone called me…
I loved the fact that someone called me to ask for details of my address so that delivery would be accurate. The products arrived in plenty of time for Christmas and are as advertised.
1 december 2023
Great company
Great company, with a fantastic array of items, many of which are difficult to find in this country. Very efficient service and delivery and when I had to return one thing, they were super helpful and it was all processed very quickly and easily. Can highly recommend
5 december 2023
Brilliant fast service thankyou!
4 december 2023
Efficient and positive service
3 december 2023
Shop here for fabulous gifts.
Great unique little shop with all sorts of goodies. Found stuff haven’t seen anywhere else. Although slightly delayed by Royal Mail, communication was constant and all resolved in the end.
Please support independent shops which make the high street such a pleasure to shop in especially at Christmas, without them where would we be? Sat at home glued to a computer screen ordering from you-know-who.
Next time I’m in York I will definitely be making a visit to Heima.
27 november 2023
One of my favourite shops in York
One of my favourite shops in York! Great range of products and friendly, helpful owner/staff
29 november 2023
excellent service
29 november 2023
Great service highly recommended.
14 november 2023
The range in this ‘little’ hardware…
The range in this ‘little’ hardware shop is fabulous- new and traditional items
Communication on line over an unavailable item
Face to face the staff were MOST helpful- finding items and giving advice!
8 november 2023
Antwoord van HEIMA
Ah, thanks so much for your review! Really glad to hear your words. Have a smashing day :)
Quality products and really swift…
Quality products and really swift delivery packaging was very secure too
6 november 2023
Antwoord van HEIMA
Thanks so much Sandra, we really try and think about how we're packing things - and almost all using reclaimed materials!
Reliable friendly.
Reliable friendly.. v well packed goods (no plastic) ..quick to arrive.
1 november 2023
Antwoord van HEIMA
Thanks so much Miss A! We really try and think about how we're packing things - and almost all using reclaimed materials! Thanks for taking the time to reveiw us :)
Thank you for reaching out
I had a bad experience with Duty on top of high postage costs to Europe. I see it's not their fault and hope they will make it clear to unsuspecting others.
9 november 2023
Review zonder uitnodiging
Antwoord van HEIMA
Thanks for your review, Michele. We were sorry to see the import duties had come out so high on your purchase - I will be looking how I can notify those making foreign purchases of potential duties. Have a lovely day :)
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