As with every One Heimat order, the delivery was very quick and the quality excellent. Certainly the place to go if you are looking for a taste of Germany in the UK. Great variety of products. Canno... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered for the first time. Little hick up with Address. Immediately solved. Lovely products. Arrived real fast and in perfect condition. Will definitely be ordering again . Excellent xxx
Great that I can readily purchase products that are somewhat difficult to find otherwise. My only grouse would be the delivery by amazon - I was bombarded by messages from them and then when they del... Toon meer
I can obtain some German foodstuffs from Lidl and Aldi, but many of the things I grew up with, like Teewurst, Bratheringe, Griebenschmaltz, proper Leberwurst, proper red cabbage, Knoedel, just aren't... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Heimat.one is the home to original German products in the UK. Buy authentic German food at Heimat.one. Find all your favourite brands in one place with quick and hassle-free delivery.
Contactgegevens
14 Betony Rise, RG42 5AF, Bracknell, Verenigd Koninkrijk
- 020 8125 4679
- mail@heimat.one
- heimat.one
4,7
Uitstekend
389 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
An excellent selection of products
An excellent selection of products, all genuine and wholesome. Delivery swift, but in future I will pay the small extra fee to have delivery by someone other than Evri!
26 maart 2023
Prompt processing and delivery
2 januari 2023
Quick service
24 maart 2023
Efficient and effective prompt delivery.
22 maart 2023
Just great to receive a parcel with…
Just great to receive a parcel with goodies from home
9 december 2022
Wonderful choice
Received everything I ordered and no hold ups even though it was very close to Christmas. Good choice.
9 december 2022
Due to use of EVRI I never received my…
Update:
After I have written to Heimat they fully refunded my purchase and told me that unfortunately I cannot reorder as they’re sold out. Big suprise today I received the item with a very sweet note. Thank you Heimat. I can see the problem is definitely not your company, it’s EVRI.
Due to use of EVRI I never received my purchased items. First it was delayed for ages and when finally delivered it was just left on the doorstep without any attempt to hand over (whole family was in). It was stolen in no time. Super dissappointed customer here.
14 december 2022
Review zonder uitnodiging
Antwoord van One Heimat
Dear Customer, we have received multiple complaints of the recent EVRI service levels and it's disappointing to hear that you have been affected as well. I understand that you have been in touch with our customer service and the that a full refund has been issued. The least we can do...
We're working a changing this going forward: At the beginning of 2023, we'll be implementing a new process at check-out that gives customers a choice between Evri and others like DPD etc. Hopefully this way, something like your experience can be avoided.
Excellent service as always
7 december 2022
I get very good product from you and…
I get very good product from you and good safe service
6 december 2022
Faster delivery would be better
Ok but took a long time to arrive :-) Perhaps the box should be harder too,a bit too week,but items nice :-)
3 december 2022
Items arrived well packaged with no…
Items arrived well packaged with no crushing - perfect.
1 maart 2022
deliveries are always on time and expertly packed
as you probably remember i am 91 and not
very good using my computer so i wii
only say i love your company and it's very nice dealing with serena and robert on the phone
21 oktober 2022
So glad to have found lebkuchen on…
So glad to have found lebkuchen on line. However, I was told the order had shipped on 3rd Nov, but Royal Mail didn't receive it until 9th Nov. Not great.
3 november 2022
Ausgezeichnet! (German for Outstanding)
Have used One Heimat on several occasions and it's just such a wonderful and consistent service. Great products delivered very promptly and an extremely responsive and personal customer care.
4 november 2022
Great German Products
Great German Products, didn’t take long to arrive and they tasted great, fab reminder of Home
2 november 2022
Easy to order
Easy to order, quick turnaround, items as described, just a little too expensive
4 november 2022
Good range of dry goods
Good range of dry goods , reasonably priced and very good delivery service
3 november 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.